• Going Knobs

Going Knobs

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Overview

Going Knobs has a rating of 2.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Going Knobs ranks 116th among Hardware Store sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Going Knobs?
Top Positive Review

“Exceeded every expectation”

Carla A.
7/14/22

I placed a sample order from GoingKnobs of all sizes in a pull/cup/handle style that I was planning to order. They were the best price I could find on some Top Knob brand hardware, and they also did not charge sales tax. I received those samples very quickly. I prepared a fairly large order - about 150 separate items which included their regular pricing (already the lowest), a special promo for 15% off, free shipping, and as stated above - no sales tax to my state. For an order that was approximately $1300, the sales tax matters. Their pricing was BY FAR less expensive than any other shop I could find. I placed my order, and it was received in two large boxes within about a week. I was prepared for there to be some miscount because it was a large order of the same items but in every size available. But to my surprise, the order was 100% correct. Between the pricing, the shipping speed, and the 100% accuracy of my order, they exceeded my expectations. I would absolutely order from them again and recommend them highly.

Top Critical Review

“Bad description of product online, and horrible return policy”

Leon L.
8/3/21

Bad description of product online, and horrible return policy. Bought some cabinet knobs, they were not what was pictured, and the return policy is a restocking fee and must pay shipping. Well that makes a product like knobs unreturnable. It would cost me more to send them back than to keep them. Their customer service department was a little help. Too many other good sites, with customer friendly return policies. Let's face it, you can't always tell what the product looks like from a web rendering.

Reviews (6)

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