Grab My Essay has a rating of 3.63 stars from 200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grab My Essay most frequently mention support team, research paper, and high quality. Grab My Essay ranks 180th among Essay Writing sites.
This company responds to reviews on average within 19 hours
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Let me share my experience with this company. I have ordered my Master's final research paper on environmental science with those guys. I found them over the net and decided to try my luck. The first thing I want to mention is the excellent support service. The work was done quickly enough. Several amendments had to be made, but they managed this in literally two days. I paid exactly what I was told at first. Good job!
They are a big scam, they charge so much extra and don't even finish papers in time despite paying so much extra. I wish I never wasted my money on them, got my paper so late, hours past my deadline and then they refuse to refund me even when I showed them proof of my own work that I had to do in 20 mins because of their negligence but they are so unprofessional and rude and refused to refund. And their website keeps removing any bad reviews at all including my own.
They are a big scam, they charge so much extra and don't even finish papers in time despite paying so much extra. I wish I never wasted my money on them, got my paper so late, hours past my deadline and then they refuse to refund me even when I showed them proof of my own work that I had to do in 20 mins because of their negligence but they are so unprofessional and rude and refused to refund. And their website keeps removing any bad reviews at all including my own.
Tip for consumers:
Dont use them they are fakes
Products used:
I ordered a paper but they did not reply and refuse to provide me with the order within the timeframe.
The writer ignored instructions. I received a 0 on the paper and still have not received a refund.
I did not receive a refund
* Grab My Essay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Sean H.,
Thank you for your review!
We regret that the provided service is below your expectations.
We have tried to reach you within a few weeks. We are open to negotiations and always do our best to find a suitable solution for our customers. Please reach out to us from your side so we can resolve the issue you faced.
As you may observe, the SiteJabber platform is open to everyone, and we do not have any influence on the reviews, either negative or positive ones.
We always pay attention to the experience our customers have with us, and we put our efforts into providing the best service we can each time by taking into account feedback from all the customers.
Sincerely,
Mike G.
Extremely disappointed with the refund policy for this company. The person they assigned to write my paper, "a top 10% person" I paid extra for, couldn't follow directions and in the end didn't even finish writing the paper. I filed a complaint and had to fight just for a 5% refund. So not only was my paper late, I had to finish writing it myself, and only got $15 of the $300 I spent refunded to me. I will never use this company again.
Dear Angel H,
Thank you for your review!
We want to express our sincerest apologies for the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We always try to find a solution for all our customers and we will definitely put our efforts to resolve your case.
We would like to bring your attention that one of our representatives in contact with you and we are trying to find another solution.
We hope for your understanding and will be looking forward to hearing from you.
Sincerely,
Mike
Horrible experience!
I was extremely ill so I decided to use this service. Paid $150. I was sent a nonsensical essay and the writer would not correct the many issues I encountered. I had to completely start from scratch and write an entire essay in 4 hours. The "money back guarantee" is a straight up lie, they would only give me 10% of my money back, and I have yet to receive it. DO NOT USE THIS COMPANY!
Dear CJ,
I regret you felt under impression like that about GrabMyEssay. Would you mind to provide order ID so I can check everything and update you on the situation?
Sincerely,
Mike
I trusted them with my coursework, and they completely missed the deadline, disregarded the instructions of the coursework, the writer didn't have basic grammatical skills. I paid for top 10% writers with PhD, and received 10/100 and 5/100 on both of my orders. The company refuses to refund, after many correspondences, they only agreed to provide a 5% discount on my next order, which is clearly unfair. I will file disputes against their company accordingly.
Hello, Alex!
It is a great pity to hear you might have faced such a situation! Please, contact us anytime you want (we work 24/7) and will provide you with necessary assistance.
Sincerely,
Mike
It's not a company... lie land... the best place to get a whole bunch of lies... or zero's on your assignment
Email me and I gonna show you everything and I record couple phone conversations
Aljarrahahed1@g
Hello, Ahed!
We are sorry to know you might have faced any inconveniences with GrabMyEssay! Please contact us and we will help you to resolve any issue.
