Graeter's Ice Cream
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Graeter's Ice CreamReviews 16

3.9

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Graeter's Ice Cream Reviews Summary

The company enjoys a strong reputation for its rich, high-quality ice cream, with many customers praising its unique flavors and creamy texture. The craftsmanship behind the products is frequently highlighted, contributing to a loyal customer base. However, there are notable concerns regarding inconsistent flavor experiences, particularly with certain offerings, and some dissatisfaction with customer service interactions, where unprofessional remarks were reported. Overall, while the product quality stands out positively, addressing service professionalism and ensuring consistent flavor delivery could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
1 helpful vote
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Disappointing
October 29, 2022

I recently ordered 10 pints of cinnamon ice cream and two pints of dragon fruit sorbet from your Wexford Pennsylvania store. The sorbet was very good... The cinnamon ice cream was absolutely tasteless. No cinnamon flavor whatsoever... Well not purchase again.

Date of experience: October 29, 2022
India
15 reviews
0 helpful votes
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Enjoyed the Ice-cream
August 20, 2021

After dinner, had an ice-cream. We enjoyed, its chocolate chip ice-cream. Too crunchy, absolute chocolate taste.

Date of experience: August 20, 2021
India
13 reviews
0 helpful votes
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Delicious Ice Cream
July 31, 2021

Variety of Ice-creams mostly chocolate chip ice cream is smoothy and creamy. The chips are more like chunks. Taste is superb.

Date of experience: July 29, 2021
Ohio
1 review
0 helpful votes
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It has been a year since I was at your store. Its a treat to go there, because its too expensive for us. There was was too many almonds, and chuncks of some kind of a rectangle something in it. There wasnt enough of icecream. I t gave me indigestion so bad. I will not come back. I was so dissappointed with the product. UDF here I come.

Date of experience: January 13, 2021
India
14 reviews
2 helpful votes
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Delicious
December 30, 2020

Greater's Ice-Cream was so delicious. I always like chocolate flavours. Chocolate ice cream with choco chips in it was Awesome.

Date of experience: December 30, 2020
Illinois
1 review
0 helpful votes
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Ice cream was good and service was timely, but employees talked about how stupid it was the customers couldn't see where the new pay machine was placed due to corona procedures. Just very unprofessional that it was said right in front of customers and that the employee who said it was a team manager. Disappointing.

Date of experience: June 7, 2020
Pennsylvania
1 review
0 helpful votes
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I love everything about this ice cream, but most of family, including myself, would MUCH rather prefer MILK chocolate chunks instead of the dark chocolate. It pretty much ruins the ice cream. Please consider having both options available!

Date of experience: April 30, 2020
Canada
1 review
0 helpful votes
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Awsome...
August 27, 2019

Graeter's ice cream has over 145 years of history of handcrafting French Pot ice cream. Taste the difference! Order a pint of our signature Black Raspberry. Graeter's considers eight flavors, including black cherry, coffee

Date of experience: August 27, 2019
Singapore
5 reviews
1 helpful vote
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Great Taste
June 29, 2019

Graeter's is the absolute best ice cream ever! No matter which flavor you choose, you will not be disappointed. My favorite is black raspberry chip. YUMMO!

Date of experience: June 27, 2019
RU
7 reviews
5 helpful votes
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Graeter's ice cream has over 145 years of history of handcrafting French Pot ice cream. Taste the difference! Order a pint of our signature Black Raspberry. Graeter's considers eight flavors, including black cherry, coffee,... chips to the ice cream,

Date of experience: April 29, 2019
Singapore
6 reviews
11 helpful votes
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Awesome Experience
April 18, 2019

One of the best ice cream ever. The taste is so real and natural. No added preservatives, it gives mouth melting experience.

Date of experience: April 16, 2019
Czechia
5 reviews
19 helpful votes
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I tried this ice cream first time and the experience is just awesome. The taste is natural and great. The no of variety of ice cream are availables.The taste is remains on toungue.

Date of experience: April 4, 2019
France
3 reviews
0 helpful votes
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I have never ever had so mouth melting ice cream in my life.it so tasty specially strawberry ice cream.

Date of experience: July 6, 2018
KR
3 reviews
4 helpful votes
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I count my meeting with this site fortune because this is the best I can imagine. Love the smell and feeling in my mouth.

Date of experience: November 3, 2013
Florida
2 reviews
6 helpful votes
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I tried for the first time strawberry graeters ice cream. I just felt in love with it! :) I've never enjoyed so tasty ice cream before!

Date of experience: March 13, 2013
30 reviews
213 helpful votes
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The "graetest" ice cream ever - Graeter's is, hands down, the richest, smoothest, and creamiest ice cream I've ever had! The secret is in the preparation: each batch is laboriously made by hand with the French pot method, which limits air intake and thickens the consistency of the ice cream. Their signature black raspberry chip is absolutely divine.

Date of experience: June 3, 2008