• GoNerdify

GoNerdify

Overview

GoNerdify has a rating of 4.76 stars from 470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoNerdify most frequently mention customer service, great job, and timely manner. GoNerdify ranks 6th among Tutor sites.

  • Service
    202
  • Value
    197
  • Shipping
    19
  • Returns
    131
  • Quality
    192
Positive reviews (last 12 months): 100%
Positive
30
Neutral
0
Negative
0
37
See all photos

What reviewers want you to know

Positive highlights

  • Nerdify has outstanding customer service and is, always on time.

Critical highlights

No critical highlights yet

How would you rate GoNerdify?
Top Positive Review

“Answering all my questions”

Michael G.
3/7/24

My go-to choice for study assistance! Nerds are instrumental in explaining math problems and answering all my questions. It's so great! Highly recommended!

Top Critical Review

“Great”

AJ A.
8/31/20

Great customer service and they are so helpful I highly recommend their service to anyone struggling to balance work and school!

Reviews (470)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (48)
Thumbnail of user rajd30
1 review
0 helpful votes
September 19th, 2021

Great communication, very responsive, and overall easy to get access and talk to through messages highly recommend

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Thanks! Please tell us what we can do better to get 5 stars!

Thumbnail of user naeunj
1 review
0 helpful votes
August 16th, 2021

They were amazing I got a passing grade I work two times job and sometimes people need help it was nice to have it done the day I asked and it was very nicely formatted I loved it thank u nerdify

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Thanks! Please tell us what we can do better to get 5 stars!

Thumbnail of user siyaa
1 review
0 helpful votes
November 13th, 2021

Great job) they're so flexible! Definitely will be back to them in the future! Highly recommend! My first book review had 97.

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Thanks! Please tell us what we can do better to get 5 stars!

Thumbnail of user casandrah12
3 reviews
0 helpful votes
September 8th, 2021

For the price that I be paying to have my assignments done, I expect way better grades. I even paid an extra $10 to have a top nerd, which apparently didn't happy. I made 140/200 points on an assignment, because they clearly didn't follow the rubric guidelines I provided. I think I would have done better on my own.

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Hi there, thank you so much for sharing your experience and pointing our attention to your case. The situation you described is unacceptable and I assure you that we will dig to the bottom of this. Please add your request number so that we could find you in our client management system and compensate you accordingly!

Thumbnail of user th332
1 review
0 helpful votes
November 18th, 2021
Verified purchase

Used them to write 3 papers. I am convinced that a child wrote the last one. I gave specific instructions... Gave the article to read along with the 5 topic sentences that were approved by my professor during the Paper Consult. MLA format. What I received back from them was a disaster. The heading wasn't centered, the paragraphs weren't double spaced... The vocabulary was that of a child or a slow high school kid. No collegiate language whatsoever. In fact as I kept reading the angrier I got because I realized... they took my topic sentences and produced a bunch of mumbo-jumbo that didn't even make good sense, didn't have a stance either. And the syntax!?!? That of a child I am not kidding here. Omg! I of course complained, and they were at least kind about it, but to tell me another 24 hours to fix it and when I receive it back no changes were made? The same high school level essay? Beyond distraught. I mean not one sentence revised. I will never use their service again. However, I digress... I give them 2 stars because they were kind even after my ranting.

Tip for consumers:
Be sure the spellcheck as well as proofread the content.

Service
Value
Quality
Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Hello there! Thank you for your honest feedback. On behalf of the whole Nerdify team, I apologize for the upsetting experience you had. Please add your order number to this review and I assure you that we will investigate your case, and compensate you accordingly. Again, thanks for reaching out as it will definitely help us become a better service!

Thumbnail of user lint7
2 reviews
18 helpful votes
October 4th, 2018

Wanted assistance on a financial assignment. Custom service was fantastic and solution was delivered before deadline so that was good.

However, the quality of the solution was unsatisfactory. It just seemed like the writer was not familiar with the subject at all. A majority of the work was irreverent. For instance, the assignment wanted financing strategies and instead of providing appropriate strategies, the write came up with some random finance definitions.(And got most of them wrong too, sadly)

Overall, I don't think I would place another order for assignments that require in depth knowledge or research on a specific area but the customer service was great(got a full refund shortly for this order due to unsatisfactory work) so I still have faith in this company and may give it another try in the future for less complex assignments.

