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GovSimplified has a rating of 4.21 stars from 727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovSimplified most frequently mention ein number, customer service, and good experience. GovSimplified ranks 110th among Government Records sites.
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Very helpful. Easy to use site. I received my results fast. They live up to everything they promise and I got my results in less than one hour! I looked at other sites and they wanted more money or wouldn't accept an American Express credit card. I would recommend to anyone who is in a rush to pay the extra price to have the reassurance that you will get your number in a timely fashion. I really don't understand the negative reviews because the site was easy to utilize and delivered what it promised within the hour.
This organization is terrible at providing the service that they represent. Spent several days trying to obtain an EIN number. Each conversation they said they would get back to me. After 4 days they finally got back to me explaining that nothing could be done until Monday. This after their site advertised that they could get it to me the same day. When I asked for refund they returned only half of my payment. My advice is make sure you are connected directly to IRS or SS as the need may be. Regrettable. Representative unduly surly. Stay away.
The representative completed the application over the phone wrong and now it's up to me to correct information with IRS which I think they should be responsible for correcting.
I had a horrible time trying to understand the agent. The agent told me the tax ID number was for an LLC and it was not. The paperwork I received had the LLC unchecked and stated it was not an LLC. So I paid 139.00 for nothing and I have to redo everything!
Farah G.,
We've located your application and have tried to contact you but have been unable to reach you. Please contact us at 888-629-9001 M-F 9:00-7:00PM EST. An agent will be available to answer all of your questions and help with your Tax ID. We look forward to speaking with you.
I was not satisfied that I Paid for a free service from the IRS, however I called
Customer service and My account should be refunded with 4 days.
Thank you for your feedback as we appreciate all feedback from out customers. The IRS does offer EINs free of charge, however we are here to help busy individuals make sure they can get this done right the first time. We strive to make our process as simple as it can be as provide lifetime customer service as well as EIN retrieval. These are just some of the reasons why we charge our fee. Your account should reflect the funds within 3-4 business days and feel free to call us if you have any questions. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
Service took 1 week not the 1-2 hrs we paid for
I think this website is misleading... pretends to be government entity!
I realize you covered this by signing a disclaimer saying 3rd party but it is still quite misleading.
Sandra B.,
Thank you for your honest review of our site. We are a private third party and in addition to supplying this on our landing page, we also supply on each subsequent page that we are not affiliated or endorsed by the IRS or US Department of Treasury. We do not aim to mislead or confuse and apologize if this is what occurred. We aim for clarity, transparency and conciseness in the description of our company and the services we provide. We apologize if at the time of your visit our services were unclear to you. We would love the opportunity to speak with you regarding your concerns. You can reach us at 888-629-9001, M-F 9AM-7PM EST or at support@govsimplified.com. We look forward to speaking with you.
I; m scared. I sent in my drivers license, much to my dismay to get a copy of my sons social security card. He is incarcerated and needs his copy right away. I could not find it in his wallet that he gave me when he went away. Please tell me you are a legit site?
Debbie V.,
Yes, we are a legitimate private entity that offers our services to clients who want or need assistance with preparing an accurate and complete application for a new or replacement card from the Social Security Administration. We have helped over 200,000+ customers just like you and we would love the opportunity to assist you but are unfortunately unable to locate your order solely using the screen name you have provided along with this review. The SSA states that they accept applications for social security cards either in person or by mail provided the applicant qualifies for the mail in option. We offer a preparation package in order to assist customers who would like to apply for a card from the SSA by mail. The SSA requires proof of identity as well as several other things along with the SS5 form -- which they readily accept by mail -- in order to process an application, offering qualifying individuals an opportunity to complete this process without having to appear in person. We prepare and supply customized instructions to each client as to the list of required original documents (or copies certified by the agency that issued them) the SSA asks be sent directly to them for such processing. We offer as part of our preparation package, a prepaid label -- addressed to your nearest social security office -- to facilitate mailing your documents to them. We do not instruct our clients to send their documents to our company as we do not process applications, generate or issue social security cards. If you have utilized the prepaid label you received as part of your preparation package to mail your supporting documents, then your shipment has been addressed to the nearest social security office to you.
