GoodRx

This scam site, probably out of India, cited me a price for a medication of $89. When they said "order the prescription" at any number of pharmacies, they said the price is normally $******* but they "discounted" it to $*******! Are they kidding? Are they for real? No one pays $******* for a medication. I told them I wasn't buying a car, cancelled my membership and demanded my money back from their "care team." They refunded the money but they are complete scam artists. Don't give them ANY credit card information! These people are crazy with their phony coupons. Avoid them at all costs.

Coupon was not the price indicated paid more! False advertisement! Pharmacist mentioned that happens a lot.

This company has completely sketchy and non transparent business practices, I have just spent 2 days trying to get a coupon honored at my local Walgreens (despite the epic misdirection from Good Rx trying to assert this is a problem with matching the coupon to the pharmacy to the 'exact prescription') when i managed to speak to the Walgreens manager they proceeded to tell me this is a constant problem with Good Rx, they have misleading coupons which absolutely do not need to be honored by the pharmacy and they use any number of litigious and small print carve outs. I am disgusted. Having paid $49 for a prescription itself (and then being told they could only prescribe a 20g not a 90g as requested - clearly to force repeat visits and $49 payments) I now cannot even get the coupon honored. And don't bother trying to get anyone on the phone to complain about the service, they carefully construct their site and contact options to only have IM chat windows (with no live service) and likely these bots just repeat endless cycle of 'check your coupon'. Its infuriating and appalling. AVOID these people.

As of 1/1/2024 they are not accepted at the CVS I just went to. Even though they claimed they had my medication there for $118 via GoodRx this was not the case. CVS wanted to charge $279 - sorry not going to pay that.

I setup an appointment for a medication I have been prescribed by my primary health doctor in the past. Thought I could save myself a Dr visit. Explained my symptoms and within 30 seconds for a reply that I should just go to my primary physician. It was clearly a copy pasted message. After that got no response until the next day someone telling me they were sorry. Terrible experience, do not waste your time or money

Good Rx shows prices offered by pharmacys that they will not honor. I have tried using Good Rx 3 time in the past couple years. The latest one today at Raleys. Good Rx had a price and coupon number but Raleys said thier company policy will not let them sell that drug at Good Rx prices. Why would Good Rx show a drug listed at a certain price at one pharmacy when they have no way of knowing what the pharmacy will charge you. This is false advertising in my opinion and very misleading. I will not waist any more of my time with Good Rx. SCAMMM

They'll take advantage of you any way they can...they advertise one price on Google search, in my case 30pills for $18.70. Then you go through very unclear process of answering few questions and all of a sudden I'm already charged $49 - just for automatic chat. Then I pick up my prescription and it's another $48 for 12 pills. Nurses on the chat have no idea about pills quantity and dosages.
In short what I thought would be convenient way to get around 36 pills of my medication for around $20 according to their advertising turned into 12 pills worth $97...
Never again!

I got the gold subscription and decided to do an online medication refill since I need it bad since I'm working nights for a month. Asked me about my symptoms and didn't ask anything eles she went straight to me having to go to er or urgent care. I've gone before for blood pressure and I don't feel anything. So I ended wasting money on top of not getting my prescription refilled when I really needed it.

Signed up for GoodRx gold at $9.99/mo and Gold home delivery of prescription for $12.40. $2.40 more the Walmart, but no waiting in line so worth it. Last thru 3 automatic refills then without notice billed $86.40 for same meds. If you go to pharmacy you can decline prescription if too expensive. GoodRx charges beforehand, so no opportunity to decline. Moving to Amazon.

A doctor asks me a stupid question even though I did provide an answer in my initial questionnaire and because of that they were taking forever to get back to me when I needed help right away! This is a fraud where they take advantage of your money and time, because you have to pay upfront, when you desperately need help. It is a message system, not a real time chat so you have to wait until a doctor responses to you. It is a total disaster. Do not use them and waste your money.

This would've been my third year using GoodRx. Ive had nothing but problems every time I use them. I've had this prescription prescribed to me by THEM the last two years. Mind you I've been on this medication for 8 years. I've had migraines my whole life and more from my concussions. I see a neurologist for that. Never EVER did they say I can't take my medicine due to migraines. GoodRx randomly decided they couldn't give me my prescription because "I get migraines." Such a long process for absolutely nothing but stress. Let alone the endless loop I had working with customer service. Horrible. I will never use them again.

