• Gmail

Gmail

Overview

Gmail has a rating of 4.19 stars from 486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    76
  • Value
    69
  • Shipping
    48
  • Returns
    40
  • Quality
    64

This company does not typically respond to reviews

Positive reviews (last 12 months): 57.4%
Positive
27
Neutral
3
Negative
17
24
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What reviewers want you to know

Positive highlights

  • I like gmail better then any other email service i have ever used.

Critical highlights

No critical highlights yet

How would you rate Gmail?
Top Positive Review

“I am so grateful for your help”

Sam E.
3/29/24

As soon as I called I felt better because they sincerely cared and are willing to help me. I feel confident that something positive will come out of this

Top Critical Review

“Theft”

Julie W.
1/21/24

I am not familiar with your company in the slightest. I don't know how you gained access to my account but I do know that how you are using your business against my account is illegal. You are chopping up texts on various apps replacing them with words and sentences to deceive, manipulate and distort truths in order to gain access to my private bank accounts. Someone has been Impersonating me stealing my identity and money. I plan to sue your company for these acts. I want your app or apps removed from my account immediately!

Reviews (486)

Rating

Timeframe

Other

Reviews that mention popular keywords

email service (22)
Thumbnail of user brianr2314
1 review
0 helpful votes
November 16th, 2023

Took couple extra emails and using them gift cards took a little extra finagling at store.would be easier to have the card

Tip for consumers:
No thanks

Products used:
Groceries

Thumbnail of user shirleydaniels474
1 review
0 helpful votes
August 10th, 2023

I purchase Maytag Washer Maxima MCT for the first 4yrs work good before the 5th year been having none stop problem. It's say 10 yr warranty only on what I will say minor not major thing happen you are responsible to get them to come out or you hire someone. Still out of money for something that should work at least seem like 8 to 10 years. Maytag use to be a good product don't know what happen. I purchase in 2021 this should not be. This is bad have read so many reviews.

Thumbnail of user ronaldb1702
1 review
0 helpful votes
November 8th, 2023

I have been with NETSPEND for 4 years loyally. This is the first time I have read the reviews only after experiencing a serious problem. My problem began with a purchase from an Indian run Marathon convenience store after purchasing gas for my car at the pump. I attempted to use my account the following day only to find that the account was shutdown due to someone through a Windows program was trying to access my account. When the account was opened and my username and password were reset I was greeted with a Fraudulent purchase to DOORDASH in Sanfransisco. Having that corrected thru doordash I carried on with my day, no problems. However, on the following day my account was closed once again only to find out it was wiped completely out right down to the over protection " wich you're not actually protected, they charge an outrageous fee for every purchase " and took no steps to prevent this from happening. NETSPEND had every opportunity to prevent this and did absolutely NOTHING! So now I'm waiting while they " investigate " the matter wich could take at least 10 days before the money is back in my account. By the way, NETSPEND is ran by Indian people " nothing against them, I know way more good ones than bad and I'm in no way racist or pregadice " wich the bad ones are smart and know how to fraud innocent, hard working people. As I'm writing this review I'm being told what a great job I'm going

Thumbnail of user scottr755
40 reviews
51 helpful votes
January 11th, 2020

I hate everything about Google but they have a solid email platform unfortunately, but they use it to collect everything they can about you and that's not acceptable to me! Gmail is easy to use and integrates better then any other webmail service and their app is good. You are sacrificing any right to privacy no matter what they claim though. I switched to privatemail.

Service
Value
Quality
Thumbnail of user tonyf64
31 reviews
79 helpful votes
May 11th, 2018

Google is generally my #1 preferred search engine & I have always loved my EMail account until I found out that they track everything I do & if I did not have so many important things tied into my gmail accounts I would delete them & use my own domain for email. Sadly GMail is tied in to so many things now days like most phones, youtube, and a lot more so if you do not have a gmail account your pretty much screwed. Never had a problem with my email, and even now Google is still my #1 choice for searches & other features like translate, images, email, and so on. I don't hate them, I just do not agree with their tracking people. Just seams a bit shady.

Thumbnail of user harryh43
103 reviews
327 helpful votes
April 30th, 2018

It's great that gmail integrates with my cell phone and all that, but really as an email interface it's kind of bulky. Folder and msg-contact handling interface is much more intuitive in Yahoo. I keep my gmail account only because I get one with my phone.

Thumbnail of user emilyb241
76 reviews
124 helpful votes
August 8th, 2018

I wish there was an automatic organizer on it with more tabs because my spam and important emails collide and its hard to find things I need, but in general Gmail is pretty good.

