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goHastings has a rating of 1.45 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about goHastings most frequently mention customer service problems. goHastings ranks 17th among Used Books sites.
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I ordered twice from gohastings, and never had a problem. I don't understand why others have had such bad experiences. I received an e mail confirmation, shipping confirmation, and my orders arrived in perfect condition within one week. Prices could not be beat. Anywhere. Total, I ordered Dallas seasons 5,6 and 7. New. And that is what I received.
It's happened more than once. A used CD or DVD item should not be damaged. There's a difference between a used CD or DVD and a damaged one. I ordered a Blu-Ray steel book. Upon arrival it looked as if someone had stepped on it and crushed the back of it. It did not happen during shipping. They would not refund shipping price. I previously received a used CD from them and the top of the jewel case was completely shattered. Bad company with crappy customer service. They know nothing about good business.
I have been using this company, mostly through their link on the "buy used" section at Amazon.com for two years now and have always been happy with both the merchandise and their customer service. Delivery is quick and the prices are right... highly recommended and one of my favorite companies to deal with online.
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Founded in 1968, Hastings Entertainment Superstore is a multimedia entertainment retailer! Get to know us.
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