Sincerely,
Mike
Very bad experience using "Grabmyessay" My essay was copied from another one and was just reworded, which i could have done myself for free. Also, the essay contained many errors, some sentences did not make any sense. They have a "money back guarantee", which is a lie. I was going back and forth with them and my problem was never solved. And they removed my writer's ID, i guess so i cannot write a review on him. I never going to use this company again and I DO NOT recommend this company to anyone!
Hello Shakira!
We are sorry to know about your experience. Would you mind to get in touch with us and describe your situation more detailed? Sure we will find the proper solution for you.
Sincerely,
Mike
I ordered 4 orders from these guys... 2 failed and 2 came extremely late. God work in mraculous ways, though. A friend recommended distinctionessays.com that delivered the two 10 page essays in 12 hours and saved me with the 96% and 89% respectively. I have moved, never to come back
Hello Cedric!
I am sorry to hear you had an experience like that. Would you mind to provide with your orders ID numbers so we can check everything and provide you with the most profitable and fair solution?
Sincerely,
Mike
These people are criminals. They said they were having a Ph. D. rewrite my essay, and it was beyond horrible. I don't even think the essay writer was a native English speaker. There were grammatical errors. I asked to have an essay for an app for an MA in clinical mental health counseling written and they wrote a term paper, and in it stated that I already am a mental health counselor. They got other facts wrong as well, and they changed the meaning of many of my sentences significantly. Other sentences just didn't make sense, again like the person wasn't even a native English speaker. Even the sentences that were actually correct English were boring, without any flair for good writing. And on top of that after I sent it back once they asked me for another chance, took 3 more days and sent me back the same essay! Don't go anywhere near this company!
I would like to add more complaints about this business. They have now sent me 2 revisions of the original horrible essay they wrote for me. The first revision they did was just as bad as the first, and the second was only slightly better. They guarantee to finish the paper within the time frame agreed upon, but they do not guarantee that they will give you an essay that is free of mistakes within that time. Our agreed time frame was seven days and it has been over two weeks since I ordered the original essay, and they still have only given me 3 different essays all of which have grammar errors and several sentences that use vocabulary words incorrectly or inappropriately. And they will not give me a refund for not giving me a mistake free paper within 7 days.
Furthermore, they claim that all of their writers are native English speakers. This is fraud. I will happily email you the essay they wrote for me if you want to read it and you can judge for yourself if it was written by a native English speaker. It was not.
Dear Jason,
We regret to hear that from you. The customers' satisfaction if our primary goal. We would like to clarify what exactly is wrong with the paper provided, so we could check your case and negotiate about a resolution.
We would also like to bring your attention to the fact that we have a strong Revision Policy, according to which you are welcome to ask for any amendments to be done to your paper at any time.
Thank you in advance for the reply.
This company preyed on unsuspecting students and ripped them off. It's a complete scam, don't waste your money. You'll end up not only losing money but also your time in dealing with the incompetent writers. After two weeks and $119.93 and three writers assigned to a 3-page essay, 12 hours past the deadline, I have received nothing, but with an added anxiety. The writer wasn't able to complete the paper due to the family issue. What the point of using their service if I can't get the paper on the deadline!
The email I've received from the support is "They will carefully check your instructions, comments and the paper provided by the writer. The procedure could take up to 72 hours, after that we will contact you with a resolution and discuss it with you."
I've been conned $119.93 by "grabmyessay"! Please refer to the uploaded picture. I'll keep you updated on the followup.
Tip for consumers:
This company preyed on unsuspecting students and ripped them off. It's a complete scam, don't waste your money. You'll end up not only losing money but also your time in dealing with the incompetent writers.
We appreciate your feedback. First of all, we would like to thank you for informing us about the situation occurred with your order. We are sorry for such an unpleasant issue happened to you using our service. At this moment, your situation is being investigated by the relevant department and, as we agreed before, you will be notified about the outcome in the shortest time possible. Please, feel free to contact our Support Team. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.
Title explains it all- complete rip off. Failed the paper. For your own sake, please do not use this "service". When they offered me to re-write it I declined; these frauds can barely make complete sentences. All the 5 star reviews below are clearly fake-- just check the grammar in all of them (its all the same). This was a horrible decision that I will have to live with. I may fail the course now even. Please, please, please stay away.
