GoKeyless

Chatting online with Lance was easy. He asked the right questions and we got a quote for exactly what we need. Very knowledgeable. The quote came quickly with additional follow up questions. Very engaged.

We mistakenly bought the wrong lock modification. And we realized it only when it was delivered to us. I was immediately answered in the chat and even called back. Thank you Lance for a great job!

I called late on a Tuesday and got a response quickly. The following morning they helped me resolve the issue. Good support is rare these days. I highly recommend them for your door lock needs!

Bill Bender, Owner
Independent Motors LTD

Needed guidance for what type of mechanical button lever to buy, and Mike W. With online help was great. Thanks Mike

I just placed an order with GoKeyless that was virtually effortless on my part. The rep Mike Walker took care of all the "heavy lifting" for us and completed our quote, answered our questions and placed our order in no time. He even addressed and took care of a previous concern that we had that was not related to the present order. Highly professional and effective. We look forward to doing more business with GoKeyless in the future.

I paid extra money to have gone and 2 doors synced, and didn't reserve that serve. If I still had to call to make gobs work, why did I pay for serve?
Jordan was very patient and helpful.
I think I will like my new locks, bug a little pricy. Paid extra so I won't have to play with the fins.
If thy are so easy to program, can just anyone reprogram them and get into my house?

When I found out my ordered GoKeyless locks were not going to work for my outdoor gates before they arrived, I was able to speak directly to Zach at returns who informed me to just have the delivery driver ship them back. That was very helpful and saved me time and shipping cost as well.

I wouldn't hesitate to purchase from these guys again. They were professional, available and friendly. I know they stand behind the product and customer satisfaction is a priority.

Thanks Zach, Steve and Matt. I appreciate all your follow up! ~ Bob.

Worked with Eric Bell on a very complicated new lock system in a foreign country. He went above and aboard for service including staying late one night to help me get new locks programmed. Cannot say enough good things about their customer service.

- Keith from Colorado

Ron Dillow from GoKeyLess was very helpful in my understanding of the Schlage Lock models. I was lucky enough to re-connect with Ron again, on my second day of research, as he was able to provide answers to the number of questions I had about several similar Schlage locks. He was knowledgeable and was able to give me a strong sense that I was purchasing the right lock for our home.
Without his help, I may have gone in the wrong direction and deal with countless course correcting headaches.
Thank you Ron for your help.
- Mike

James Pickens was a huge help and got my order to me very quickly. I will continue to use GoKeyless!

I had some technical questions regarding the CompX elock which were quickly answered by my CSA Nate Doman. He provided me with two quick quotations and we're on our way to evaluating these to secure some freezers and refrigerators. Website is helpful in explaining right hand/left hand to get the proper lock orientation.

After recently needing to source parts out of the US for shipment to Canada on major construction projects. Not only does GOKEYLESS have almost every product we need, but it has a great sales and service department. A Gentleman named STEPHEN HAYNES more than helped me get my product shipped on time with ease. He was happy to help and supply accurate product information in a friendly yet quick process. Most suppliers i reached out to did not have this level of competence or support.
Since this interaction ive added them as one of main suppliers from the US. thank you to the whole team and Stephen at GO keyless.

Great lock & software, but when windows updated, the software could no longer find the SQL database. After emailed suggestions failed, Matt scheduled a time with me for remoting into my computers & solving the problem. Great support, once I was able to get them on the phone. I do wish the software included a parameter for what date period our access cards are usable, so that I wouldn't need to manually enable & disable them. Some of our users only need access during the summer, for instance, & it would be nice if I could enable the lock to deny access to some cards outside of those dates. As for the customer support though, great service Matt, thanks.

I had excellent communication from with Mike Walker when placing an order. We conversed over email for a day or two, then a few phone calls, and the order was placed. Pretty seamless, and easy.

Myinda the sales rep and customer service agent helped resolve my delayed package that was shipping to Canada and she also saved me money. She called me back personally and was professional and efficient and kind.
Giver her a raise!

For decades, our HOA has had trouble monitoring and securing our clubhouse. Within a couple of conversations with the sales team, we found our PERFECT solution.
THANKS GoKeyless, for your wonderful product, sales and technical support team.
CSG Utah

A few years ago I purchased a lock and box for an outdoor gate. The products are great and still in use but due to weather, I decided to replace the lock with one that is marine-grade. I used the chat service for advice and was helped quickly and guided to an appropriate product for my needs.

Will never use this company again! We ordered one lock and sent us two and charged us for two. I asked how to fix this, and they said they would send me an email with how to send the extra lock back, but they never did this. We are a very busy entity, and the last thing we need on our plate is trying to correct this company's mistake, and then jumping through their hoops to get our money back, go through the hassle of sending the extra lock back. Save yourself the trouble and don't use GoKeyless!

I had an issue in communicating with the PDL3000. Eric walked me thru the process and provided a brief overview along with lots of helpful hints. We will definitely be promoting future products from GoKeyless to our customers. Thanks Eric!

I am a project manager for a 139 unit rental apartments complex. I initially selected GoKeyless based upon their wide selection of name brand locks and the knowledge of the people I dealt with. Their prices were competitive too.
I later discovered that their technical support group was actually more knowledgeable and effective with technical assistance in controller programming and troubleshooting than the tech people from the manufacturer of the controllers they were selling!
With 139 apartments with z-wave locks plus numerous garage doors and storage unit door locks, they saved us tremendous programming time by pre-programming the locks with their compatible controllers and putting the labels on them to match our apartments for our convenience as they became ready. That's service!
They also have repeatedly helped us with programming issues that we could not resolve, they would "dial" right in and correct the problem PLUS teach us how to do it ourselves.
In particular was Drew Rogers, their tech guy who is an expert at the locks and programming issues, he's patient and rock solid on solving the problems and always reachable. For the size of our project, we've had very few DOA units and at that rate, GoKeyless delivered replacements. Go Keyless is lucky to have him. Our experience was great and we'll certainly use them again.
Brad Smith Sr. *******@keyserconstruction.com.

I googled the kind of keypad lock that I wanted and found GoKeyless. When I called, Lance was incredibly knowledgeable and helped my contractor and I make some different (better) decisions. He was patient and easy to work with. The price that my local locksmith quoted me for the exact same lock was more than double the price at GoKeyless. I was so happy with the experience that I bought a keypad entry for my individual apartment door in addition to the three exterior doors to the building.

Arrived at the site looking for a keyless solution for an office in NYC, and after chatting with Donald, him going above and beyond to check for stock at the warehouse, we settled on a Schlage keyless lock with key fobs. Super knowledgable, super friendly, and I'll be reaching out to him when we need to grab more of these.

Thanks again!

I was a bit apprehensive purchasing keyless locks that needed programming. Chad at GoKeyless helped us so much, with the initial section, ordering and tips on installation, that made things simple and straightforward. We initially purchased two locks, then purchased two Gateways for the locks for remote management. Communication was prompt and professional throughout, and any questions I had were answered fully. I cannot say enough about Chas and GoKeyless!