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Going Rugs has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Going Rugs most frequently mention customer service problems. Going Rugs ranks 537th among Home Decor sites.
Purchased an indoor outdoor area rug. In less than 30 days, two threads were coming apart from opposite ends. First they said it was from normal wear and tear. Then they said it was the vacuum cleaner. So what happens after 3 months? I wanted to return for a full refund. They only wanted to credit my account 20%. Disputing this charge with my credit card company & notifying BBB.
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