GoodRx has a rating of 2.17 stars from 602 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoodRx most frequently mention customer service, coupon price, and discount card problems. GoodRx ranks 357th among Coupons sites.
This company responds to reviews on average within 3 days
No positive highlights yet
Not sure why so many negative reviews - so far I had only great experience with goodrx. Best prices, better price than my insurance can provide. This is a steal!
To save money, GoodRx uses people from non-English speaking countries to work their call centers. They did not understand my basic questions and give guidance that was simply incorrect -- a true lack of training and incompetence. Also, GoodRx advertises special one-time pricing that simple isn't accurate. Please don't trust this company with your medication. I ended talking to my pharmacy (CVS) and they had their own discount plan which was cheaper. Thanks for nothing, BadRX!
I was very skeptical about this in the beginning. The wife and I lost our insurance, so we thought we would give it a try because we needed a discount on our meds while waiting for the new insurance to kick in. To my surprise, I saved just over $250 on one medication by comparing prices at different pharmacies. It definitely saves a considerable amount of money when you don't have insurance. I would recommend this for anyone who doesn't have insurance. I never give 5 stars, nothing is perfect.
Sildenafil- 50mg, 30 tablets $12.26...i used Roman, Lemonaide, Myfriday plan and didnt realize how ripped off i was getting. From $100+ to $12.26. Amazing
Room for improvement - update pharmacy list on website, to eliminate
the ones that do not participate.
4.75 rating
Tip for consumers:
the less than $13 price blows away all other Viagra rip-off websites
ROMAN
LEMONAIDE
HIMS
MYFRIDAYPLAN
Products used:
sildenafil 5o mg so pills
Hi there Brian, we think it's great you were able to find prescription savings with GoodRx! However, if a pharmacy is listed on our site they should be accepting GoodRx coupons. If this is not the case please give us a call, we'd be happy to help! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.
I took advantage of Goodrx after being dropped from my parents' insurance. I have the Gold Rx plan. My only criticism is I pay monthly for the GoodRx plan, but when I need a telehealth appointment, I have to pay $19 for the consultation. I wish gold rx users didn't have to pay the $19 and just got free consults and discounted meds. All in all, it's helped me stay healthy and is relatively fast in responses and prescriptions. I highly recommend.
We appreciate your kind words and feedback, Krishana!
I own 2 pharmacies, I understand the pricing of generic medications. If Good RX is saving you tons of money (which it may) you need to find a new pharmacy that isn't ripping you off. Look for independently owned stores. They have the power to change prices and are usually going to give you a fair price and not charge you $150 over the cost of the med, which is what happens when you see a big price drop from Good Rx. Why not find a pharmacy that will give you a fair price from the start? I'd love to hear from you, I'll give you a quote and let you know my cost of the med your inquiring about so you can get an idea of what a good price is. I'm tired of these stupid games.
Thanks for the feedback.
Showed the guy at counter coupon, he did a lot of typing (twice) said couplon was not any good. Coupon showed price of $10.25, they priced over $30. I will try at a Harris Teeter. If that works the one star will be just for Walgreens.
Update: I was able to use the application at Harris Teeter in Pinehurst/Taylor Town NC. Of course they use a generic which was fine with me. Changing review to four stars
Hi JM-- We’re very sorry if you experienced trouble using our coupons at the pharmacy. Our prices are generally very accurate and pharmacies are contractually obligated to accept our discounts under most circumstances. Our Advocacy Team would love to look into this for you! Please contact us at 888-799-2553 and we’ll investigate immediately.
My local CVS would gladly accept the GoodRx coupon. They looked up the difference in cost between my insurance co-pay and the coupon. The drug normally costs more than $400/mo. The coupon cost was $140 and the insurance copay $190. However, if I used the GoodRx coupon, what I pay does not apply to my deductible. Therefore, I chose to use my insurance. No problems at CVS.
Hello David! You may want to contact your insurance company to find out if you can submit receipts for prescriptions purchased using GoodRx. Many plans will allow you to submit receipts for potential reimbursement and/or credit towards your deductible and other policy limits. If you have any further questions, please give us a call at 888-799-2553.