I made an appointment with GoodRx care and had an appointment with Ashley Calta. Ashley is the worst kind of nurse, where she completely ignored the information I provided and maliciously ended the meeting in blatant violation of NV law. She actively committed wire fraud and medical malpractice during the call and refused to prescribe the medication I needed as part of a routine refill after moving states. She acted with direct malice in making an inaccurate diagnosis to prevent me from receiving my medication. Ms. Calta is a horrible nurse and a horrible person. I would certainly not advise using GoodRx Care.

4-2-days,I tried to use their site.I gave up, went to another site, got my script that was badly needed within and hour. It seems that Good RX has a cut off of age when treating you.If your insurance is Medicare & a supplementary, under the bus you go! Should change their name, hardly good at all,,,,,This was for online medical help...

I was charged one price and goodrx claimed it was going to be another. I had to pay the higher price goodrx is POINTLESS!

Title says it all—go here if you want an automated response system that ensures you won't speak to anyone, they'll prescribe something you mentioned you don't like to take, then they'll mark it case closed without looking at any of your messages asking for help. It's been 2 hours and I still have no relief because I've been prescribed something that doesn't work for me. The best part? You pay upfront for this "service".

Said my old account was closed so I opened a new one, but they continued to double charge me over a year on both accounts. Wouldn't refund only but 6 months when goodrx said my account was closed. Now I still paid for over another 6 months for an account the goodrx was closed. Good rx gold doesn't even give the cheapest price compared to other rx coupons.
I highly do not recommend. Find another rx discount company.

I decided to give GoodRx a second chance, and they failed as badly as they did the first time. Clearly their providers jump to your drug database before reviewing your medical condition. I have MS which causes chronic UTI's. Maybe their providers aren't well-trained in that area of medicine. But My former urologist retired during covid thus I've used online providers for this ongoing issue. I was put on long-term antibiotics by my urologist at that time and instructed to always take my antibiotics as soon as I feel a UTI starting. Now, the first time I used GoodRx the provider refused to prescribe the antibiotic I felt comfortable using. This time the provider told me to go to urgent care, even though I don't have a fever or back pain, yet! So I just paid GoodRx, but now I should pay urgent care, too? GoodRx gets people to take their yearly savings plan, but when you need to use their service they don't treat you. Believe it or not GoodRx, not everyone is out to scam for drugs, people do have real chronic conditions that require refills many times a year! Unlike GoodRx scamming people out of money for a useless monthly fee!

GoodRx listed Xarelto at $477 for 30 15 Mg pills at Walmart. Drove an hour and the cost was $540 with GoodRx coupon. Never again! They suck!

I have an ear infection so I requested an antibiotic. I received a message telling me that they cannot help me. On the website, it clearly states that they will not charge you unless they're able to help you. I was charged immediately and not provide her with a refund. I am going to have to dispute it with my bank. I do not recommend using this company!

Tried using GoodRX to get antibiotics for a UTI. Doctor agreed I needed antibiotics and gave me instructions to take them 2x a day for 5 days. I checked the script she wrote and it was only for 6 pills. I messaged back to tell her it was the wrong number of pills and got no response, naturally. They already had my money. Also, they will only send the prescription to a few pharmacies which is a huge hassle if you rely on public transit like I do. Now I have to go all the way across the city to pickup the incorrect number of antibiotic pills.

Update: I got a dismissive response from GoodRx saying that the directions say "3 days". Incorrect. And my infection did not clear up after 3 days of treatment. So now I'm out money, a trip to the pharmacy, and still have an infection. Thanks for nothing, GoodRx!

Researched if medication was able to be prescribed. The classification was not listed as unable to prescribe. Company requires payment prior to any further information given. AFTER payment, provider refused refill based on company policy of requiring a picture of the prescription. This was NOT stated prior to payment. BBB complaint filed on behalf of unsuspecting patients not being informed of company policies PRIOR to payment.

This company is more interested in charging your credit card for $49.00 than trying to assist customers.
GOODRX charges your credit card, even if you are unable to complete the questionnaire and are NEVER given the opportunity to speak with a doctor.
TOTALLY UNETHICAL in my opinion

I feel like this company is misleading. I went to get treated for a UTI and the lady Monica asks me one question. I answered it and she said you have a kidney infection and go to Urgent Care. What? I spent my hardworking money to get seen to get medicine. And all I get is... go to urgent care. Well I wanted to go to Urgent Care I would have went there to begin with. This site is misleading they just take your money and refuse to do their job. Save your money and go else where.