If you have any additional questions regarding this process or our company, we invite you to visit our Privacy Policy, FAQ section or contact us directly at 888-629-8008 or at support@govsimplified.com. An agent is available to assist you over the phone, M-F 9:00 AM - 7:00 PM EST.
I found the website misleading to look like a government site. Being at the top of search reaults is a good way to get noticed. The process was very simple yet the price is very expensive.
Tom N.,
Our website is designed to offer the best user experience and we supply on our landing page that we are a private document preparation and filing service not affiliated nor endorsed by any government agency. We're glad that you found our process simple! Our aim is to offer efficient, swift and quality service at an affordable price. If you require any additional assistance please feel free to contact us M-F 9:00AM to 7:00PM EST or at support@govsimplified.com.
I felt the delivery charges were outrageous and very deceiving, I almost paid $199 for an expedite delivery, instead I only took one upgrade delivery for next day $149 in exchange of the basic $99 but regardless I receive it immediately in my inbox, it really looks like a big scam to get more money for a delivery that doesn't cost a thing, very disappointing very fishy
Tip for consumers:
Do not pay extra outrageous delivery money is all a big scam, you will get an electronic copy right away
Thank you for your feedback as it is very valuable to us. We strive to provide the quickest and most efficient service. However, our different pricing options are based off the guaranteed delivery of your EIN. Our processing department is able to deliver your EIN as soon as possible but this is not always the case as applications frequently require sufficient time for us to resolve any discrepancies that may arise. We apologize for any confusion, as our number one goal has always been 100% customer satisfaction. Feel free to contact us directly to resolve this matter at support@govsimplified.com or call us at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
Your customer service person was very pleasant but she didn't follow through & never called me back when I told her I was having trouble. I think your so called service is a con to get money out of people who aren't sure how to get the EIN number they need. I should have been informed I could get my # free from the IRS. I'm not happy with your con.
Deborah R.,
We would like the opportunity to speak with you directly regarding the quality of service you received. We apologize and it would help us to gather more information from you so that we could determine what may have lead to this experience. We provide a document preparation and filing service and explain on our landing page that anyone can file an SS-4 form on their own at no charge with the IRS. Our service is available to everyone and is preferred by those who would like assistance and the added assurance that comes from knowing our service offers professional and knowledgeable guidance. If you have any additional questions please feel free to contact us at 888-629-9001 where a dedicated agent is available to assist M-F 9:00AM - 7:00PM EST. We are here to help.
... yeah. Needed to apply for an EIN and I almost got fooled into this one. The site ends in. US which makes it look like a government site. The layout is VERY similar to the website you go to to apply for an EIN directly with the government. I finished the application and was very dissapointed to see that it would cost me 140$ to get an EIN. I abandonned the application and decided not to get one... and then found out that its actually free to get an EIN. Now very worried that this company has my social security number and all I know about them so far is that they clearly intend to deceive people into thinking they're services are required to receive an EIN... hope I dont get reamed on this one.
Thank you for your feedback regarding our services. If you do not complete the application, no information is saved onto our database. Rest assured, our website is SSL encrypted and is secured with Norton Security. We take your privacy very seriously. We are a private company whose aim it is to make sure you can get the job done without any of the hassle. While it is free to get an EIN on your own with the IRS, many of our clients choose us because we make sure you'll get the EIN as quickly as possible, offer immediate phone assistance, and lifetime customer support. You are also provided with lifetime EIN retrieval assistance, if you were ever to lose your EIN in the future, you would not have to speak to the IRS directly to obtain your EIN but only speak to one of our representatives who would be happy to locate that for you at no extra charge. Our service is used a convenience for those who do not have the time to deal directly with the IRS. Feel free to contact us if you have any questions at support@govsimplified.com or by phone at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
It seemed very easy and painless to complete the forms.
However, Since I received the first confirmation that my EIN number had been confirmed, I have received several emails warning me that I needed to finish registration by completing my electronic signature.
Now I am receiving emails telling me that my EIN is now blocked. In fact such an email is the one that I m responding to this survey from. Can you please make up your mind as to if it is completed or I need to make another electronic signature. Can someone there please make up their mind as to whether I am in good standing or not?
