• GMX

GMX

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Overview

GMX has a rating of 1.72 stars from 200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GMX most frequently mention email account, customer service, and irregular activity problems. GMX ranks 77th among Email sites.

  • Service
    27
  • Value
    22
  • Shipping
    8
  • Returns
    8
  • Quality
    21
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • When I try to recover my password it says "The email address you entered doesn't exist, please check your entry."
  • My email account was blocked by GMX for no apparent reason 6 hours ago.
How would you rate GMX?
Top Positive Review

“GMX email”

patty v.
7/21/21

I have used this email account for years and have never had any problems I like the ‘save' option while writing an email Prevents losing what you wrote before hitting send Puts it safely into the draft folder If you somehow accidentally delete it

Top Critical Review

“GMX!”

Dr.RedAnt A.
1/1/24

GMX has a log-out policy for a very short time. User need to log in every 15 minutes, even when they are connected to the service. This feature makes this email very annoying after a while. Nobody wants to log in to an email numerous times a day. AVOID GMX, that's my advice.

Reviews (200)

Rating

Timeframe

Other

Reviews that mention popular keywords

email address (15) email account (25) security department (13)
Thumbnail of user pattyv60
1 review
1 helpful vote
July 21st, 2021

I have used this email account for years and have never had any problems
I like the ‘save' option while writing an email
Prevents losing what you wrote before hitting send
Puts it safely into the draft folder
If you somehow accidentally delete it

Thumbnail of user michaelc509
1 review
7 helpful votes
March 26th, 2018

I love GMX mail, however they have a stupid quirk about logging you out after a few minutes for so called "security" reasons. After logging back in, you're greeted with an obnoxious message that basically says,"you didn't log out properly". I've never had this with any other e-mail and I think it's ridiculous and unnecessary. Once I was logged out just as I was selecting my contacts.

Thumbnail of user ragnarl4
1 review
0 helpful votes
February 10th, 2021

I've used this email service for about a year now. I used to use YAHOO but hated their politics so I stopped wanting to give them money. I signed up for an account (made sure my password was very secure) and configured Outlook to pull/push my emails from GMX.com.

If you are not sure if your password is crackable go here and type it in. It will tell you how long a crack program would take to crack it.

https://random-ize.com/how-long-to-hack-pass/

I've never had a problem with it since. It just works, and it's free. If you used O365 you see no ads either!

Value
Quality
Thumbnail of user tonyv72
2 reviews
15 helpful votes
June 21st, 2019

I've started using GMX as my primary email service. I'm a basic user, so I don't need all the special bells-n-whistles of premium service... I just want a simple email service that won't switch my personal account settings without my consent.

Thumbnail of user clarkkentk
151 reviews
2,516 helpful votes
August 28th, 2016

I enjoyed the breath of fresh air that is GMX mail service. It is a nice break from the other mainstream providers

Thumbnail of user sieglindeo
1 review
5 helpful votes
March 3rd, 2014

At march 1 i got a sms from tel. ************** it is writing that... congratutions, your mobile number has won you the sum of 950,000.00 in our freelottopromo ref-FLP14, to claim *******@GMX.COM with your full names and no. This is a scam! Because my husband got the same message on the same day. I think i have to meet a loyer. So please be careful.

Thumbnail of user thomasi10
1 review
2 helpful votes
August 26th, 2016

gmx.com provides a very simple, easy to use free email program. However if you need customer svc you have email them and it takes several emails before they understand thee nature of your question or issue. But over all I would recommend this program, just take time to figure out all the features.

Thumbnail of user hillm1
2 reviews
8 helpful votes
November 14th, 2013

I use gmx.com has been two years. It gave my life a lot of convenience, it will prompt arrival of my e-mail

Thumbnail of user ianm11
140 reviews
749 helpful votes
June 23rd, 2011

I have been testing GMX e-mail over time, and have found it to be a positive experience. The e-mail supports SSL and for added protection, I recommend the Firefox extension HTTPS Everywhere.

GMX has 2GB free storage that works in a similar way to Dropbox. In addition to this, GMX has a built in antivirus scanner that will go through all your emails to make sure you're not harmed from malicious scripts. I am however giving this website three stars because after looking at their Facebook page, their was many complaints. For example, complaints of people losing accounts, or not being able to access them. But from my personal experience - it was positive.

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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