I have had good luck at CVS. Walmart and Walgreens are worthless so GoodRX should either make them honor the contract they have with them or stop advertising the price that you never get from them. I've wasted many hours at both places. Go to CVS It is only a few dollars more and worth not having to go through the hassle at Walmart and Walgreens. Walmart did have one medication that I get for my dog that was cheaper without the coupon, but the most expensive drug I use for my dog Amantadine was easily gotten at CVS after fighting with the pharmacies at Walmart and Walgreens. Last I heard GoodRx was going to the corporate level about Walmart, but that was several months ago and I haven't heard anything back. So you can get 5 stars from me but only if you go to CVS One pharmacy is better than none. And their prices are only a few bucks more.
Cathy - we have reached out to both you and the pharmacy to make this right. We expect it to all work out and you to get the discount price you were quoted; please check your email for more. Apologies for the pain; the pharmacist was confused about how to process pet meds.
I have used GoodRx for the last year with good success. I am permanently disabled, and take Hydrocodone 10-325 every six hours for chronic back pain. For the longest time, I have filled all my scripts at CVS. I noticed my Norco was much cheaper through GoodRx at Kroger, and had my next refill called in there. My cost was about $16.
Now, I go to check for this month, as I am due for a refill, snd that same 120 tablets shows a price of $34.36. It's doubled in a month. And now I see there's a "Good RX gold". It sure looks like a good thing is coming to an end. GoodRX wants their cut, I guess. Disappointing.
Hi William! We're sorry to hear about the price increase. Because the coupon prices are tied to actual cash prices, they can fluctuate over time. We'd be happy to double check this for you. Please give us a call at 888-799-2553.
I use Good RX every month for several meds including pain medication. My Walmart requires that I have a new, current discount each time I fill. I always text it to myself and then show them my phone. This month I checked pricing and while Walmart and Sam's Club displayed a price, it was grayed out and the price shown was equal to the normal Walmart cash price. Does this mean Walmart and Sam's Club no longer participate in Good RX? Is this only on CII drugs or is it all drugs?
The first time I tried GoodRX, Publix wouldn't take the coupon, but it turned out CVS had the product for less than the coupon price anyway. The second time CVS took the coupon at about half the going price, so GoodRX is on the happy list for now. One qualification is how this will play out with the annual insurance deductible. That will be a learning experience, but so far I'm okay with the fifty bucks.
I have been using goodrx for a few prescriptions since last year & it has always worked out well for me (@ Kroger & rite aid). It cuts my gabapentin price in half! So today I was wondering if there's a chance they might be able to save me a few $'s on suboxone (it's expensive). I checked all the prices & they are all way higher than what I actually pay. I pay 324@ rite aid & the rite aid coupon says 406, however I just read a review in which a goodrx user said he paid just 126 for a months supply of the same medication. I'm wondering if my always helpful pharmacist can help me figure it out.
Saves me a ton of money on most of my prescriptions. I saved $45 a month on two different medications but for some reason the good RX gold is double the price so I do not use good RX gold
Hello! We are so happy that we were able to help you save on your prescriptions with GoodRx! Because GoodRx compares prices at many different pharmacies, there are sometimes lower prices available with a GoodRx coupon. If you have a GoodRx Gold account, you are still able to use a GoodRx coupon if you find that it offers a better price for your prescription at a pharmacy in your area!
Please. I am honestly begging you. I will do whatever you want. If you just ask me to look it up BEFORE I fill the script. Don't wait for the price from your insurance. If you think it will be high and you have the card or phone or whatever ready: call ahead. Ask them to compare the prices for you. It will save us both a LOT of time. It does not take 20 seconds, as that commercial may suggest, to change the price for you. My soul dies a little each time I scan out a script and then they pull out their little card. (Also highly do not recommend using the cards. Print it out. At my pharmacy we use our phones for you, but i know a lot of places wont do that, so if u want the EXACT price you found - print it. They change the cards)
I ask why does Walgreens not accept GoodRx Boaz al. *******. They do not! Amoxicillin 875 MG Tables.
Hey Jerry! We're so sorry to hear that you had an issue using GoodRx coupons at your Walgreens Pharmacy. We would be more than happy to reach out on our behalf. Please give us a call at 888-799-2553, and we'll investigate immediately.
I have saved a lot of money with this card over other discount cards; however, the pharmacy will not always give you the quoted price. Compared to other discount cards I have used, the savings are better with GoodRx, but it's impossible to know which card saves you the most without running every card you have, which no one will do. At this time, I still think it is the best discount available and if the comparisons are accurate, I have saved hundreds of dollars using this card.