Thumbnail of user jimmyj60
2 reviews
3 helpful votes
July 2nd, 2018

I can't imagine using any other emailing service. Lately, however, I've been concerned about Google's use of customer data for purposes outside the knowledge of the user. Ads & Data Mining are just but the few of many concerns.

Thumbnail of user adrienc8
3 reviews
10 helpful votes
May 1st, 2018

I like Gmail because I feel safe, but I had a problem with sent emails. I mean I'm sending emails but it doesn't send. I don't know what to do...

Thumbnail of user marialc
2 reviews
11 helpful votes
October 12th, 2014

Write your review to help others learn about this online businessGmail is the best webmail client out there. Finally, my inbox is organized thanks to threaded messages. The search is quick and works well (figures) and I'm able to track conversations much more easily than I ever have been able to before. Highly recommended!

Service
Quality
Thumbnail of user luisr20
5 reviews
6 helpful votes
September 20th, 2014

The mail which has been used by the most of the people in the world. The reason is simple, compatible, user friendly like this we can say so many. S this can be used by even the illiterates especially for the illiterates who are doing business and are in a high position in the society are all also having the gmail mail Id's this itself shows us the compatible, userfriendliness of gmail.

Thumbnail of user hemendrav
2 reviews
38 helpful votes
June 28th, 2015

GREAT TIPS PROVIDE

Thumbnail of user jessicat28
11 reviews
20 helpful votes
December 29th, 2014

Gmail.com is ok, but I am more of an outlook.com kind of girl

Thumbnail of user leoc16
5 reviews
9 helpful votes
October 28th, 2014

Not a fan of the way they organize email automatically into different categories.

Thumbnail of user sandrad8
2 reviews
4 helpful votes
November 14th, 2011

I love the lack of spam but it begs you to ask if perhaps Google, known for spying, is actually allowing spammers through to some people? I find a lot of the functions difficult on gmail and do not understand why all my emails get stored in two places? I also have a folder that "self-duplicated" It is NOT as user friendly as yahoo was but spam is amazingly low!

Thumbnail of user sandyl19
29 reviews
46 helpful votes
April 17th, 2013

I switched to the new look. Not impressed. Just another look. Not really any WOW factor to it.

However, the new look does not work with the older version of IE on our computers at work. Administrative locks prevent us from updating IE to a new version. Had to switch back to the old look. If you force this transition to the new look, I will not be able to use Gmail at work and that creates problems for me and those who need to contact me in emergencies since I am not allowed to use my cell phone.

Please re-think this. I need to continue using Gmail with the older version of Explorer on my computer at work.

Thumbnail of user anitap3
23 reviews
37 helpful votes
April 17th, 2013

I like the the new look overall - except the lack of text on the buttons. We should not have to hover the mouse over the new button icons to see what their function is - text is much more preferable. At least the option to retain this should be added.

Thumbnail of user josha17
26 reviews
80 helpful votes
December 10th, 2013

I am not a big fan of the new gmail system liked the old version much better. Anymore I just use outlook.com email system, which is pretty solid!

Thumbnail of user jillv
3 reviews
3 helpful votes
February 21st, 2013

No calendar in offline, too many spam in inbox. But quite good mail interface

Thumbnail of user leog12
24 reviews
81 helpful votes
April 17th, 2013

The new look is more difficult to use and see, and the use of icons in place of words is confusing. It looks like you are concentrating more on cool graphics than functionality these days. I wish I could un-upgrade at this point, but it looks like I'm being forced into this so too bad.

It is also much slower. Is there more Java or something? I don't understand how it all works, but i can tell you that Google has lost the clean simplicity that made Gmail such a great find in the beginning. Please don't go too corporate on us... some of us have been here since the beginning and don't want to start disliking Google the way I now dislike Apple.

And now I have to be within a message to apply a label to it? It was very useful before to be able to 'check-mark' several messages and apply a label to multiple messages at the same time. That functionality is gone.

Thumbnail of user amandaj7
3 reviews
16 helpful votes
March 9th, 2012

I dislike google docs extremely as well as when you DL an attachment it automatically makes it a read only file. My other e-mail program does not do this and it makes editing files so much easier from my e-mail. Google docs for the lose.

Thumbnail of user ajr2
2 reviews
1 helpful vote
November 9th, 2012

Very good website, but its kind of complicated if your not familiar with emailed.

Thumbnail of user jonnyg1
3 reviews
3 helpful votes
November 9th, 2011

Gmail has become the necessary evil. They have made some improvements, but I think they have a long way to go to be truly user-friendly.

166 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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Google B.
Typically does not respond to reviews

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