Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
Hi, I've been using Grammerly from over a few months now and it's really good.
It corrects all my mistakes and also suggest a few thing too.
I have been using this app to write emails to teachers and clients.
Thank-you Grammerly for helping me with this.
This device is so great for essays and overall assistance. 100% recommended.
I am in charge of updating the wording for the help guides for my company's subscribers. Before submitting, I run them through Grammarly and love how I bring the score from the low 80's to a score a 95+! Thank you, Grammarly, for making it look like I paid attention in English class (just kidding) and for making me look so good!
It corrects the errors that are always appreciable.
I purchased Grammarly and immediately realized it wouldn't work for me. The initial document I needed to check was 735 pages in length and grammarly will only check 40 pages at a time (they state 60 but it could only check 40). Within 30 minutes of purchasing it I tried contacting the company through the support system and received an automated reply that they didn't issue refunds. I would be willing to pay for a month but would like the balance of the annual payment refunded. There is no option to speak with the billing department - either in person or by email. Additionally, I wasn't able to upload my receipt.
Grammarly has really improved my writing. It's clearer and more concise. Thank you
The premium version of Grammarly was so helpful to eradicate grammatical errors and improve technical writing for my master's thesis. Grammarly changed my life! It took my writing skills to the next level. I would say one should definitely take the premium version at least for a month once in a lifetime. I learnt a lot and now I can easily rectify all the grammatical errors and focus on proper sentence structures with no help.
Make sure you have proof of every interaction with Grammarly. Although, their terms and conditions state they can take away features and not refund any money, it has helped me with some of the fraudulent monthly charges. I paid my annual premium fee last year.
Hi Jill,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience.
We understand our support team has resolved this issue for you. We have also passed your comments along to the team.
Thanks again,
Grammarly support team
Grammarly has proven to be quite helpful in checking typos and other instances where one isn't 100% certain re: spelling and/or punctuation.
As a retired English teacher, I can say I wish this had been available to my students years ago.
I love that I can count on the grammar to work with whatever document I'm working on... simply it worked thanks much times for help Grammarly! Got better grades because of it lol sincerely vee.
I am using the free version and overall I am happy with it. The only reason I am giving it 4 stars is that on many occasions, it changed some sentence that was correct only to change it back again. This may be limited to the free version. Other than that, it has done a good job. I am especially pleased with certain autocorrect features where the spellings are mistyped and suggesting where to add commas etc. In many emails that I have written, there was a notification that the premium version had several recommendations but without one, I can't say what those suggested changes were.
Hi Vishwa,
Thank you for sharing your experience with us. We're glad to hear you find Grammarly helpful. To improve our product, we have reached out to you separately to gather more details about the issue you've experienced.
Thanks again,
Grammarly support team
So far Grammarly has been awesome and it work's better than I expected... I highly recommend it!
Excellent experience using Grammarly. Since I am writing all my documents works with this application, my life it is easier and seve me more time.
Grammarly has been great to use. It helps improve my writing every time using it.
Grammarly has helped me to become a better writer and to understand my mistakes. It's great that it helps with punctuations.
I always have struggles having grammar, but Grammarly helps me to have better sentences and spelling.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Hi Colleen,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. Let us note that we do not provide phone support at this time, but please don’t misunderstand this as any lack of interest! We focus on providing high-quality responses by email, so you’re always talking to a human that can help first-hand.
Per your request, we have already refunded the initial payment. The refund will appear on your credit card within the next 10 business days.
For your future reference, currently, you can check up to 100,000 characters including spaces at a time using the Grammarly Editor. If you work on a PC, we suggest that you use Grammarly for Microsoft Office to check documents that exceed this limitation. This product will allow you to check your texts directly from within Word or Outlook.
Best wishes,
Grammarly support team