• Good Seat Tickets

Overview

Good Seat Tickets has a rating of 3.79 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience, and easy process. Good Seat Tickets ranks 11th among Tickets sites.

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What reviewers want you to know

Positive highlights

  • I saved what I would consider a decent chunk of funds by going through Good Seat Tickets.
  • Although the service fee seems a bit expensive we are pleased we were able to obtain the tickets we wanted.

Critical highlights

  • The customer service was extremely rude and the whole company is a scam.
  • I had no questions whatsoever regarding where to input my credit card number, what a shock.
How would you rate Good Seat Tickets?
Top Positive Review

“It was fast and easy.”

Justin S.
12/10/19

Easy and fast. I will DEFINITELY become a repeat customer. I've used other ticket purchasing companies in the past and this was by far the best experience I've had yet. Thank you.

Top Critical Review

“DO NOT BOOK!”

David K.
1/2/20

They charged my credit card, then sent me an email saying "There's been an error processing your request". Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr". I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight". They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Reviews (804)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (49) seat tickets (29) service fee (45) purchase tickets (33) credit card (20)
Thumbnail of user jasont121
1 review
1 helpful vote
December 10th, 2017

Wish I was informed about the service fee sooner, may have impacted my decision, its not cool that you have to find out about it after you get to the final step of the order, it just shows up with no prior notice.

Thumbnail of user patrickb137
1 review
0 helpful votes
November 17th, 2017

Easy to shop but high surprise fees. Easy to shop and and easy access to find. But having to write a review to confirm is a little much. So fees plus confirm is a lot.

Thumbnail of user kelseye2
1 review
0 helpful votes
September 29th, 2017

I hope it purchased really good seats because this will be my second time seeing this artist live and I hope its as good as the time seeing at hard rock in universal.

Thumbnail of user oliviag46
1 review
1 helpful vote
July 31st, 2018

The tickets are cheap but come with pricey fees and about 3 of them. Out of all the websites and apps for tickets these were marketed as cheapest. It was fast and easy to get them.

Thumbnail of user davidl492
1 review
0 helpful votes
December 3rd, 2017

Ticket prices are great until you checkout and added 75.00 per ticket extra. I don't know that I will use this site again.

Thumbnail of user mireyal1
1 review
0 helpful votes
October 17th, 2017

This better be a good website. The tickets are cheap and I got the tickets that I wanted. So now Im going to enjoy the concert on Friday.

Thumbnail of user candacez1
1 review
0 helpful votes
February 22nd, 2019

Service fee is really high. Other than that experience was great. Site was easy to use. It was extremely fast way to buy tickets.

Thumbnail of user dawnl80
1 review
0 helpful votes
October 8th, 2017

Beware of the service fee! Also, they said they would NOT debit your account now but I just ordered and the debit is already appearing on my account,... why?

Thumbnail of user nickw88
1 review
0 helpful votes
December 20th, 2017

Why the high fees? Seems expensive for tickets I print out at home and not sent to me. Thats all I gots to say about that.

Thumbnail of user fucky96
1 review
0 helpful votes
December 26th, 2017

$#*!s, i don't want to give you a good review when I haven't received $#*! yet. Just give me my tickets and quit being douche bags about reviews.

Thumbnail of user marcosf10
1 review
0 helpful votes
November 27th, 2017

I got the tickets in the way they promised, and the only option I had was to pick them up close to the venue. But, I was responsible to figure out how, where and when I should pick up the tickets. The only help GoodSeatTickets gave me was: "You should contact the retailer directly", which was not something I was expecting for a $75 service fee per ticket.

Thumbnail of user trayvont
1 review
0 helpful votes
September 29th, 2017

It was OK. I am shocked you are not giving me my tickets right away. I enjoy this website. It's better than ticket master. I am bored. Why does this have to be 100 words

Thumbnail of user daniellem128
1 review
0 helpful votes
March 7th, 2018

It was easy to find and purchase the tickets. I would use this site again. I would also recommend this site to friends.

Thumbnail of user lylah4
1 review
1 helpful vote
March 11th, 2019

Easy to buy, but transferring tickets to flash seats is very confusing. The transaction does not feel very secure.

Thumbnail of user sheenah27
1 review
14 helpful votes
February 19th, 2020

All in all I got my tickets however if a digital copy could be available without waiting through the box office wpuld be highly recommended! Thanks for getting us a cheaper deal in the long run yall were the cheapest I found and I looked for days! Have a blessed day!

Thumbnail of user jasonm843
1 review
0 helpful votes
November 7th, 2019

The transfer fees and such were a little expensive and been over a 12 hours and still havent received my tickets.

Thumbnail of user dylanm50
1 review
1 helpful vote
November 29th, 2017

It was confusing on how to get the tickets. I didnt like that very much. It was harder than it should have been.

Thumbnail of user davidk360
1 review
0 helpful votes
November 3rd, 2017

Ordered by phone yet system will not print from phone. Difficulty resolved with great help from customer service. Yet I wish it had worked properly to begin with

Thumbnail of user kaylar27
1 review
0 helpful votes
May 12th, 2017

Purchased circus tickets here, it worked fine. Price was reasonable, slightly higher than box office

Thumbnail of user brendai32
1 review
0 helpful votes
August 10th, 2019

Really like cheap prices for booked concerts... Still waiting for tickets to be mailed. Liked the confirmation & will be emailed when tickets are mailed.

Thumbnail of user jilla36
1 review
0 helpful votes
October 19th, 2017

Havent received pin to access tickets so no idea what I think yet. The timing of this request is off!

Thumbnail of user aprill37
1 review
1 helpful vote
May 4th, 2017

We got Ed Sheeran tickets thru this service, site worked good, we got our tickets gucci and they were not too expensive.

Thumbnail of user pauls730
1 review
0 helpful votes
March 28th, 2018

Having to review the site and register for a review site to confirm your purchase is not a good way to do business. Prices are ok, but seems like you have to jump through hoops and sign up for spam to get tickets delivered

Thumbnail of user susanb341
1 review
1 helpful vote
December 16th, 2017

Prices seemed great when I selected the tickets, but after more than $170 service fees were added for 2 tickets, the price wasn't that different from other sites. Received the tickets immediately and was able to print them out. Service was quick and accurate.
Cheap prices was misleading.

Thumbnail of user rebeccao30
1 review
0 helpful votes
December 17th, 2017

The website is easy to use and very hassle free. The website provides many sales on tickets that are much cheaper elsewhere. Good deal overall.

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At GoodSeatTickets.com, our motto is to provide our customers with a huge selection of best quality seats to events, even when they may be noted sold out elsewhere

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Admin A.

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