• GVGMall

GVGMall

Overview

GVGMall has a rating of 2.24 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. GVGMall ranks 58th among Games sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
2
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How would you rate GVGMall?
Top Positive Review

“Good Service”

jack p.
11/2/16

I really was cautious and skeptical about this and thought it was a fraudulent site. I made small purchases at first and to my surprise it was the opposite. I got the items i purchased and they actually work no problems no issues. I have made many more purchases and have no issues with my purchases. I will keep monitoring their services. Thus far things are running smoothly. I also have purchased many times here without being scammed! I will continue purchasing.

Top Critical Review

“Looks like they are selling pirated software, as the product keys are invalid”

Roald K.
6/5/23

Purchased a software app (Microsoft Visio Professional 2019), and the provided product key is invalid. This means the software cannot be activated, and is likely to have been pirated. I have requested a refund. If it comes through, I will let you know by editing this review. Follow up. A second (also invalid) product key was provided. Again, the product cant be activated as the 2nd key provided is also invalid! Long and Short of it all -> Don't buy from these people. They are a scam!

Reviews (45)

Rating

Timeframe

Other

Thumbnail of user roaldk
1 review
0 helpful votes
June 5th, 2023
Verified purchase

Purchased a software app (Microsoft Visio Professional 2019), and the provided product key is invalid. This means the software cannot be activated, and is likely to have been pirated. I have requested a refund. If it comes through, I will let you know by editing this review.
Follow up. A second (also invalid) product key was provided. Again, the product cant be activated as the 2nd key provided is also invalid! Long and Short of it all -> Don't buy from these people. They are a scam!

Tip for consumers:
Not Impressed to say the least. It was a chance I took as I needed the software urgently, but was only R123, so not too serious if the refund doesn't come through

Products used:
None as I need to purchase it elsewhere

Thumbnail of user billm922
2 reviews
4 helpful votes
March 28th, 2020

They offer microsoft licensing that is invalid. PayPal dispute was denied because they said they delivered a key. Sure they did. An invalid key that would not work.
Clearly cybercriminals. Don't give them any money.

Tip for consumers:
do not purchase

Products used:
Tried to buy MS Visio 2019. The send a digital license and instructions which microsoft said was invalid. Tried to resolved with both microsoft and seller. Ultimately PayPal dispute was denied because PayPal said seller proved they sent me a key. I GUESS that is true. It was a worthless fraudulent key that did not work but they convinced PayPal.

live and learn

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcusa37
1 review
3 helpful votes
January 7th, 2019

He never delivery the gift cards. Bought 2 gift cards and nothing. Never trust on this website, you will lose money.

Thumbnail of user mattd87
1 review
3 helpful votes
May 15th, 2017

Took over a week to get part of an order that they said was in stock and never received the other amount(s). Even after contacting support they did nothing about it and marked it as delivered. Most of the request was done in very small shipment amounts as well not all at one time like advertised on the site. Be careful with this site guys, they over promise and under deliver.

Thumbnail of user costasr
1 review
1 helpful vote
January 15th, 2018

Ordered in game adena which they state on they site that is "full stock" for naia l2 server. 72 hours later and after many contacts with them they kept saying they had no stock and should wait 8-10 hours.
72 hours later... NOTHING!
Stay away, they sell something they don't have!

Thumbnail of user anthonyz8
1 review
3 helpful votes
February 16th, 2016

So i ordered foxy glasses for bns,(Blade and Soul)
Did not receive my order. They kept claiming they have no stock, nothing in stock.
Literally nothing.
This site is garbo.
Just throw your money@ NCSOFT.
Guess you can't trust the Chinese man for ya virtual goods. - ant.

Thumbnail of user jasonj51
1 review
2 helpful votes
February 13th, 2016

I kept receiving a private spam message in game to come to the site even after telling them to stop. I don't want to buy anything, I just hope they go out of business soon and stop ruining my in-game experience.

Thumbnail of user mehdim15
1 review
4 helpful votes
May 19th, 2015

Got scammed. Ordered once, went well, the second time i made a bigger order, never received my gold and they refused to refund me. Pretty much a scam don't trust this site.

