• GoGroopie

GoGroopie

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Overview

GoGroopie has a rating of 1.3 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoGroopie most frequently mention customer service, trading standards, and full refund problems. GoGroopie ranks 289th among Daily Deals sites.

  • Service
    33
  • Value
    30
  • Shipping
    30
  • Returns
    25
  • Quality
    26
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
18
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Very bad customer service, no contact telephone and no one replies to emails.
  • With all the negative reviews I cannot see how Trading Standards can allow this Company to continue trading.
How would you rate GoGroopie?
Top Positive Review

“Very Satisfied customer”

John B.
7/2/22

Not sure why there are so many awful reviews here but my experience was excellent. Bought an iPad and leather case which came within 4 days of ordering. The product is great and the service was exceptional. Thank you GoGroopie.

Top Critical Review

“Smartwatch incomplete cannot charge”

Leanne S.
1/4/24

Got my daughter a smartwatch with free earbuds for xmas by Gomoro through this website. Cannot charge it. Cannot connect earbuds to phone. Went to customer service at gogroupie in the end who said it's by usb but how? Wasnt listed like that on website. Even more useless reply. Completely going around in circles and feel like I am repeating myself and getting nowhere. Changing info all the time. Now they say I cant return cos its over the time limit! Its an xmas present! Came in crumpled boxes. Looks like it just got chucked in a bag. And to send back to China? Cost more than item itself anyway! Absolute joke. Wish I could give 0 stars.

Reviews (191)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37) trading standards (13)
Thumbnail of user johnb9181
1 review
0 helpful votes
July 2nd, 2022

Not sure why there are so many awful reviews here but my experience was excellent. Bought an iPad and leather case which came within 4 days of ordering. The product is great and the service was exceptional. Thank you GoGroopie.

Products used:
IPad 2

Service
Value
Shipping
Quality
Thumbnail of user marinaf97
1 review
0 helpful votes
August 12th, 2023

I ordered e rings ages ago no delivery no information at all don't trust this company don't buy anything from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkih199
1 review
0 helpful votes
April 27th, 2022

I read these reviews after I ordered and contacted customer services to enquire about my order.

Order 120 loo rolls for my business.
Not only they update me but my order arrived 3 days!

Will use them again.

Very Happy

Real person

Thumbnail of user lynnd642
1 review
0 helpful votes
January 1st, 2023

Well satisfied with product, delivery and customer services. I wonder is gogroopie a new company and possibly not trusted as such. I have had no issues whatsoever.

Thumbnail of user barbarac875
1 review
1 helpful vote
December 22nd, 2019

I've purchased an afternoon tea voucher and earbuds through go groupie and have had no issues. After reading these reviews I sent an email to check that my order was on the way and received a response the following day confirming that it would be with me in a couple of days. Sure enough, if was delivered safe and sound and I would definitely use this service again. Great value for what I received.

Thumbnail of user michaeld2128
1 review
4 helpful votes
February 27th, 2020

I have had nothing but trouble from this company over various issues where they have taken large amounts of money from my bank, involved a company called a Resolve they are no better, I order on line all the time but will never use this company again, I advise all not to ever use them. They are a con with no form of contact

Thumbnail of user allang105
1 review
0 helpful votes
November 21st, 2020

Cant fault I have just recieved an excellent service goods great I was a bit wary about bad reports but was proven to be good

Thumbnail of user amandag483
1 review
0 helpful votes
June 15th, 2020

Bought a few products from here plants are great some things I'd not looked at measurements just product and we're a bit smaller than I'd imagined but that's my fault not the site overall I've been satisfied with my purchases and continue to use site

Thumbnail of user siank
1 review
1 helpful vote
September 18th, 2013

I bought a voucher for a Tooth Stain Cleaner from Gogroopie.com and was very pleased with the results. I noticed a noticeable difference in the colour of my teeth and it was very cheap to buy. It also arrived very promptly with communication throughout the whole buying process.

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