• GMX

GMX

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Overview

GMX has a rating of 1.72 stars from 200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GMX most frequently mention email account, customer service, and irregular activity problems. GMX ranks 82nd among Email sites.

  • Service
    27
  • Value
    22
  • Shipping
    8
  • Returns
    8
  • Quality
    21
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • When I try to recover my password it says "The email address you entered doesn't exist, please check your entry."
  • My email account was blocked by GMX for no apparent reason 6 hours ago.
How would you rate GMX?
Top Positive Review

“GMX email”

patty v.
7/21/21

I have used this email account for years and have never had any problems I like the ‘save' option while writing an email Prevents losing what you wrote before hitting send Puts it safely into the draft folder If you somehow accidentally delete it

Top Critical Review

“GMX!”

Dr.RedAnt A.
1/1/24

GMX has a log-out policy for a very short time. User need to log in every 15 minutes, even when they are connected to the service. This feature makes this email very annoying after a while. Nobody wants to log in to an email numerous times a day. AVOID GMX, that's my advice.

Reviews (200)

Rating

Timeframe

Other

Reviews that mention popular keywords

email address (15) email account (25) security department (13)
Thumbnail of user sergioa52
1 review
1 helpful vote
February 22nd, 2020

I personally think GMX is among the top free email services out there. It offers good service and features.

Furthermore, is very reliable.

Thumbnail of user richards1326
1 review
4 helpful votes
June 13th, 2019

I write this note to contradict the almost unanimously negative comments.
I have used GMX for at least TEN years and have never found any problem with it.
Just because some dimwit manages to shut them down for a day or so is NO REASON to badmouth them for protecting your privacy!
Give me and them a break and go crawl into you hole and be quiet.

Yea! GMX.

Thumbnail of user epameinondasd
1 review
3 helpful votes
February 26th, 2019

It's simple, no messed up interface, no clutter and fast. It has full support for IMAP and SMTP, so I have connected it to Thunderbird on my PC and to the IMAP client of my mobile phone. Also gives the ability of e-mail aliases, so I can use 3 addresses (or more I suppose) from one user name and mailbox.

Thumbnail of user petes66
1 review
12 helpful votes
July 12th, 2017

Dont believe the bad reviews here. They are a really Great email service. I have been with them for 4 years and never had a problem. I hardly get any spam that you get with gmail and I can archive emails for years. The best alternative to the big companies!

Thumbnail of user annetted20
4 reviews
8 helpful votes
July 22nd, 2016

I find it surprising that so many people have problems with GMX. For some reason my regular email client suddenly refused to accept email from a friend I've been talking to for over 20 years. He has had GMX for years and suggested I try that. I've been using it for several months and I have absolutely no problems with it, no Spam, nothing. Attachments come and go fine. I usually just use it for him and my regular email client for everyone else but occasionally use GMX for others and they've never reported a problem either.

Thumbnail of user gayleh7
1 review
1 helpful vote
March 2nd, 2016

I found GMX searching Google, looking for reviews on email providers. I have gmail for google play, hate yahoo, have outlook but don't use it ( I don't get all my emails). GMX is totally the great! It has easy tools. You don't need Steve Jobs or computer geek to help you. No Spam! No missed mail! You may like it too!

Thumbnail of user raoc
1 review
5 helpful votes
July 1st, 2015

I am using gmx from more than 10 years and I do not have any issues at all. Although I had recommended to my friends and they had issues and also have been blocked. Might be they must be having a cap on its membership drive.
Otherwise I only use GMX for all my communications, including all of my family members.

Thumbnail of user ronnier17
1 review
1 helpful vote
November 27th, 2016

I think GMX is great no problems at all. Better than the spyware that is Gmail and Outlook.

Thumbnail of user robbys
1 review
5 helpful votes
August 15th, 2015

One thing you might notice when reading all of the negative reviews is that the negative reviewers have only one or two reviews compared to the positives which have 100's. Enough said.

This service I have been using now for a few months using POP mail with mozilla thunderbird and it is fantastic. I write e-mails and they send. I receive emails and get a notification in my system tray. I love this company and I love this email. GMX 4 LIFE!