Thumbnail of user rayl79
1 review
4 helpful votes
October 28th, 2016

I bought gold for Riders of Icarus

1000g for 18 CAD

The website will always say full stock, but they said they do not have stock yet and told me to wait a few days.

It's almost been 1 week now and I've finally learned the truth.

1. You will not get your order fulfilled if the price has increased.
2. Your e-mail will be used to give an automatic 5 star rating and order status will say delivered a few hours after your order is processed.
3. They will only deliver your amount of gold IF you are willing to decrease to market price equivalent.

So for example, 18 CAD on October 28,2016 will only get you 800G.
Whereas 1000G will cost you 23.67.

For a mere 5 dollars, they are willing to throw their business out the window.

As options they've given me:
1. Refund
2. Request for market value amount of gold (no split amounts allowed)
3. Wait until price of gold decreases

After telling them that it is false advertisement and almost unethical business making, they have stated that they will have to do an AUTOMATIC refund.

If you read this, please share it. It's very important that these people get shut down for doing the wrong things.

Tip for consumers:
Stay. Away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikel196
5 reviews
12 helpful votes
May 20th, 2015

ANY website that hires users to harass players in variety of games to spam about their website and gold selling is nothing more than a place that steals your money, identity, and account information. Under no circumstances work with these folks.

Thumbnail of user hereso
1 review
9 helpful votes
January 26th, 2016

I lost 340 euros... worst that I thought

Thumbnail of user barryb30
1 review
4 helpful votes
March 10th, 2015

That sums it up they have to be crooked when they block posting on there facebook and you tube pages. I for one would never risk it.

Thumbnail of user vitoc15
1 review
9 helpful votes
August 21st, 2014

Don't buy gold from these scum sellers, if you get caught you can lose your game accounts and all your time and money invested will go to waste, and the chances that you will get scammed are pretty high, if you still do it and get scammed then you have it deserved.
These scammers also have 10+ bots in every map/channel ksing the mobs you need to kill for quests, which makes it a lot longer to finish them and are damn annoying with pms/mails.

Tip for consumers:
Don't be stupid, buy from the legit game cash shops. If you get scammed by them it's your own fault for buying from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user reynoldh
1 review
2 helpful votes
January 1st, 2016

They advertise Adena in game at a different price, 2$= 100mill, Then as you attempt to purchase at their website it shows you are buying 2240mill for 51.32$, Once you confirm and input your email the whole order changes if you do not pay attention, you will order adena for another server and will make you believe you made a mistake. Then they will play the role of saint as the ones who are doing you a huge favor by switching your order back to the server you originally intended to place your order, but this time once you already purchased the order is not 2240-51.32$ its only 1bill. Avoid this provider by all means, there are better ones out there.

Tip for consumers:
AVOID THIS WEBSITE

Thumbnail of user shawns24
1 review
4 helpful votes
April 18th, 2015

I purchased powerlevelling from goldceo.com and was told it would take 40 hours and I'd receive an email when complete.

3 days later no email so I contact them. They let me know they can't complete the levelling and just wasted my time and completely lied and took my money.

DON'T EVER PURCHASE FROM THESE LIARS AND THIEVES.

Thumbnail of user alanl36
1 review
6 helpful votes
November 30th, 2014

These people are total thieves and scammers... all the positive reviews for their BS site are from them (look at the awful english)... do not trust them... not only will they not fullfill their end of the deal youll most likely get banned... if you dont getbanned they will attempt to steal your account so they can scam other people... shady ******* ways from sunday

Thumbnail of user jasonh64
4 reviews
16 helpful votes
May 2nd, 2014

Users "Got W." and "ian b." are spot on. This site is a scam.

It also has a duplicate called "Thepowerlevel.com" which is run by the same people and on the same host. See my review on that site for the details on how these criminals operate.

In short, there are quite a number of inconsistencies and lies throughout their webpages: 'thousands buying, none get banned', 'we never use bots or cheats', 'our site is different than the other (says Thepowerlevel, when comparing to Goldceo, yet you can see their contact info under "Instant Messenger" is exactly the same for both sites)' and they even ask you to send them documents with your real life information (name, address, etc) if you want to use a private transaction method such as Paypal; it's obvious they intend on getting your information one way or another.

