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GrazeReviews 3,006

3.6

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Graze Reviews Summary

Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.

service
237
value
250
shipping
242
quality
249

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Massachusetts
1 review
0 helpful votes
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I love how you can customize based on your likes and dislikes. There are so many options! I send them periodically to my son who's a freshman in college. He thinks its fun to receive them and the snacks are nutritious and high quality.

Date of experience: April 10, 2017
Minnesota
1 review
0 helpful votes
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Fun for a break
April 9, 2017

I got a gift subscription to Graze and enjoyed it for a few weeks. I liked sampling different tastes and ingredients, and varying my boring snack routine. I especially liked the dried fruit samplings and the flapjacks. However after a few weeks I found that the snacks I liked best were just a few of the same repeating things. I'm not going to renew for now, but will probably come back to it later to break up the routine.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2017
California
1 review
0 helpful votes
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Yummy snacks
April 8, 2017

Graze snacks are delicious! The fact that they are also healthful is bonus. The only drawback is that the flapjacks are all a little too sweet. My 8-year-old daughter and I often have a friendly argument about who gets to eat which.

Date of experience: April 6, 2017
Tennessee
1 review
0 helpful votes
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Very Good Service!
April 8, 2017

Have enjoyed all your snacks! Really love the flapjacks... Lemon ones are my favorite! Thank you for all your great service!

Date of experience: April 6, 2017
Washington
2 reviews
0 helpful votes
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A surprise every week!
April 8, 2017

Graze is amazing! I have 4 kids, and this helps with keeping snacks easy, quick, accessible, healthy, and well worth the money! Which isn't bad.

Date of experience: April 6, 2017
Illinois
1 review
0 helpful votes
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Love Graze!
April 8, 2017

I really enjoy getting these boxes. They are very convenient and I love the variety of snacks. This was such a great idea!

Date of experience: April 6, 2017
California
1 review
0 helpful votes
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Sweet Magic
April 8, 2017

#1 picky eater satisfied! I wasn't sure if it would be worth it being that I dislike so many foods. Being able to go through and choose what the selections might be is awesome. I haven't received anything I haven't loved yet. Perfect to keep at work & great for a late night snack.

Date of experience: April 6, 2017
Kentucky
1 review
0 helpful votes
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Tasty treats
April 8, 2017

Love geting the cute package of tasty treats. Unfortunately I find the offerings contain too much sugar and salt for my health concerns.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2017
Texas
2 reviews
0 helpful votes
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Perfect snacks
April 8, 2017

I work long hours and the portion sizes are perfect for me. It's enough to get me through the long shift but not so much I feel stuffed or sluggish.

Date of experience: April 6, 2017
Minnesota
1 review
0 helpful votes
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My 2 teenagers, my husband and myself are constantly going to the Graze box throughout the day! And each snack is healthy and great tasting. It came with a marvelous selection that satisfied four people.

Date of experience: April 5, 2017
GB
1 review
0 helpful votes
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Yummy Snacks!
April 7, 2017

I've had Graze at the office for 3 months and so far it's been a great, healthy way to snack! I like how I can pick out snacks to my liking, and try other snacks. They're all delicious! Thank you, Graze!

Date of experience: April 5, 2017
California
2 reviews
0 helpful votes
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I get my snacks on time. I enjoy the bready snacks. I'm not a fan of the soups as they taste a bit bland. I also stay away from the sweet just as preference. I would like more choices for savory tastes, like for those of us who prefer chips to cookies.

Date of experience: April 5, 2017
Florida
1 review
0 helpful votes
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My experience with Graze has always been a positive one; from making order off of the website, contacting customer service or things dealing with my subscription box. The snacks are delicious and it's easy to order more if you find a favorite!

Date of experience: April 5, 2017
South Carolina
1 review
0 helpful votes
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Customer service
April 7, 2017

It was very hard to reach someone since you don't have a direct number only email. Different people were emailing me back and telling me to email only one person. All I wanted was an answer. It finally got resolved. Great snacks

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2017
Michelle V. — Graze Rep
over a year old

Hi Melissa,

Thanks for taking the time to reach out and share your experience with graze. I'm sorry to hear that you haven't had the 5-star experience that we would have hoped for you.

As we're an online business, we feel that we can provide quicker and more efficient customer service via email. We're still a small team, and wouldn't want to keep anyone waiting on hold.

I've just checked and can see that you sent more than one thread to our customer service team, which is why your emails were answered by two separate agents. We do our very best to streamline this process and catch all emails so they're answered by the same person, but we can't guarantee that this will always be the case. I apologize for any confusion or inconvenience this may have caused.

If there's anything we can do to improve your experience with graze and give you the 5-star experience you deserve, please don't hesitate to keep in touch and we'll be happy to lend a hand:)

All the best,

Tennessee
1 review
0 helpful votes
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Graze is great!
April 7, 2017

I love my graze box. I take a perfectly portioned snack to work with me every day. I love the variety of snacks (salty, sweet, savory, chewy, crunchy, etc). It keeps me from getting bored with my food. I especially love the soups and the snacks that come with tea bags! Just adds a little extra joy to my day.

Date of experience: April 5, 2017
California
1 review
0 helpful votes
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I have enjoyed EVERY graze box! The website is super easy to use and the price is very affordable. My personal favorite snack are the flappy jacks... YUM. A brilliant snack system idea & getting it delivered is just plain genius.

Date of experience: April 4, 2017
Illinois
1 review
0 helpful votes
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Great snacks, great price
April 6, 2017

I have enjoyed almost all of the snacks I have tasted so far. I would highly recommend. I especially enjoy the granola toppers!

Date of experience: April 4, 2017
Pennsylvania
1 review
0 helpful votes
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Tried some new things
April 6, 2017

I enjoyed trying new taste combinations, and the convenience of the single serve packaging. I found the website difficult to navigate, and found it difficult to rate the items I tried without being bounced to a new screen each time. I think the price is a bit high for what you get, and after getting a few boxes, have slowed down my deliveries. I wish there was a way to custompick what is in your box a bit more than there is. I would like to pick my own 20 favorites or so and know that some of those are coming in the box each week. Instead I have to rely on Graze following my ratings, which are hard to put in (without a weekly email, I can't even find some of the snacks I received on the site) and don't really seem to be followed anyway. I loved discovering the flapjacks though, they might be my favorite new thing. Those and the granola toppers are great.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2017
New York
1 review
0 helpful votes
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Tried it
April 6, 2017

I tried Graze and some are great but others I am not happy with. I can't eat chocolate and I am NOT a fan of Almonds. Everything has Almonds in it or chocolate. I will try a few more options but not happy at all.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2017
Maine
1 review
0 helpful votes
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Good start, mediocre now.
April 6, 2017

I am afraid I am cancelling my subscription because the last five graze boxe have been less flavorful that I expected. Too many granola type products and I have been diagnosed with a stomach problem that precludes seeds and nuts.

Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2017