Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
I really like Grammarly a lot but the only two things are bad about it. One is that it doesn't work in google products I don't know why. It only works on mail and Google docs in a google product. Also, the second thing is that the tone detector is not there when you click a new document on Grammarly. It should make things better when you are not paying. They should add more options on a free plan. Personally, I think that Grammarly is a great start!
When I clicked dismiss (I do not like the suggestion), it pops up again after a few seconds.
This is very annoying.
I've had grammarly for years but the second I had an issue, they were not there. I was horrified to find out my personal grammarly account was linked with an old work email and have been unable to get it changed to personal email. And they have sent repeated emails to a company I'm in the middle of suing, so, not good.
Hi Brandon,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We understand that our support team has already resolved this issue for you. If you need any other help, feel free to contact our Support team at https://gram.ly/sitejabber.
Thanks again,
Grammarly support team
While I was going to try to keep all my reviews nice, I found it very hard to do with this one. I have watched many commercials with people writing with Grammarly. It showed them getting different suggestions on how to improve their word choice, how to replace weaker adjectives with stronger ones, etc. It failed to mention that both of these things cost money and it's NOT CHEAP. As in like 30 dollars a month. I was very upset to hear that they did not provide this in the free plan. I know you shouldn't expect things free but they failed at giving correct information. I feel like they bend the truth just a bit. All Grammarly does for me is fix spelling errors and add or correct punctuation which is not what I was hoping for or expecting when I signed up. Now they send me all kinds of emails telling me to sign up for Grammarly Premium which apparently has all the things that they didn't give to me. They display how many things you could have in the corner hoping for you to buy even though I was expecting all those things because that's what the commercials tell me is in it. I was very upset and I don't think it is worth it at all.
I subscribed for a monthly payment of 11,66$, but instead, they billed me with one payment 139,95$! And I don't understand why I can't get a refund. This company is such a scam like I only applied for this because I taught that I would be charged with only eleven dollars each month, I fricking can't afford that! Waiting for a refund.
Hi Elza,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately. Per your request, the payment has been refunded. The refund will appear on your credit card within the next 10 business days.
For your future reference, allow us to clarify. Currently, Grammarly offers the following rates:
Monthly Subscription - $29.95 USD/month
Quarterly Subscription - $59.95 USD/three months (billed as one payment)
Annual Subscription - $139.95 USD/one year (billed as one payment)
To ensure that our users are aware of the cost savings of an annual subscription, we also list prices by the average cost per month, although plans of more than one month are billed as one charge.
We hope this clarifies the matter for you.
Thanks again,
Grammarly support team.
Your corrections for my grammar is a big success! It's great! Thanks so much! Your comments help me improve a lot!
The pay for the Grammarly premium is a bit overpriced. I really want to get Grammarly premium, it looks very helpful but it's just too much money.
Grammarly is a wonderful online tool that I use every day, and I think everyone should use Grammarly because it is free and easy to use.
This can either be downloaded for urself, child if u have one or anybody u know can't spell I am not judging.
I recommend over 9+
This is a very useful app and increases your writing skills and knowledge. Further, it saves your time since it does the job of a reviewer. It also motivates the author and the free version saves your money too.
Extremely helpful, reliable, and guaranteed astonishing. This app encourages me to become more skilled at my typing. Making my essays sound extremely beneficial. I absolutely recommend this to everybody! Please, give this app a five-star rating! This app is for kids, adults, and teens.
It helps a lot with writing and with my grammar, it is good for writing essays and research papers for school.
Not very impressed with Grammarly. I live in Canada and I did not realize that the price listed on the website was in American funds, even after I entered my postal code there was nothing on the screen to indicate that I would be paying in a different currency. Immediately after receiving an email with my receipt I requested a refund and was told that I would not be given a refund, but could have my subscription changed to a one month subscription for $29. I responded saying that I would contact my credit card company and let them know what had happened if they are unable to give me a full refund. I have since received an email saying that I will receive a full refund.
Hi,
Thank you for taking the time to leave us a review, and we’re sorry that you had a negative experience with our customer support team. We're sorry for the confusion about our rates and the amount shown on your account statement. We've shared your feedback with the relevant team.
Please allow us to clarify: We work exclusively in U.S. dollars. We're sorry for the confusion about our rates and the amount shown on your account statement.
We have already refunded your payment to Grammarly and hope this provides some relief for you. You are a valued customer, and we hope to serve you again in the near future.
Thanks again,
Grammarly support team
Grammarly helps me to do my best when writing. I have written many essays for school, and when I read them all through (which I do every time) my mind is blown by how good it sounds.
I love Grammarly, it follows me everywhere and truly helps me write to the best of my abilities. It has helped me improve tremendously! I have recommended it to my fellow college students as well! I love it, it is a blessing, truly!
My name is Lilliana. I am 10 years old and in 5th grade. I have two sisters who both use the app. Grammarly is good, I mean I used it to type this but why do you have to pay for premium? The premium is what I really need. I bought it and I was really disappointed. THEY DELETED MY ACCOUNT! I'm just an elementary school student and I need this to check my writing. My teacher says I write really well but I always have spelling and grammar issues. If they can add better features for the free version I would give it 5 stars but it only helps me with spelling, punctuation, and grammar. The app service is good... I guess.
Hi,
We're sorry to hear about your experience. We just opened a ticket with our support team that includes the details you mentioned here. They'll email you directly to help investigate the issue.
If you consider the matter resolved following the result of your communication with our support team, we kindly ask you to update your review and change the rating. Please feel free to contact us with any additional questions or concerns you may have.
Sincerely,
Grammarly support team
Grammarly is a good add-on to the Edge browser that I use. Also it helps me with my spelling and English Grammar when using Microsoft Word.
Great business communication and writing tool. I highly recommend everyone to use Grammarly. This has been of great assistance when it comes to business writing.
Hi Sonia,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I absolutely love this and I love the fact that when I write emails or essays in any app or any word whatever, it is there and can help.
Generally I'd recommend for anybody
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Hi Kanna,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately via email to gather more details. We look forward to speaking with you and putting things right.
Thanks again,
Grammarly support team