I have called the number and have gotten no response back.
Wilcox D.,
We apologize for the confusion surrounding your application. We would love to resolve this issue for you but are unable to locate your account solely by your username. Please contact us directly at 888-629-9001, Monday - Friday 9:00AM-7:00PM EST. A member of our dedicated staff will be happy to assist you.
Operator was polit. But I felt taken advantage of after I found out from an IRS employee that I could have gotten this FREE but wasn't given a choice. Yes I understand it is a business and you are out for the almighty dollar, but $99.00 for something that is free is a little far fetched. I wouldn't be so bothered about this had I been given a return phone call after I had called and left 3 messages. No return call, no email, no acknowledgment at all. Very very disheartening. I have my EI N but I had to call BBB and a few other people to make sure I wasn't being dooped. I am currently headed to my bank to make sure this company does not have any access to my bank account to wipe me out. I would not feel this way had someone in the company been decent enough to return a phone call or send an email. My rating would have been so much higher had more contact had been made after you state if there are any questions or if I have any problems to please call the company, obviously this is just read from a script and printed on your site to take up space and time.
Dear Lisa,
We are committed to help and we are very sorry to hear of your terrible experience trying to reach us or receive a callback. Our dedicated customer service team works hard to answer every call as promptly as possible without sacrificing the level of service provided to each individual caller and messages left on the phone receive equal priority. If you remember the number you dialed please supply it in a reply email so that we may look into why this occurred. Providing expedient and efficient service is the cornerstone of our business. We were founded on the idea that you should be able to focus on what really matters. The idea is for our customers to be able to accomplish certain necessary tasks from the comfort of their own home with the least amount of hassle. Our goal was not to disappoint you.
We are a private company and act as a third party designee for clients that choose our service for its convenience and value. We have been in business for over 2 years and supply on our landing page and each subsequent page throughout the application that we are not at all affiliated with the US Department of Treasury or the IRS to ensure that our clients are aware of the distinction before they begin the process. We apologize if at the time of your visit our services were unclear. We are happy to hear that you received your EIN and wish you all the best with your entity.
Customer Service is available at 888-629-9001 and at support@govsimplified.com, M-F 9:00AM - 7:00PM EST. If you find the lines extremely busy or you are unable to reach an agent during normal business hours, please send an email. We will respond within 24-48 hours to your request.
Well to start you can do this yourself for FREE, again that is FREE, on the IRS website. You put the same information in and it is instant on the IRS website. Don't make the mistake I did by paying $150 for someone else to submit the form that I filled out online anyway.
Now this govsimplified does complete the service they promise and in a very timely manner. So I can't complain there. I am just mad at myself for spending unnecessary funds for this.
Tip for consumers:
Use the IRS....More info and its free.
Dear Dustin N,
Our services are used as a convenience to help those who do not have the time to deal directly with the IRS. Much like a tax service, where it is free to do it on your own but often times much more tedious; we aim to eliminate the hassle of dealing directly with the government. We have reached out to you directly to address any concerns you may have and look forward to hearing from you soon. Feel free to contact us directly at support@govsimplified.com or give us a call at (888) 629-9001, Our offices are open Monday-Friday 09:00AM-07:00PM EST.
Way too expensive. You are suckering people thinking they are actually using a Federal Government web site. Too late for me but I can advise others.
Thank you for your review of our services as we appreciate all feedback from our customers. Our services are used a convenience for customers who do not have the time to deal with the lengthy of processing of dealing directly with the IRS. We ensure you will get the job done right the first time. It is not our intention to mislead any of our customers as our number one goal has always been 100% customer satisfaction. I am unable to pull up your account with just your first name but we would be happy to resolve this manner with you directly. Please contact us directly at support@govsimplified.com or give us a call at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
I did not get what I ask for. They actually miscommunicate the facts to me. I thought this ein number was for my non-profit and it wasn't.
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We would love to be able to address this issue with you. However, we are unable to pull up your application based off the information provided. Typically, any changes that need to be made after the EIN is allocated must be confirmed in writing with the IRS.
Please contact us directly so that we may assist you with this matter. Email us at support@govsimplified.com or give us a call at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.