My experience with GoodRx has been very positive. By my using GoodRx i estimate the cost of the prescriptions I have filled with it cost me half the amount it would have if I had not.
I highly recommend the service they provide.
Hello Deb! We are so happy that we can help you save on your prescriptions! If you ever have any questions, feel free to give us a call at 888-799-2553!
It was amazing for some of my family and friends. Huge savings on generics for Aricept, Metformin, Lisinopril, Atorvastatin. No discount on Combipatch which does not have a generic.
I have no Rx insurance, so GoodRx has been a lifesaver at times. But the coupons at Walmart, don't always agree with the computer at Walmart. The coupon discount is often not as much as Walmart discounts. Not sure where the communication problem is, but accuracy would make GoodRx a 5 star service.
Hello Karen--Thank you for letting us know about your experience at your local Walmart Pharmacy. Our prices are generally very accurate and pharmacies are contractually obligated to accept our discounts under most circumstances. Our Advocacy Team would love to look into this for you! Please contact us at 888-799-2553 and we’ll investigate immediately.
I have never had to use Good RX but I am checking this out. I see people who have used this and everything has gone well for months/yrs. Then the minute something goes wrong it is all negative. Nothing in this world always goes perfect. I see so many good reviews from all of your customers. People do not realize when negative things happen it all has to do with insurance/pharmacy/store and their rules and regulations also. RX does not own the patent on this. It is like a medication that can save your life coming out. It is tried for up to 5 yrs on people with as many side effects as possible stated not only during advertising but on brochures given out. People have them in black and white what can or may happen but will grab at this drug as a lifeline. The minute something happens and someone starts suing someone over a side effect many jump on board. It makes no difference that it has stated the possible side effects. You took it upon yourself do talk with your Doctor and decide to use this knowing what maybe could happen. As a Nurse I see this all the time... I am sure many people are very thankful you exist. I see many who have had good experience. Many need all the help they can get!...
Initially I was paying $180 monthly for my son's prescription at CVS. With the GoodRx card I was able to pay about 1/3 of that at Walmart, but after two refills Walmart refused to honor the card. I checked the mobile app and transferred the prescription to Winn-Dixie which cut the price to less than $30 for a 3 month supply. This was great for about one year until Winn-Dixie sold their pharmacy business to CVS. That was a disaster so I transferred the prescription to Walgreen's, $41 for 3 month supply. Super! I hope that lasts for awhile, but the lesson is: if you meet a roadblock on the card, don't give up; look for other pharmacies that will honor it.
Thanks for the review. Please email help@goodrx.com if you have future issues at a pharmacy.
Have insurance and the goodrx price was 60 percent cheaper. Pharmacist stated it works but not always accurate. Not surprising since drug companies always changing there deals
I have used GoodRx a number of times. It may not be convenient but it has saved me money. Only once at a Meijer did they have an issue with using the card. Just yesterday we got a prescription that was $122 with our insurance (have not met the deductible) for about $17. It pays to ask.
If you ever have issues using a GoodRx coupon, just let us know and we can help. Pharmacies are usually contractually obligated to accept GoodRx coupons. Email help@goodrx.com. Thanks.
Quantity 120 of levetiracetam 750mg was $170 cash. Sam's Advantage Plus membership discount was $102.
GoodRx website said I would pay $20. However, the actual price I paid at the counter was $39. (The pharmacy tech told me that GoodRx coupon doesn't always show the GoodRx quoted price.) Otherwise I would have given 5 stars.
But it did work and I saved a lot of money!
I've used this website a few times for coupons on my medications. I like that it lists several stores and their prices for your medicine so you don't have to physically go there or call to price it out. You can have your medication mailed to you in some cases. It's worth a look, every little bit helps.
***If you have a question for GoodRx or an issue you'd like help with, PLEASE DO NOT POST IT HERE PLEASE. This website has no relationship with GoodRx and we do not regularly monitor it. Also, we find that customers who post questions and reviews here never respond when we reach out.***
***We have amazing customer care service professionals waiting to help - just email help@goodrx.com and we'll get back quickly. Our goal is to help all Americans afford their prescriptions, and we want you to have a good experience.***
Way to be your own advocate and finding savings for you and your wife, Gary! We're are very happy to hear we were able to help you save.