Thank you for informing us about the situation that has occurred with your order. Rest assured that we will take all the necessary measures to prevent such issues from happening in the future.
We would like to discuss this situation to ensure that both sides are going to benefit from it.
Please, get back to us at your earliest convenience to resolve this issue shortly.
Worst writting service ever. I paid $140 for a child to write my essay.
THIS IS A SCAM! Stay away at any costs!
Thank you for your feedback. We would like to apologize for all the inconveniences you have faced using our service. We will do everything possible to preclude such issues further. Your opinion is highly appreciated and we would like you to contact us back as soon as possible so we could help you in this unpleasant situation with benefits for you. We do hope for hearing from you soon.
I asked questions before I PAYED. I never received my paper. I currently file a fraud complaint against this company. DO NOT TRUST THEM. They don't deserve half of the star.
Maya, thank you for your feedback. Please accept our sincere apologies for the inconvenience you faced using our service. According to our system, you have contacted us recently and we already resolved the situation. You should expect a product to be delivered as we agreed. It is our main priority to keep all customers satisfied, so in case you have any other issues, please, feel free to contact our Support Team. The representatives are always glad to help you and answer all your questions.
I regret everything about this. I used this service because I had so many obligations at the same time. The first writer did not write the paper according to my topic. The second writer used 12 hours to write 300 words when I requested 550, and this was apparently set as "urgent". The whole thing took about 29 hours. I missed my deadline and every time I made contact with the support service all they could say was: "how much time can you give us?". When I gave them a time none of the writers did meet this deadline. I do not recommend this service at all.
Dear Maria, thank you very much for this feedback. We clearly understand your point. We wish it has not turned out this way. We want to assure you we will take all necessary measures and nothing like this will ever happen again. Please, believe that this is not the way we usually work as we have around 90% Customers' satisfaction rate that speaks for itself. As for now, your case is under investigation by our Quality Assurance department as we agreed. Once it is completed we will contact you to discuss the resolution.
Thank you.
FAILED every single paper they wrote. DO NOT TRUST THIS COMPANY! They reel you in with discount codes and do a terrible job with the papers. I will never trust this company again.
Although the paper was sent within the time required, it was very poor, it was not a master level as required, it was a bad bachelor level paper (it did not respect the guidelines I sent and the topic was badly explained). I had to send it to time for review, I did not have time to send it third time, because I had to hand it in, the quality was still poor. I failed the paper and have to retake the course. Do not use this service. I put only one star becasuse the site does not allow to put cero stars (on their site they dont post the negative reviews).
After this post, as requested in their response, I contacted with them and they said that they care for the customers and that they have made improvements to their services. They expected me to use their service again. I strongly recommend to not use this service, save yourself the bad experience
Dear Hernan,
Thank you for your feedback. We would like to apologize for the inconveniences caused by the use of our service.
Currently your order is under investigation and we would like to discuss our further actions steps on it again to ensure that both sides are going to benefit from them. Please get back to us at your earliest convenience to resolve this situation shortly.
We do hope for hearing from you soon.
For the first time ever, due to some health problem I had no time and look to get help with my essay. I found this website and MY BIGGEST MISTAKE IN LIFE. They ruined the first work and when I got my result i failed thy said it is an unusual case, promised not happen again and offer me discount for another work which I become fool again and I trust them. They take around 1 month and did not still finish the work to the standard I want. Upgrde and the level was master but my course was below a master, still it fails. They are SCAM student stay away from them. They chat very polite and quick when you want to order but after they are like a robot and only say sorry
I used their service for 6 times for Master level. Although I choose top 10 writer, but seems that every time the writing is write by non-native English writer.
I fail twice and the rest of other four writing only obtain pass mark. So if you are planning to pay to obtain high grade, then this is not the right place for you.
Dear Kan, thank you for the feedback.
We want to express our sincerest apologies for our failure to provide you with the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We were not able to find any order by the name "Kan K." in our system, so we are asking you to contact us so we can help you in this matter and negotiate a resolution together.