Ps: I've never had my email hacked by china. (gmail)

Thumbnail of user maisg1
1 review
3 helpful votes
July 30th, 2016

I'm new to GMX and so far, so good. I chose it as it was recommended by a reputable reviewer on the net as a simple, no-frills service, coming in 4th after gmail, yahoo, fire fox. This is just what I wanted for a secondary address to be used for specific purposes. I'm surprised by the number of negative reviews. The good thing is that it is free and you can opt out at any time if not completely satisfied.

Thumbnail of user salya
2 reviews
8 helpful votes
January 9th, 2014

Great email provider. I and my friends are using it now!

Thumbnail of user windyp
1 review
1 helpful vote
September 10th, 2016

I have a bunch of accounts there, since I game and want different accounts for different games or sometimes several accounts on the same game. Also it helps me be anonymous on the web since it's harder to track you when you spray yourself all over the web using different email accounts. I use Tbird to roll them all up and GMX works great with Tbird. And I use GMX with the web too. Very nice clean interface. And unlike Google, they support multiple accounts very nicely via web or clients like Tbird.

They have drive services too, but I've not used those much. But some. They work fine.

Give 'em a try. "Disclaimer: I am not affiliated with GMX in any way. Just a happy user."

Service
Value
Thumbnail of user miliaz
2 reviews
5 helpful votes
September 20th, 2016

I'm sorry that other people have had trouble with GMX, but it has been the easiest email service I've ever used (and I've used a bunch). The few times I had questions and emailed support, I received a response within 24 hours (or usually less). Their help always solved the problems. I just love everything about it and, believe me, I am usually one of the people who has to say that whatever product everyone else loves has been nothing but a headache for me. I hope the people who have troubles with it give it another chance!

Thumbnail of user wayneb69
1 review
1 helpful vote
October 8th, 2016

I love them. No problems, my problems were with Gmail, Yahoo and Outlook Express.
People, family ask me who they are and I can't really say because I don't know what GMX
Stand for. But my service from them has been 100%. I'm so glad that I changed. Surprised
To see that they don't have a higher rating, they need to be on the top with the "big boys."

Thumbnail of user gordonw24
1 review
3 helpful votes
January 15th, 2016

GMX is a synonym for safe and serious communication. So, is for serious users and not for idiots. Otherwise, everyone has the possibility of choice and I would advise all who criticize: I advise you to continue to use Gmail and similar service providers...

Thumbnail of user catalinp1
10 reviews
7 helpful votes
April 2nd, 2016

I am happy with GMX, i see ppl complaining for spam email, i do not have this issue.

Service
Quality
Thumbnail of user sexyh
1 review
11 helpful votes
May 28th, 2014

I have no idea what in the f*** the other $#*! here are complaining about. This is fine service. You can get up to 8 email aliases with one account. It's great for setting up a discrete account.
I would guess the complainers screwed things up through their own incompetence and bungling.

Thumbnail of user tomasm44
1 review
6 helpful votes
September 8th, 2015

I have had GMX account for almost two years. It is unremarkable in every way - It works just as it should. I have no complaints or negative commnets to make. So many bad reviews, but for me it is a gem of a service. I use it with andriod, with thunderbird and I log in direct. All works just as it should do and always has done. I log in from all over the world, no trouble.

Thumbnail of user petew26
4 reviews
23 helpful votes
December 13th, 2016

Love that I have an easy email address and no issues whatsoever in 5 years

Thumbnail of user michaelw27
9 reviews
17 helpful votes
June 7th, 2012

This Email service a great and you service that is better then yahoo mail or gmail overall. I love this gmx.com and if they had a website hosting service i would use it to

Thumbnail of user georgej54
1 review
0 helpful votes
January 18th, 2021

I am santisfied with GMX. Quite convenient.

Thumbnail of user ef1
2 reviews
7 helpful votes
February 9th, 2010

I personally really enjoy my gmx account. No annoying sponsored links knowing someone "read my mail!" it takes a little getting used to, but it has a great mail organizer that lets you read all your mail in one place, yet keeps it filed by address.

Thumbnail of user johnb92
4 reviews
18 helpful votes
September 27th, 2011

Great email provider. I use it every day

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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