These criminal organizations thrive on harassing people constantly (aggressive in-game advertising by constant spam) and scamming people to buy gold from them (for which you'd need to provide your personal info), then in turn they use this information to steal players' game account(s) and/or credit card(s) so they can further fuel this illegal activity. Utterly disgusting.

Thumbnail of user gotw
1 review
15 helpful votes
January 8th, 2014

This company is run by a one guy who called himself Fly when I spoke with him. I looked up his website goldceo.com and found out that he is based off of Tonglingshi Anhuisheng China. They don't have laws against these kind of things over there. Please do not buy from Goldceo or Thepowerlevel. They are run by the same people. They will take your money and leave you hanging.

My Story. I've paid hundred of US dollars for a game item, but was never provided with the item. I chatted with Fly, the person who was helping me at the time through their website. We were exchanging chats pretty rapidly until the final question. I ask him if I would be able to get the item right away after I make the payment. Fly said yes. I made the payment and guess what. He no longer reply to my chat. I lost my money and my time. I very upset.

Thumbnail of user ryanw25
2 reviews
13 helpful votes
June 19th, 2014

Damn scammer, i paid for 100m RS golds, and cellphone is broken cant get call. They dont send golds and refuse to refund, WTF.

Thumbnail of user nancya19
nancy a. – GVGMall Rep

Hi, sad to hear you say that. It really has some problems about our phone, please contact our customer service, our website has been built 8 years, if the scammer, it is impossible to be opened. If you have problem, please contact live chat or send via email in the website, we will deal with them ASAP!

Thumbnail of user maxn8
1 review
2 helpful votes
December 25th, 2015

In game advertising says low and attractive price, yet on the website it's actually two times us expensive. Which actually makes it more expensive the the rest of the dealers.

Thumbnail of user gobling
2 reviews
11 helpful votes
June 19th, 2014

In the trade, they sent golds to wrong person, still refuse to send me? What is the hell, that is your fault, not mine, LOL never see so bad service.

Thumbnail of user ms233
1 review
2 helpful votes
November 26th, 2015

If you looking for thieves to steal your money, this the best site for you.

Thumbnail of user herryc2
1 review
4 helpful votes
August 10th, 2015

FORGET THIS $#*!ING WEBSITE, THEY ARE SCAMMER AND THIEF AND LIAR. LOOK AT THOSE $#*!ER THAT PUT 5 STARS ON THIS REVIEW THEY ALL $#*!ING BOTS. I GOT TIRED OF WAITING THEY ONLY GIVE ME $#*!ING EXCUSE. TOOK MY MONEY, GIVING ME EXCUSE AND TOLD ME TO $#*!ING WAIT 30 + $#*!ING HOURS. MOTHER $#*!ING CHINESE SCAMMER

Thumbnail of user toms181
8 reviews
6 helpful votes
November 4th, 2015

Purchased gold from them, but never received anything. Called credit card company to refund.

Thumbnail of user naturalc1
1 review
7 helpful votes
July 13th, 2014

Their website is broken, it doesn't support + in an email address, so everything gets broken. Try to talk to support, and when I explain that the website is broken. They say its not broken. Then claim they tried to fix it but its not possible to fix...

This is a standard symbol for email addresses, yet they cannot work out how to fix it?

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From the business

GoldCEO was founded in December 2006, as a platform website for selling Game cards, CD-Keys, In-game currencies, In-game items, power leveling, and much more. As of September 1,2013, we already have over 1 million registered members, from more than 100 countries worldwide.

Business History

GoldCEO was founded in December 2006, as a platform website for selling Game cards, CD-Keys, In-game currencies, In-game items, power leveling, and much more. As of September 1,2013, we already have over 1 million registered members, from more than 100 countries worldwide, such as: USA, Canada, Brazil, Venezuela, Egypt, Russia, Turkey, The Middle East, Japan, Korea, Singapore, Malaysia, Thailand, Philippines, Germany, France, Britain, Italy, Poland, Romania, Spain, Netherlands, Denmark, Sweden, Switzerland, the Czech Republic, Cyprus, Finland, Greece and so on.

Company Representative

Thumbnail of user nancya19
nancy a.
Typically does not respond to reviews

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