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The company enjoys a strong reputation for its rich, high-quality ice cream, with many customers praising its unique flavors and creamy texture. The craftsmanship behind the products is frequently highlighted, contributing to a loyal customer base. However, there are notable concerns regarding inconsistent flavor experiences, particularly with certain offerings, and some dissatisfaction with customer service interactions, where unprofessional remarks were reported. Overall, while the product quality stands out positively, addressing service professionalism and ensuring consistent flavor delivery could enhance the customer experience further.
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I recently ordered 10 pints of cinnamon ice cream and two pints of dragon fruit sorbet from your Wexford Pennsylvania store. The sorbet was very good... The cinnamon ice cream was absolutely tasteless. No cinnamon flavor whatsoever... Well not purchase again.
After dinner, had an ice-cream. We enjoyed, its chocolate chip ice-cream. Too crunchy, absolute chocolate taste.
Variety of Ice-creams mostly chocolate chip ice cream is smoothy and creamy. The chips are more like chunks. Taste is superb.
It has been a year since I was at your store. Its a treat to go there, because its too expensive for us. There was was too many almonds, and chuncks of some kind of a rectangle something in it. There wasnt enough of icecream. I t gave me indigestion so bad. I will not come back. I was so dissappointed with the product. UDF here I come.
Ice cream was good and service was timely, but employees talked about how stupid it was the customers couldn't see where the new pay machine was placed due to corona procedures. Just very unprofessional that it was said right in front of customers and that the employee who said it was a team manager. Disappointing.
I love everything about this ice cream, but most of family, including myself, would MUCH rather prefer MILK chocolate chunks instead of the dark chocolate. It pretty much ruins the ice cream. Please consider having both options available!
Graeter's ice cream has over 145 years of history of handcrafting French Pot ice cream. Taste the difference! Order a pint of our signature Black Raspberry. Graeter's considers eight flavors, including black cherry, coffee
Graeter's is the absolute best ice cream ever! No matter which flavor you choose, you will not be disappointed. My favorite is black raspberry chip. YUMMO!
Graeter's ice cream has over 145 years of history of handcrafting French Pot ice cream. Taste the difference! Order a pint of our signature Black Raspberry. Graeter's considers eight flavors, including black cherry, coffee,... chips to the ice cream,
One of the best ice cream ever. The taste is so real and natural. No added preservatives, it gives mouth melting experience.
I tried this ice cream first time and the experience is just awesome. The taste is natural and great. The no of variety of ice cream are availables.The taste is remains on toungue.
I have never ever had so mouth melting ice cream in my life.it so tasty specially strawberry ice cream.
I count my meeting with this site fortune because this is the best I can imagine. Love the smell and feeling in my mouth.
I tried for the first time strawberry graeters ice cream. I just felt in love with it! :) I've never enjoyed so tasty ice cream before!
The "graetest" ice cream ever - Graeter's is, hands down, the richest, smoothest, and creamiest ice cream I've ever had! The secret is in the preparation: each batch is laboriously made by hand with the French pot method, which limits air intake and thickens the consistency of the ice cream. Their signature black raspberry chip is absolutely divine.