Developed in part with a grant from
the National Science Foundation

Beaufort Media GmbH reviews

Is this your business?
4 reviews
1600 Amphitheatre Parkway
New York City, NY 10000, US
Tel: +45 33 70 26 00

4 Reviews From Our Community

All Reviews

jimg79
2 reviews
0 helpful votes
5/14/18

It all started over a year ago. Google Maps decided to rename our street, potentially damaging over 100 businesses. They seemed to "hide" our website till bing listed it. They changed our business name to "Aaran". THen 7 weeks ago, they published a fake malicious review, so obviously fake, illiterate martians could have spotted it from outer space and they refuse to take it down. We provided some evidence that the fake reviewer was directly lined to an applicant for a cleaning job we turned down and that the reviewers other reviews were also highly dubious (who reviews a carpark in the middle of a trading estate, or Weymouth and Portland instead of Nothe Gardens where the pointer was, or Dorset instead of Hardy Monument, where the pointer was - Someone who is picking off map locations to build up some credibility with Google Maps - that's who - he has made it to "Local Guide Level 4" like that. Google made me a local guide also just for looking that up! - without my permission! I rose to level 6, then they took 1,000 points off me, then they closed my account as punishment for complaining about the fake review. They labelled MY FIRST COMPLAINT as spam! - Ridiculous! Then I found out, as a small business, google should not have made me a local guide anyway - it's against their own rules! Then, when I complained some more about the fake review, google closed all my accounts claiming "Spam" but apparently had to open them all again 2 days later because the finding was "ZERO SPAM". No apology, no statement, no explanation, no contact at all - for what could have destroyed our smal business or at least severely damaged our reputation. They had also removed all photos from Samsung Gallery account which is absolutely nothing to do with Google Photo account! (They're all bcak now!) Over all, google's treatment of our small business has been utterly shocking, abysmal, verging on criminal harassment and totally astounding considering how much time, energy and money they must have spent instead of removing 1 (one!) clearly fake review - which is STILL published! According to google, it takes about 3 or 4 "flags" of a review as "inappropriate" and it is investigated and usually removed. We know for certain 13 people have flagged it and google totally ignored the lot. Several of google's top contributors have written at length that google's review system is woeful and lacking proper staffing, that the artificial intelligence used is not up to the job and that fake reviews are appearing to take over from genuine reviews at an alarming rate. Google ignores their own contributors as well. By the way, in the UK, publishing, even via the internet, a fake review is a crime, breaching both the Communications Act and the Malicious Communications Act. Where a business may be "harmed", then the laws around Defamation and Fair Trading also come into play. And still google do not give a whotsit! After all, $350Billion a year buys you a lot of lawyers (though one wonders why it should not buy you some good review staff instead!) Bye for now---

3 ratings were submitted through the Sitejabber Browser Extension

Customer Questions & Answers

Questions? Get answers from the Beaufort Media GmbH staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
Beaufort Media GmbH?
Post Review