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Golf Discount has a rating of 1.99 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Golf Discount ranks 38th among Golf Clubs sites.
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Hi everyone After making payment to my order I received a confirmation email that said Order processing. The next day I read a review that said the shop might have closed... etc. I then tried to reach out to customer service that day via telephone and was unable to get through. That evening I received a email with tracking details for my parcel. Thanks for the effort@ golfdiscount Happy golfer J
I ordered 2 new clubs on Wednesday around 9AM. Because I wanted them for this weekend I paid extra for 2 day shipping. As of now it's Friday at 5:30 and they are still "processing"! Payment cleared my bank right away though. You would think that would be the end of processing. When they get paid. But no! Not sure when I'll see my clubs but don't waste your money on the faster shipping. Shipping will def not be fast!
Ordered a bag 6/24, was told 3 to 4 weeks. It is now 8/15, no bag yet. Called twice got sir it is on its way. Should be there by Friday, the Las 2 Fridays? Still no bag. Won't order from here again, FedEx said deliver on the 11th then but wait will be the 14 still no bag! Canceling this tomorrow, not what I would call seevice
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I placed my initial order 2.5 weeks ago and was promised 2-3 day processing + shipping. No mention of delays due to COVID or anything else. 2 days later I got an email stating I ordered left handed wedges and right handed irons. That's awesome! They detected my error and wanted to fix it! Things went downhill from there. I received part of my order but not the clubs. Their tracking system only showed the shoes were delivered but no update on the clubs. I try to use chat but it's no longer available. So I call, which they said is available, only to receive an automated message that it is not. I then email with a promise of a response in 48 hours, but nothing for 4-5 days, except an automated response stating my request was sent after hours? I get my irons today, one is perfect is its shrink wrap while the other has been hit and has a plastic bag over the head with a rubber band. I'm sure when I try to return it they'll say I did it. The iron set is still not here. The automated email I got says Cobra has them on back order. I called Cobra directly and am told they're in stock. I'm over this company and quick.
I purchased a NEW Ping G410 Sand wedge from GolfDiscount.com about 2 weeks ago. After the second and third round of playing the club, I noticed that the finish was peeling/chipping off on the sole around the "S" area. I contacted Golf Discount this morning and the first thing I am asked was if I purchased the club from them. I personally found this insulting and demeaning and put me in a bad attitude right away. It was as if I was trying to slip something by them. Why would I reach out to them if I had not purchased from them? In the end I could work with them and they would just hand it off to Ping or I could deal with Ping directly. I don't consider that to be standing by the product they are selling or providing any customer service. Maybe I am a hard $#*! on Customer Service but my experience with their CS left a foul taste with me.
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I'm a firm believer that a retailer or seller should deliver what they advertise. After dropping a small fortune with these guys and dealing with the frustration of receiving something different than what is pictured on their website, their only suggestion was to send the merchandise back, if unused, for a refund if not happy. Wow. No offer made to resolve the issue to the satisfaction of the customer! Amazing. Buyer beware.
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Save on your golf equipment needs with free shipping and guaranteed lowest prices. We stock the largest selection of new and closeout golf clubs, apparel & more at GolfDiscount.com - online since 1995 - Why pay more for golf equipment?
GolfDiscount.com was founded in 1995 with the goal of becoming the premier destination for online Golf Clubs. Our unwavering focus on superior customer service has allowed us to expand our online offerings to include Golf Accessories, Clothing and so much more!
If you're looking for Golf Equipment online, compare us to other authorized online golf retailers. You"ll find the absolute best prices, service and selection.