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Dear Lin, please accept our sincere apologies for not providing the quality that meets Nerdify standards. Thank you so much for bringing this case to our attention: the Nerd that was assigned to your task is no longer in our team. We will take all measures to prevent such issues from happening in future. We are extremely sorry for all the stress that this issue has caused. We hope you decide to give us another chance in the future.

Thumbnail of user anniee17
1 review
16 helpful votes
May 26th, 2017

2 stars because they got 2 out of 2 assignments in on time. No other stars because I paid a lot of money to get things done but had to stay and proof read their 'nerds' work for more than 6 hours each time. First time seemed fine, however as I was reading through the assignment noticed that one of the key criteria wasn't answered which I then had to stay up all night doing and completely riddled with bad sentence structure and grammatical errors. Nerdify assured me this doesn't happen often at all (no compensation offered for my trouble). Second time I (stupidly) decided to try them again. Assignment came in with maybe 2 in text references in the whole first page and when I explained, 2 minutes after I received it, that I needed the references for the information he provided in the text, they explained the nerd couldn't do it for another 6-12 hours which I couldn't wait for as I had to submit it in 3 hours and I didn't trust them to get it right the next time anyways. They offered me $10 off my next order. Which I won't be taking as I will not use this service again. Not worth the effort or money. Also don't send them your number as I have ad companies texting me ever since I texted them.

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Hi, Annie. I'm Helen, the Product Manager at Nerdify. I am terribly sorry to hear that you've had such an experience with Nerdify. We work hard to make sure that our Nerds provide works of exceptional quality and it's a shame to hear that you feel like you've been let down, twice! I would really like to look into this situation as it is of major importance for us to make sure that we get this figured out and set it right by you. Please message us on Facebook or text our short number 77467 with more info, such as your order number, so we could handle this as quickly as possible.
As for the issue you've been experiencing with ad companies, I can assure you that Nerdify is not the source of the trouble. All the data we get from you is safe, secure, and is not disclosed to any third party.

Thumbnail of user kayf17
1 review
19 helpful votes
April 24th, 2017

The process is very convenient; however, my biggest disappointment was that I took the time to give specific directions but I don't think the nerd ever took the time to read them. I don't know if there is a disconnect between the person taking the order and the need but I had a project due on Friday. I placed my order 3 days out. The nerd decided to write on something that I specifically stated NOT to write on. The nerd never completed an outline that I could review before writing the paper. The nerd did not understand MLA in text citation. He/she dodo never completed the annotated bibliography which I specifically asked for in the beginning. I was told that I had to pay an additional $75 because they overlooked it during the quote. The nerd had no original thoughts in the paper. Everything referenced a source. The paper was completed two days LATE and I still did not receive the annotated bibliography. I felt like whoever the nerd was, he/she had no interest in what I needed and continued to do what they wanted. This was by far the worst service of this kind. The processor assured me that this isn't the kind of service they normally provide but something tells me that's a lie.

Thumbnail of user helenc68
Helen C. – GoNerdify Rep

Hello, Kay! I'm Helen, Product Manager at Nerdify. I'm extremely sorry to hear that you've had such a frustrating experience with Nerdify. This sounds like a terrible misunderstanding and by all means does not live up to the Nerdify service standards! Please contact us with more info about your order so that I could get to the bottom of this on the shortest possible notice. It is of paramount importance to us to make sure this issue is dealt with and set right by you. Moreover, we will be taking a closer look at the performance of the nerd to make sure their work meets our quality demands.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We help students by connecting them to a network of thousands of experienced Nerds. The Nerds are freelance students, educators, and tutors who provide personal assistance in a variety of tasks. Our Nerds can help with almost any subject as long as it's legal, doesn’t violate any college policy or our Honor Code https://gonerdify.com/honor-code

Company Representative

Thumbnail of user helenc68
Helen C.

How do I know I can trust these reviews about GoNerdify?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GoNerdify?