Golf Discount has a rating of 1.99 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Golf Discount ranks 38th among Golf Clubs sites.
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Hi everyone After making payment to my order I received a confirmation email that said Order processing. The next day I read a review that said the shop might have closed... etc. I then tried to reach out to customer service that day via telephone and was unable to get through. That evening I received a email with tracking details for my parcel. Thanks for the effort@ golfdiscount Happy golfer J
I ordered 2 new clubs on Wednesday around 9AM. Because I wanted them for this weekend I paid extra for 2 day shipping. As of now it's Friday at 5:30 and they are still "processing"! Payment cleared my bank right away though. You would think that would be the end of processing. When they get paid. But no! Not sure when I'll see my clubs but don't waste your money on the faster shipping. Shipping will def not be fast!
I ordered 2 new clubs on Wednesday around 9AM. Because I wanted them for this weekend I paid extra for 2 day shipping. As of now it's Friday at 5:30 and they are still "processing"! Payment cleared my bank right away though. You would think that would be the end of processing. When they get paid. But no! Not sure when I'll see my clubs but don't waste your money on the faster shipping. Shipping will def not be fast!
Clubs dented within 2 months, to make matters worse golf discount refuses to replace, fix, or offer store value towards new set. Keep your money and purchase from a repeatable golf store!
I bought on Monday a set of clubs with one day shipping. It is now Friday and they are still in the "processing stage" of the process and still haven't shipped. They have told me 3 days in a row that my clubs will be here andits been 4 days after paying for one day shipping. This place is scam
I ordered a pair of golf shoes from this company. I normally wear a 10 1/2 however I thought I would order a size 11 just in case they were a little small it would be fine and if they were a little large I would wear a thicker sock. The shoes arrived and I am a try them on. The right shoe fit comfortable however the left shoe my toe was touching the front which is unusual I've never had that and I wear a small size. I immediately contacted the company and told them of my situation. The company told me I can send them back but it would be at my expense $11 to return the shoe to them. I initially wasn't comfortable with paying them to take a shoe back but I agreed to pay the $11. I package the fish you took it to Federal Express and ship it back. When I got notification from my bank I noticed they had taken $22 not the 11 that they told me. I contacted the company again now they tell me they charge me $11 to ship it to me at $11 to come back for a total of $22 for a shoot it didn't fit. This is the worst service that I have never seen. Why would one one want to buy shoes unseen and if they don't fit you pay for it? I don't know maybe some people are comfortable with that arrangement but I am not. I will stick to companies for now on that have a free return policy in the event there is something wrong with their product they will allow me to return it on them. This transaction cost me $22 and a waste of my time for a shoe that obviously had a problem. Stay away from this company they have no qualms at all we're taking your money. You can find the same products elsewhere with a much better return policy stay away they are terrible.
Tip for consumers:
If you buy an item that you’re not satisfied with for one reason or another they will charge you shipping to you and you will also pay for the shipping and return just a horrible company stay away. There are many other companies out there that sell the same products that have a much better return policy and they don’t lie to you.
Products used:
I purchased golf shoes a bad decision stay away from this company.
Bought a club from them, never used it... i mean never used and just didn't like the feel of this wedge. Asked for a refund several days after there 30 day policy based on delays from Covid-19 in responding to them and they denied giving a refund based on the policy. No compassion from this company even in hard times.
I ordered a golf bag on 6/13/23, I was told it would be ready for delivery in 3-7 days. At day 8 I emailed them because I still hadn't received any shipping information. I received a email back 6/20/23 stating that the bag would be shipped out on 6/23/23. On 6/23/23 I received a email stating that now all the sudden the golf bag is out of stock and would not be shipped. I was mad as I had already waited 10 days and was told it would be shipped out. I went to 4 local sporting good stores and they all had the same bag. This company is a joke, I wish I would have looked at reviews before I ordered through them. They are manipulating google reviews by opting people in and submitting their reviews. But if you look anywhere else (including BBB) they have a F rating!
