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  • Gourmet Secrets

Overview

Gourmet Secrets has a rating of 2.73 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Gourmet Secrets ranks 1104th among Food & Drink Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • First of all paid for a VIP membership, what a waste of money!!
  • Update...ordered last sampler 2 months ago...really surprised as they always just say next month.
How would you rate Gourmet Secrets?
Top Positive Review

“My Christmas this year was a success because of Gourmet...”

Anita M.
1/1/15

My Christmas this year was a success because of Gourmet Secrets. First, I've sent some of their steaks as a gift to my 3 brothers in Vancouver. This was easy plus my brothers were thrilled. They already BBQ some steaks and loved them! Second, I ordered their Christmas combo, the turkey roast was a great hit with my family, the large cooked shrimps were delicious, the best we've had! They got me for life! I highly recommend them.

Top Critical Review

“Stay far away from scammer Luc Noel and Gourmet Secrets”

Joe C.
4/19/18

I worked for Gourmet Secrets many years ago and know the owner very well. I have no doubt that Luc Noel is the one and only author of all positive reviews. You cannot believe a word that comes out of his mouth. Further, he is not and has never been a federally inspected producer or supplier of meat items. If he has shipped outside of Alberta (which I doubt) he has done so illegally, just like when he opened a branch in Saskatoon many years ago and was run out of the province.

Reviews (41)

Rating

Timeframe

Other

Reviews that mention popular keywords

vip membership (3) 2 months (4)
Thumbnail of user anitam16
2 reviews
6 helpful votes
January 1st, 2015

My Christmas this year was a success because of Gourmet Secrets. First, I've sent some of their steaks as a gift to my 3 brothers in Vancouver. This was easy plus my brothers were thrilled. They already BBQ some steaks and loved them! Second, I ordered their Christmas combo, the turkey roast was a great hit with my family, the large cooked shrimps were delicious, the best we've had! They got me for life! I highly recommend them.

Service
Value
Shipping
Quality
Thumbnail of user jenng12
1 review
0 helpful votes
October 26th, 2015

I have been using this service for almost one year, and have never had a disappointing meal. We like to try some of the new items, and fully recommend the tuna pizza. It was amazing. Love coming home to a new box of food. I like getting an occasional phone call, reminding me of the current specials. These calls are only occasional, as they do not "bug" for orders or call every week. Fantastic company, fantastic food, fantastic service.
Jenn from Ontario

Thumbnail of user christiem2
1 review
5 helpful votes
November 28th, 2014

I've been buying from this company for nearly 2 years and have nothing but good experience. It all started with an online coupon which was very easy to redeem. The food is exceptional. The customer service people are incredibly pleasant. I've had no problems with delivery or communication. I highly recommend this company and their products. Every time I get a new order, I tell my family/friends that they need to get on board as well.

Thumbnail of user suzyc4
1 review
3 helpful votes
February 14th, 2014

I have to say I am SO impressed - we have not purchased our meat or seafodd anywhere else for the last 2 years! We live in Edmonton, Alberta and this by far is one of the best places for great food! The food is 110% quality, packaged perfect and the way it is delivered to ensure everything is fresh or still frozen (even when it was =30 above!) - what can I say GREAT! Make sure you try the steaks and the fish... oh lets not forget the stuffed potatoes! Ok have to place another order folks - do try this company

Thumbnail of user tianal
1 review
4 helpful votes
November 8th, 2014

Last Xmas we gave Gourmet Secrets steaks to our employees (18). This year we asked them for some suggestions and unanimously they requested more of those fabulous steaks (Ribeyes 8oz). Thanks to Gourmet secrets our corporate gift choir became easy and made our employee super happy. If you own a company and you are looking for corporate gift this is great, you will not be disappointed! PS My husband and I love there stuff we became good customers.

Thumbnail of user richarde16
1 review
2 helpful votes
February 10th, 2015

I have been ordering for several years now and i have to admit, nothing beats this food.

I always like to keep a little bit of everything in my freezer so having everything portion control makes it easy for me to pick and choose what i want to bring from my deep freeze into my fridge freezer.
It's neat because when i entertain, i always get enourmous compliments on the different meals i make and they always want more! I've gotten a lot of my friends to try out their services and I've recently became a VIP member and they sent me a steak gift box and now i get free shipping whether i send gifts (huge save on time, money and everyone likes food btw!) or for my monthly order!

These services are awesome. They got an awesome guarantee (they actually replaced my whole order once) and the customer service always let me know if anything was up with my orders. 5 stars cant wait to see more unique products!

Thumbnail of user maxb43
1 review
2 helpful votes
January 30th, 2014

I found Gourmet Secrets through one of my friends who recommended it to me. All i gotta say is wow! What amazing food! My girlfriend and I order packages every 2 to 3 months and the food is always amazing!

It might seem as if the products are in the higher end of prices but its definitely worth every penny. Their steaks are succulent and the fish is very fresh!

In the long run its very good quality food for its very fair price! Very amazing and I would recommend it to anyone who would like to try amazing food!

Thumbnail of user geraldl20
1 review
4 helpful votes
November 29th, 2014

I am a retired business owner in Ontario. We owned a Butcher shop in a small town for over 25 years I am always looking for quality steaks. One of my friend talk to me about Gourmet Secrets and I decide to give them a try. Well let me tell you their steaks are just the best and my wife just raves about their chicken and seafood. The service is great Amanda and Micheal are always helpful and polite. I love this company and hope that many people will supported them as a retired business owner I understand how hard it is to keep a business going these days. I highly recommend them!

Thumbnail of user sananthag
1 review
2 helpful votes
October 28th, 2014

Just received my first order, I was very sceptical because of some of the reviews I read. But I got to say they are very wrong this company rocks. My experience with them has been first class the food is absolutely marvellous, they go beyond to help you, and delivery was perfect. This is great do not let these negative review stop you from ordering from them. If I could I give them 10 stars.

Thumbnail of user amya22
1 review
2 helpful votes
October 27th, 2014

I love all their new Kabobs ( Chicken, Lamb, Beef and Turkey) Can't keep enough of these in the freezer. I BBQ or broil them. Their so easy to make. When ever my daughter comes over with her family. I have to make them some. Great to keep on hand.

Thumbnail of user lawrenceb20
4 reviews
9 helpful votes
April 28th, 2014

My friend suggest i try their steaks. Steaks are my passion! I ordered their Steak lover pack. It arrived nice and frozen. There steaks are the best I had. I will be ordering on a regular basis. Price and value cannot be beaten. Highly recommended if you are looking for quality and convenience.

Thumbnail of user emilye5
1 review
4 helpful votes
April 10th, 2014

I have been a customer since June 2011. I am always very happy with everything. Just tried their new Steakhouse cut line, WOW! You got to try their Steakhouse flat iron steaks. Tender juicy and full of flavor! My husband just loves their new Steakhouse manhattan steaks

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Thumbnail of user thomasl43
Amanda P.

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