We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.
Paid for three masters's level papers, they didn't address the assignment descriptions. They offered to revise, which of course the deadline is long passed by then. Then they offer "free" upgrades to compensate, which essentially means that things you should be getting in the first place, they will now do for free to make up for it.
I haven't even been offered the 10% refund like someone else. It was a complete waste.
Dear Landell,
We want to express our sincerest apologies for our failure to provide you with the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We have carefully investigated your case with our Quality Assurance department considering all the evidences you provided and we found that the writer who worked on your assignment exceeded the number of pages you paid for, used all necessary materials you uploaded and provided you with the paper of high-quality on which you received a good grade.
Thus, we would like to ask you to contact us regarding this issue. Our representatives are always available to help you.
Thank you.
They gave me work that seemed to have been written by non native American English speakers. I now use Pioneer Writers. Their services are the best.
Hello, Nikki!
Thank you for the feedback. It is a great pity you had such an impression about our writers, but I can ensure you - we hire only native speakers from the United States and Britain. Just try to use our service once again and we will definitely change your mind!
Sincerely,
Mike
Requested a simple one page essay. Sent topic with clear instructions on what needed to be included in paper. Supplied supporting documents. Requested US writer.
Received paper and it was clear that the writer was not from the US. Had a high school English teacher review the paper before I submitted. She instructed me to not turn it in. Said it was a poorly written essay without a clear thesis. Also, poor grammar and sentence structure.
I returned the paper to be revised with the teacher's mark ups. The revisions did not improve the content of the paper and I am not going to use this essay. Not trying to be critical but I paid them for the expertise in writing. Waste of money.
Dear Client,
Don't you mind to provide us with the number of your order? We will go through it and surely will find a solution to the occasion you described.
Sincerely,
Mike
I have paid for 2 pages double space and with the unnecessary header, name, instructor, course, tutor, date which took up nearly 1/3 of the page so the total essay comes to only barely 1.5 pages. SCAM! The writing is simple and lack of complexity which provides no depth in all aspect. Even I can sense that when reading the paper, this paper will be one of those paper that would be tossed aside the first paragraph in. Customer service is also terrible.
Tip for consumers:
DO NOT RECOMMEND
I paid for a 2500 words essay at undergraduate level. I received a paper that contain many word for word plagiarism. I expressed my concerns and instructed them clearly, yet, I received a copy of different sources combine. Tried to get a refund, but they wouldn't let me and wanted me to do a revision. I asked for a revised paper 3 times! And the result was still a poor written paper.
Get ready to expect nothing. I had to request a revision due to incomplete sentences. Writer did know APA format and did not follow directions. The revision was poorly done so I asked for another writer. I then received a slightly improved document but had to spend hours on corrections. I would have sent it back but by that time the assignment was due. Poor selection of writers. Reis in customer service is useless.
I had placed few orders from this website. The order was done on time but a lot of aspects were missing therefore told them to rewrite the order. They had asked for extra time which 2-3 days were given yet I still did not receive my order until it was to late.
I asked for refund and no refund was given.
DO NOT WASTE YOUR MONEY ON THIS WEBSITE.
Dear Customer.
I regret to hear you faced such a situation with us. As I can see, we compensated you for it. However, if you want to continue discussion or we can do anything else for you - please contact us. We are happy to help 24/7.
Sincerely,
Mike
Grabmyessay is a specially designed web resource that is focused on providing the best essay writing services available online for 24 hours a day and 7 days a week. The most skillful and experienced writers are grouped as one team that performs at the top level quality. Therefore only here at Grabmyessay you can be sure that your order will meet all your requirements and bring you success.
Dear Z.N.,
We are grateful for receiving your feedback on our service and we are extremely sorry that we didn't meet your expectations.
We will do everything possible to preclude such issues further.
We appreciate any kind of feedback and we always try to reach for the best, so the situation that happened with your order will not be forgotten. We will learn the necessary lessons and we will do our best not to repeat similar mistakes.
Please, contact us back so we could review your case.
Looking forward to hearing from you.
Best regards,
Mike G.