Tip for consumers:
Do not order from here!
Products used:
Non, because they didn’t ship as they say the product was out of order even though every golf store around me had this bag.
Bad web site worst customer service
Guy on the phone was rude
Web site unable update shipping
Free $100 shipping not available if discounted item
Online assist not able to help
I was looking for a pair of golf shoes and came across golf discount having what I was looking for. I have never purchased shoes online before but on the top of their site it says "Shop With Confidence: Hassle Free Returns!" so I made a purchase. Unfortunately I did not like the fit of the shoes at all and called to do a return. The "hassle free returns" is a joke. They offered to provide a return label for fedex but unfortunately the nearest drop box is 70 miles away. I complained and asked to speak with a supervisor where I was told "I take calls like this every day, we have a lot of complaints with this policy but there is nothing else I can do, you can either use our return label or purchase your own", neither is hassle free. Not a good company to work with.
Ordered, paid extra for 2 day delivery. 4 days later no product, no email with tracking, no answer after 24 minute hold, no response to email asking for order status or tracking info.
Order 13 grips from them two months ago, they tell me two weeks ago they will be ship but they haven't, nobody will give me answer when they will be. Never have I had a online company rip me off like this one.
Products used:
Golf grips
Order what you will but be aware you wont receive exactly what you order... unless you like waiting suggest you... shop elsewhere!
Shipping Information: Shipping Method:
Colin mccarter
Colin mccarter
******* GUILFORD
NOVI, MI *******-3617 US FedEx
FedEx Home Delivery®
Items:
Item # Description Qty
******* Ping G410 Fairway Wood 1
******* Ping G410 Plus Driver 1
Tip for consumers:
DONT
Products used:
Someone elses
I'll just start by saying I've had poor experiences with many companies but have never taken the time to write a review but this time I had to. First off, I received what was supposed to be a brand new Taylormade M2 driver but there was noticeable ball marks and the head wasn't covered in plastic like you would get if you bought a new driver from a store. A little disappointing but I really wanted to use the club for a tournament I had coming up, so I kept it anyway. I used it for two rounds and realized it wasn't the club for me (purchased a Callaway Rogue elsewhere, which WAS brand new). I was still in the 30-day window for what they call "Hassle Free Returns", but also saw there was a minimum 10% restocking fee for returning clubs used. OK but also weird as they sent me the club used in the first place. I printed out the return label, which they take $7.99 off your refund for, and sent it on its way. A week later I found out that I was only getting refunded 79% of what I paid, including S&H. I gave them a call to see why my refund wasn't what I assumed it would be and the representative told me that the minimum is 10% based on usage. They docked me 15% and they also don't reimburse shipping & handling ($12.99). When I told him, they sent me a used club to begin with he asked if I had reported it. I didn't, as before I was just excited to use it for the upcoming tournament. Throughout the whole conversation the representative was very abrasive and basically told me I was *&$% out of luck. Long story short, I ended up paying $65.98 between shipping and the restocking fee for a USED club. I will never buy another thing from this company.
Save on your golf equipment needs with free shipping and guaranteed lowest prices. We stock the largest selection of new and closeout golf clubs, apparel & more at GolfDiscount.com - online since 1995 - Why pay more for golf equipment?
GolfDiscount.com was founded in 1995 with the goal of becoming the premier destination for online Golf Clubs. Our unwavering focus on superior customer service has allowed us to expand our online offerings to include Golf Accessories, Clothing and so much more!
If you're looking for Golf Equipment online, compare us to other authorized online golf retailers. You"ll find the absolute best prices, service and selection.
Colin,
I am very sorry for your experience shopping with us. I do see that we shipped out a replacement driver the same day you left this review, and it was delivered the following day. I would expect that this would be a resolution for you, so I ask that you please remove your negative review at this time. If you have any other questions or concerns, please give us a call.