Goedeker's has a rating of 2.75 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Goedeker's most frequently mention customer service, credit card, and tracking number problems. Goedeker's ranks 9th among Appliance sites.
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Pricing was very competitive. The order process went smooth. Delivery was very reasonable. Would definitely buy from again... Thank You!
I ordered a refrigerator in June which included installation and removal of the old one. I waited patiently for 10 months in order to schedule the delivery, and they hired a company that doesn't do removal or installation. Now I'm having a hell of a time finding a company to it. Had I not waited so long I would have cancelled the order as soon as I found out they messed it up. Don't use these people. They're incompetent.
My oven was damaged during shipment and was not accepted. Goedeker was very responsive and refunded my money in a flash.
The delivery personnel were polite and understanding.
The dishwasher that was in the same order was fine and accepted.
I would recommend Goedeker to anyone and will shop there again in the future.
Good price and good washer. Took about 3-4 weeks to get it but I'm happy with the price and free shipping and no tax.
We love Goedekers. Service is fast, delivery is wonderful, courteous. Delivered to curb, driver was awesome, No tax, even though we had to pay a small shipping charge, it was worth it. Thanks Goedekers, see you again.
I purchased kitchen appliances from Goedeker's and feel the prices were excellent on well-rated products. Free tax & shipping, too. My only caution is that it took 6 weeks for us to get our appliances. Not a big deal for us, as we're starting our reno next month, but if you need them quickly, this may not be the best option.
They have all kind of furniture and appliance for a home. It was easy to navigate through the site to shop. I ordered a classic table for my game room.
Very impressed with quality of the bed, but it came all beat up and scratched. Im. Hoping it happened during shipping, but overall great quality and pretty easy to assemble.
Beat the local price on the same product by $300! Very happy with our purchase and Great white glove delivery experience.
Took about almost a month to arrive but it was $600 cheaper than home depot or lowes. It did arrive damaged, back end was crushed badly. Not visable from the front and did not damage any internals.
Price and quality of item I purchased was good, but delivery took 2 weeks and whenever I called to check on status I was not given accurate information. Goedekers can improve on that.
Delivery people were good. Delivery from manufacturer to Godekers and then to me was too long. Maybe it can be set up where manufacture sends it straight to he customer. I know that Northern Tool does that with Interol Rand.
Washer came in excellent shape, packaging had very little damage shipper took time to help unpack and examine washer transaction was smooth and washer is great
Love this but wish it was sturdier, its a bit wobbly once loaded and I fear it wont last me as long as I hope but otherwise I love it.
Delivery was difficult as we were moving into new home. One delivery was prior to ownership... one was left at curb & neighbors brought in & the final delivery was unboxed grudgingly (packing materials left for us to dismantle & dispose of).
The price was lower than anywhere I looked. The protection plan is very good and again, the lowest price anywhere.
Had good experience shopping there. Customer service was okay. Delivery arrived on time and in good condition.
I called and tried to place an order over the phone; asked for haulaway of old fridge and was told that it was not available for my zip code, so I didn't complete the order. I then tried to place the order online including haulaway and placed the order with no problems, including financing options. I called them back and was told that if it went through then it should be ok, maybe the person I talked to first had a typo in his info. I didn't wait at all either time I called, got a person right away. Reading the reviews here it looks like the complaints really dropped late this summer, so I am hopeful their issues were corrected. I wasn't given a firm ship date but that doesn't surprise me -- I've been to all of the big-box stores and a few small local vendors and no one can give a firm date for refrigerators due to Covid 19, quarantines, closed plants, etc etc etc. If we have to wait, at least I got a much better price -- almost $300 less than anyone else!
The ordering was fast and W/D arrived on time, BUT we had it hooked up and started a short cycle and it made the worst noise you can imagine, it sounded like something broken in the motor or pump and the installer and us all jumped up to shut it off. I called in a repair ticket to the number on the product papers and they were to call me today, which they did not. I will call tomorrow or Monday as we need this fixed asap.
Love the items we purchased but both arrived damaged. Goedeker's was great in sending new items but communicating with multiple people made the whole process confusing. It took some calls but everything got shipped back that needed to, new items were sent and all is well. We've had the items for about a month now and are very pleased with the quality of our furniture. It's beautiful and worth the wait.
The chair came well packaged and looks beautiful in the room. The delivery people were very nice. The delivery did not arrive as scheduled. The truck driver called and said they were 3 hours early! I had to leave my husbands hospital room and come home to receive the chair. Dont give customers a window of time, then expect them to be there at an unscheduled time!
Good experience. Shipping was a bit slow and cumbersome with follow up phone calls on our end. The shipping tracking email was not helpful or functional. Improvement needed in this area.
Great price, Excellent communications, too bad the item was damaged during shipment. Replacement part on its way. I like the service so far.
Good product with clean delivery although an hour later then given by transportation company. Packaged very well for safe product.
Extremely delighted with my purchase and the timely delivery. I must say my first experience was pleasant. Thank you!
Product just as described, happy with quality, delivered with no damage, fits in my kitchen, very pleased. Thank you
Goedeker's Appliances and Furnishings is one of the largest independent retailers of home appliances, furnishings, mattresses, and plumbing supplies online today. Browse our huge selection of name brand products from GE, Samsung, Whirlpool, Bosch and m...