• GNC

GNC

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

GNC has a rating of 2.06 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GNC most frequently mention customer service, order online, and next day problems. GNC ranks 558th among Vitamins & Supplements sites.

  • Service
    40
  • Value
    40
  • Shipping
    35
  • Returns
    26
  • Quality
    33
Positive reviews (last 12 months): 4.5%
Positive
1
Neutral
0
Negative
21
9
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Never got my package, tried to get help from customer service but ended up getting denied.
How would you rate GNC?
Top Positive Review

“Biohard, and the buldge of the GNC manager”

justin l.
8/16/22

So I recently visited Waterville GNC, their manager, Alonso miss you. Has probably the most voluptuous under luggage I have ever seen. His weight pills couldn't kill the amount girth protruding from his American eagle undies. When i walk in to him wearing grey sweatpants, it's almost like he's implanted a child inside me. I sincerely recommend visiting this establishment in order to fulfill your destiny whos and body wise, as well as in terms of having a baby with this man. - courteau

Top Critical Review

“Expiry date products”

Suraj s.
1/13/24

GNC295094 Your agent hung up the call on my face. The product that I received is only have 1 month of expiry date. I trusted this brand as it is 85 years old but by using clearance sale as a name and selling old and $#*!ty products is worst thing you can do. I am using it and it only have 15-16 days expiry. Do you recommend me using it after the expiry? What would've happened if I didn't notice that. I am going to post it every where how your customer support team is and how you are doing frauds under the name of clearance sale and using John Ibrahim pictures and doing shady things. Posting the reviews on Insta twitter and Google so that all the other customers are aware while shopping

Reviews (102)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (30)
Thumbnail of user sunshyn0907
1 review
0 helpful votes
May 6th, 2023

I called to ask for an item check and the consultant Ezra advised they didn't have what I needed. I asked him if he was sure and how did he look up the item. He told me that he went to look on the shelf. I told him that my mom was on her way in just to be sure. My mom found the item we were searching for and Ezra was just confused. Please learn your products

Value
Shipping
Quality
Thumbnail of user frankiem134
1 review
0 helpful votes
March 23rd, 2023

Ready to give a 1 star. Placed an order over a week ago. Still havn't received. Checked on my account- for status of order and it says "Estimated Delivery Date: Not Currently Available" Shows order hasn't even shipped yet. Ready to dispute my credit card. Don't order online.

Service
Value
Shipping
Thumbnail of user heatherj534
1 review
0 helpful votes
June 6th, 2022

You earn points for rewards like 5 dollars toward purchases but you can never use them when you contact support they send you a link to your cart they take the rewards off the total and it never works. When you go to check out it crashes It's a rip-off. GET RID OF THE POINTS IF YOU'RE NOT GOING TO HONOR THEM.

Products are good but I am really frustrated with the rewards and never being able to use them.

Thumbnail of user leahp18
4 reviews
22 helpful votes
November 4th, 2016

I don't like how they make it obvious that if you only buy one protein bar it hurts their commission/employee rating. Thats not my problem. If I want one protein bar for a snack and I have college debt to worry about then I want one freaking bar and I should not be hounded to buy everything.

Thumbnail of user athenad1
Athena D.
20 reviews
39 helpful votes
September 13th, 2016

This store is too god damn expensive!

Thumbnail of user blanej
5 reviews
5 helpful votes
February 6th, 2015

GNCs are always over-priced. I'd shop around online first.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Lower Prices Throughout The Store + Free Cash Back Rewards! #ONEnewGNC GNC

How do I know I can trust these reviews about GNC?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GNC?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business