• Goodnight Macaroon

Goodnight Macaroon

Overview

Goodnight Macaroon has a rating of 1.71 stars from 213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Goodnight Macaroon most frequently mention customer service, store credit, and tracking number problems. Goodnight Macaroon ranks 2325th among Women's Clothing sites.

  • Service
    22
  • Value
    20
  • Shipping
    22
  • Returns
    19
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
30
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have emailed their customer service since they do not have a telephone number and still no response.
  • They should really warn people that their stuff comes from Hong Kong and you will not get it until a month +.
How would you rate Goodnight Macaroon?
Top Positive Review

“Product Website Browser”

Mahogany B.
10/11/23

I have never ever heard of this boutique online shop but I bought a beautiful taupe short-haired hat that was made from South America somewhere in Peru or Lima and it came from a seller on a different popular website for which I sell my items as I do on another and I've done well. This had come with an authentic Gucci headband on it that when asked, she didn't believe the headband was genuine but she didn't look because it's wound around the foxy hat, that wouldn't have taken anytime to look and there was the Gucci named care label as well as the Gucci Designer Tag sewn into the headband like I had seen on others when I had researched. She said, "She bought this hat w/ the Gucci Headband on the hat and was willing to sell it separately. I don't think she really cared that it was Gucci adorning this lovely hat but you wouldn't know that when you look at her exquisite closet of items and she sold it to me for an offer of $20 for a total of $29.65 S&H plus tax. I've never had a seller act so clueless, however she has it listed as a purchase from Goodnight Macaroon :)) ))))) I'm wearing this hat to an event to Chicago next week. I am going to send you a photo of this hat from my cellphone. I am currently on the desktop following this message. *Update* My photos no matter how I cropped them didn't satisfy the upload module so you'll just have to take my honest word for it. :)) ))))))))))

Top Critical Review

“HORRIBLE. Crap quality, no chance of refund, god awful”

eleanor g.
11/14/23

Clothes will not be made properly (stitching off, labels on wrong side of dresses, holes, VASTLY different sizes/inaccurate measurements). I will never order from here again. Honestly, worst experience and clothing order EVER. A $400+ order Came in a TINY crumpled up package that was duct taped all around to make it as small as possible and borderline impossible to open (it was a bag). Literally DONT. Coming from someone who orders online 99.9% of the time, this is a HARD NO.

Reviews (213)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (65) hong kong (27)
Thumbnail of user nikkid149
1 review
0 helpful votes
September 13th, 2022

I saw Goodnight macaroon on a influencer page and ordered a few things immediately. I knew shipping would take a while so when I went to look at reviews I was immediately in deep regret! I just thought well... money wasted! However when I got my clothes (after about a full month) I was shocked that the clothes were cute. This is coming from a very picky shopper too btw. They aren't name brand quality but they were nice. I do recommend not ordering anything that says one size unless you're a very small frame or want a belly shirt/sweater. I don't know if I got lucky but I'm pretty happy with my sale purchases. Everything I ordered was 20 dollars on sale so perhaps if I had spent more I wouldn't be AS impressed. Hope this helps!

Products used:
All but one sweater

Service
Value
Shipping
Quality
Thumbnail of user greenbergm
1 review
0 helpful votes
February 25th, 2019

I've had the very nice experience with this guys. I received my parcel on time without any delay. The Bag is too cute.

Thumbnail of user anat60
1 review
0 helpful votes
October 16th, 2019

Ordered otk boot on September 29th, received today. It was a bit long for the price of the product., I mean when I ordered something at 100 $ I expect to receive it quickly. But the boots are very good, I sized up like they said and it's perfect!

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From the business

Shop women's everyday clothing online at Goodnight Macaroon. An online boutique with unique and affordable tops, dresses, sweaters, boots, handbags and jeans.

Company Representative

Thumbnail of user lauras205
Laura S.
Typically does not respond to reviews

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