• Gmail

Gmail

Overview

Gmail has a rating of 4.25 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    72
  • Value
    66
  • Shipping
    45
  • Returns
    38
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 57.1%
Positive
28
Neutral
3
Negative
18
22
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What reviewers want you to know

Positive highlights

  • I like gmail better then any other email service i have ever used.

Critical highlights

No critical highlights yet

How would you rate Gmail?
Top Positive Review

“Love it”

Ruben A.
1/15/24

Disc Jockey since 1982 I love music it soothes the soul I do only digital now since 2013 from mash ups yes.

Top Critical Review

“Theft”

Julie W.
1/21/24

I am not familiar with your company in the slightest. I don't know how you gained access to my account but I do know that how you are using your business against my account is illegal. You are chopping up texts on various apps replacing them with words and sentences to deceive, manipulate and distort truths in order to gain access to my private bank accounts. Someone has been Impersonating me stealing my identity and money. I plan to sue your company for these acts. I want your app or apps removed from my account immediately!

Reviews (482)

Rating

Timeframe

Other

Reviews that mention popular keywords

email service (22)
Thumbnail of user agroue37
1 review
0 helpful votes
July 26th, 2023

I love how you can choose scents you are familiar with and explore new scents! I love the easy carry case. It makes it easy to place in small purses.

Thumbnail of user mikeb1676
23 reviews
39 helpful votes
October 16th, 2020

So many good email possibilities that actually protect your privacy and this is not one of them.
But Google doesn't care about this. After a year of being away I don't miss it at all.

Thumbnail of user jennaj18
36 reviews
142 helpful votes
September 1st, 2019

Can't check my work email today because I get 400 errors when trying to sign up and search something. Oh well.

Thumbnail of user shelleyk9
1 review
1 helpful vote
April 29th, 2017

It disgusts me to see the programs about Ginormous foods when you say you are an advocare for no kid hungry!

Thumbnail of user josephb150
16 reviews
51 helpful votes
December 12th, 2018

Google forced the new Gmail on me. It will not finish loading. It starts loading and then freezes. Other people are having the same problem. Google will not let me use the old Gmail. Google has made using Gmail a negative experience. I am closing my Gmail accounts and switching to another email provider.

Thumbnail of user brandond38
5 reviews
9 helpful votes
August 29th, 2016

People email me in person at times and I NEVER receive them.

Thumbnail of user lynl21
1 review
0 helpful votes
June 8th, 2017

I ordered a T-shirt about three months ago I finally received it it was the wrong T-shirt I called they said that they would have somebody call me about it and nobody has called or text me about the T-shirt so if someone can text me at appreciate it.

Thumbnail of user trisa
6 reviews
10 helpful votes
September 4th, 2012

The good:
Good spam filtering
Good threaded comments
Chat is good (when it works)

The bad:
Bad navigation that seems to get worse with each so-called 'upgrade'
Changes for no reason other than to... change.
Bad contrast with newest update with no viable alternatives in the Themes section.

Gmail really has some good perks, but I'm not the only one they ticked off with the latest changes which appear to have been made just because. Some browsers can't use it now, complaints all over, and we're told "tough." They changed the icon-only format of the buttons after so many people complained about not having a text option.

I still use it right now but I'm on the active lookout for a different option that can handle all my various email addresses (like the old Eudora could). The Gmail overseers do not listen to their users much anymore. Have a problem? Well, that's your problem.

Thumbnail of user chriso1
654 reviews
3,550 helpful votes
August 8th, 2010

I recently moved from an ATT Yahoo account to Gmail. My main reason for doing so was that Yahoo had got so s l o w in recent months that I was fed up with it. I am running slow equipment by modern laptop standards, but still netbook-speed, and I am pretty fed up with online apps and sites which have no need of speed being over-enhanced when a simple UI would do just as well. Or I could just be getting old and grumpy, who knows. Yahoo doesn't even have a flashy interface, but it was still way too slow.

Gmail is a lot faster, no doubt about that. And that's the only good thing I can think of to say about it. I have to agree with the adverse comments of most other reviewers, much as I'd like to be more positive.

I've had to switch to the plain interface, rather than the default one, not so much because the default one was too slow but I just couldn't be bothered to work out what I was supposed to do with it.

I do miss having folders and don't agree with Google that the labeling system is better. Actually I don't like being told that something is better and I should get used to it; I prefer to make my own call on that.

Threaded conversations are potentially useful, I'll give it that, but still confusing to newcomers. I'd like to have the option to keep them or just turn them off.

Perhaps, I just don't do enough email to really get the best out of Gmail - I do get the impression that it's designed for business people with humungous volumes of mail largely grouped in lengthy back-and-forth conversations, and I'm not one of those (thankfully).

On the whole it's a disappointing experience, because I expected it to be a level above Yahoo's offering. I'll stay with it, because it's speedy and I'm using a 1.2Ghz notebook right now. It matters. But if Yahoo stops messing around with enhancements and offers an equally fast UI, I'll be tempted to go back, for sure.

Thumbnail of user mrx
3 reviews
9 helpful votes
May 26th, 2011

I use Gmail service as my work mail account. The threads systematization is good for work mails only I consider. I tried to use this mail service as my personal box, but I failed in that, threads of personal e-mails got me really nerves.

Thumbnail of user toulief
3 reviews
6 helpful votes
April 16th, 2012

As an email service it's great. The webmail is not something I like or use. Instead I link the account to my mail client. Easier, faster.

166 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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Company Representative

Thumbnail of user googleb
Google B.
Typically does not respond to reviews

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