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Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.
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I love how you can customize based on your likes and dislikes. There are so many options! I send them periodically to my son who's a freshman in college. He thinks its fun to receive them and the snacks are nutritious and high quality.
I got a gift subscription to Graze and enjoyed it for a few weeks. I liked sampling different tastes and ingredients, and varying my boring snack routine. I especially liked the dried fruit samplings and the flapjacks. However after a few weeks I found that the snacks I liked best were just a few of the same repeating things. I'm not going to renew for now, but will probably come back to it later to break up the routine.
Graze snacks are delicious! The fact that they are also healthful is bonus. The only drawback is that the flapjacks are all a little too sweet. My 8-year-old daughter and I often have a friendly argument about who gets to eat which.
Have enjoyed all your snacks! Really love the flapjacks... Lemon ones are my favorite! Thank you for all your great service!
Graze is amazing! I have 4 kids, and this helps with keeping snacks easy, quick, accessible, healthy, and well worth the money! Which isn't bad.
I really enjoy getting these boxes. They are very convenient and I love the variety of snacks. This was such a great idea!
#1 picky eater satisfied! I wasn't sure if it would be worth it being that I dislike so many foods. Being able to go through and choose what the selections might be is awesome. I haven't received anything I haven't loved yet. Perfect to keep at work & great for a late night snack.
Love geting the cute package of tasty treats. Unfortunately I find the offerings contain too much sugar and salt for my health concerns.
I work long hours and the portion sizes are perfect for me. It's enough to get me through the long shift but not so much I feel stuffed or sluggish.
My 2 teenagers, my husband and myself are constantly going to the Graze box throughout the day! And each snack is healthy and great tasting. It came with a marvelous selection that satisfied four people.
I've had Graze at the office for 3 months and so far it's been a great, healthy way to snack! I like how I can pick out snacks to my liking, and try other snacks. They're all delicious! Thank you, Graze!
I get my snacks on time. I enjoy the bready snacks. I'm not a fan of the soups as they taste a bit bland. I also stay away from the sweet just as preference. I would like more choices for savory tastes, like for those of us who prefer chips to cookies.
My experience with Graze has always been a positive one; from making order off of the website, contacting customer service or things dealing with my subscription box. The snacks are delicious and it's easy to order more if you find a favorite!
It was very hard to reach someone since you don't have a direct number only email. Different people were emailing me back and telling me to email only one person. All I wanted was an answer. It finally got resolved. Great snacks
I love my graze box. I take a perfectly portioned snack to work with me every day. I love the variety of snacks (salty, sweet, savory, chewy, crunchy, etc). It keeps me from getting bored with my food. I especially love the soups and the snacks that come with tea bags! Just adds a little extra joy to my day.
I have enjoyed EVERY graze box! The website is super easy to use and the price is very affordable. My personal favorite snack are the flappy jacks... YUM. A brilliant snack system idea & getting it delivered is just plain genius.
I have enjoyed almost all of the snacks I have tasted so far. I would highly recommend. I especially enjoy the granola toppers!
I enjoyed trying new taste combinations, and the convenience of the single serve packaging. I found the website difficult to navigate, and found it difficult to rate the items I tried without being bounced to a new screen each time. I think the price is a bit high for what you get, and after getting a few boxes, have slowed down my deliveries. I wish there was a way to custompick what is in your box a bit more than there is. I would like to pick my own 20 favorites or so and know that some of those are coming in the box each week. Instead I have to rely on Graze following my ratings, which are hard to put in (without a weekly email, I can't even find some of the snacks I received on the site) and don't really seem to be followed anyway. I loved discovering the flapjacks though, they might be my favorite new thing. Those and the granola toppers are great.
I tried Graze and some are great but others I am not happy with. I can't eat chocolate and I am NOT a fan of Almonds. Everything has Almonds in it or chocolate. I will try a few more options but not happy at all.
I am afraid I am cancelling my subscription because the last five graze boxe have been less flavorful that I expected. Too many granola type products and I have been diagnosed with a stomach problem that precludes seeds and nuts.
Answer: Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
Answer: No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
Answer: No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
Answer: Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
Answer: Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at hi@graze.com :)
Answer: Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at hi@graze.com, so we can lend a hand with this. Our team look forward to hearing from you.
Answer: Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at hi@graze.com and we'll cancel your subscription for you :)
Answer: Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at hello@graze.com - we'd be happy to assist further :)
Hi Melissa,
Thanks for taking the time to reach out and share your experience with graze. I'm sorry to hear that you haven't had the 5-star experience that we would have hoped for you.
As we're an online business, we feel that we can provide quicker and more efficient customer service via email. We're still a small team, and wouldn't want to keep anyone waiting on hold.
I've just checked and can see that you sent more than one thread to our customer service team, which is why your emails were answered by two separate agents. We do our very best to streamline this process and catch all emails so they're answered by the same person, but we can't guarantee that this will always be the case. I apologize for any confusion or inconvenience this may have caused.
If there's anything we can do to improve your experience with graze and give you the 5-star experience you deserve, please don't hesitate to keep in touch and we'll be happy to lend a hand:)
All the best,