• GourmetNut

Overview

GourmetNut has a rating of 1.2 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. GourmetNut ranks 48th among Spices sites.

How would you rate GourmetNut?
Top Critical Review

“Cashew nuts were mouldy in centre”

Maisy c.
5/30/15

Have been huge fan of the sweet chilli cashews but noticed the quality has deteriorated over time. Culminated with the discovery of big clusters black furry mould in centre of the nuts. The only reason we split the nuts open was because there was an odd taste which was noticeable over the thick coat of seasoning outside of the nut. There were a fair few nuts that were like this. It was really horrifying to think we had eaten these nuts. I tried to email the company but hadn't received any response.

Reviews (5)

Rating

Timeframe

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Thumbnail of user maisyc
2 reviews
2 helpful votes
May 30th, 2015

Have been huge fan of the sweet chilli cashews but noticed the quality has deteriorated over time. Culminated with the discovery of big clusters black furry mould in centre of the nuts. The only reason we split the nuts open was because there was an odd taste which was noticeable over the thick coat of seasoning outside of the nut. There were a fair few nuts that were like this. It was really horrifying to think we had eaten these nuts. I tried to email the company but hadn't received any response.

Thumbnail of user nancys8
1 review
4 helpful votes
April 28th, 2011

Placed an order and received an email that it had shipped 3 days later when it actually did not ship until 10 days later. When received, the product was extremely stale. Customer service is non-existent. Sent several emails to address they have on website and never received a response. Called several times and each time could not get a person and was prompted to leave a message, which I did. Received no reply.

Thumbnail of user amberg2
1 review
5 helpful votes
July 23rd, 2011

I placed three orders here. All took over 3 weeks to arrive. I was happy with my first order quality and price and thought the wait may have been a fluke. Wrong! Quality went downhill fast. By my third order, the roasted nuts are burnt, the roasted cashews are rancid, and the rest of the order is obviously very old (noticeable by taste and dryness). Customer service does not exist. A friend also used the website and ended up having to call their credit card company to revoke the charge after a month with no product and being unable to get any customer service.

Thumbnail of user jilk
2 reviews
2 helpful votes
June 14th, 2012

Placed an order, four weeks later will have to call my credit card company and cancel the charges. According to Gourmet Nut website the order is "pending." Have tried call customer service twice and have not been able to reach anyone.

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From the business

A Gourmet Nut is anyone who LOVES delicious gourmet food. So, if you are a Gourmet Nut like us, and are looking for quality, healthy, and delicious gourmet foods, snacks, and treats, then this is where you belong!

Company Representative

Thumbnail of user morrise4
Morris E.

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