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GlydeReviews 922

3.3
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Glyde Reviews Summary

Glyde has a rating of 3.3 stars from 922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glyde most frequently mention great experience, video games and shipping box. Glyde ranks 6th among Mobile Phones sites.

New York
1 review
0 helpful votes
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Awesome, quick and convenient.
September 3, 2015

Everything was done very promptly and no hassle at all.

Date of experience: August 30, 2015
Arkansas
1 review
0 helpful votes
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Glyde is horrible. First of all, it DID get here on time, but the phone is a piece of crap! I bought an iPhone 4 and it's absolutely terrible. It used to just go off and stay off for 30 minutes-3 days. Now, the screen is messed up and it is currently off and will not come back on. Stay away from Glyde!

Date of experience: August 24, 2015
Wisconsin
1 review
2 helpful votes
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Great experience buying and selling
August 27, 2015

I purchased an iPhone 6 through Glyde. Everything is great, phone works, arrived in great shape. I then sold my iPhone 5s through Glyde. Same smooth experience there.

My reason for not giving a five star review... I noticed when selling my iphone 5s that the suggested price to list it at was far below what iphone 5s's were going for and there were no 5s's with mine's specs listed on Glyde at the time. I increased the price as high as it would let me in that condition category and it sold within a week of listing. Something to be aware of if you're using the service and perhaps something Glyde can work to improve in the future.

Date of experience: August 24, 2015
Rhode Island
1 review
0 helpful votes
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Awesome!
August 24, 2015

Couldn't be easier! Didn't think my old phones were worth much and it's so nice to discover they are worth more than what I thought.

Date of experience: August 21, 2015
Missouri
1 review
0 helpful votes
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Terrible experience
August 24, 2015

I too had my account "flagged" due to a fraud alert. They did not answer my email explaining why this would happen (I have perfect credit) and confirming that my credit card would not be charged. This makes no sense. I've never been turned down due to credit in my 20+ year credit history. Really frustrating.

Date of experience: August 21, 2015
New York
1 review
1 helpful vote
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Poor Customer Service
August 23, 2015

Payment for device was credited over a week from receipt, and they simply would not explain why they were flat out two business days late from their revised payment date. Also gave canned responses to questions that require a thought out response.

Date of experience: August 20, 2015
New York
1 review
2 helpful votes
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Horrible Customer service
August 23, 2015

After selling my phone I did not get any notifications or payment, so after a week I decided to contact Glyde. However, it's almost impossible to contact Gylde, it took them almost a week for them to return my email and fb messages. Also they did not even apologize for their transgressions. It took about 3 weeks after the sender receiving my phone to get my payment, must I remind you it's supposed to be 3 days. Customer service is the worst I have ever seen.

Date of experience: August 20, 2015
Texas
1 review
2 helpful votes
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3 cancelled sales, 40 days to receive a phone.
August 23, 2015

3 people cancelled their sale to me of a Samsung Galaxy S6, one or two weeks after the sale. It took me 4 trys and about 40 days to get a Samsung S6. Glyde offered me a discount on the next phone, but I didn't need another phone. After I complained about the 3rd cancelled phone, Glyde customer service would not respond to any of my emails after that.

Date of experience: August 20, 2015
South Carolina
1 review
0 helpful votes
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Solid buying/selling website
August 23, 2015

It's a pretty good way to make a buck in comparison to trading games in at gamestop. Really the only disappointing parts about it are the shipping time it takes for them to get the packaging to you, and also that a lot of the time some games won't be purchasable or sellable. I'm talking AAA titles too, not just random indie games or cheap crappy games.

Date of experience: August 20, 2015
Texas
1 review
0 helpful votes
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Beats The Pants Off of Gazelle
August 23, 2015

I first went to Gazelle to sell my iPhone. They were to give me $15. I sold it on Glyde for $125! Need I say more?

Date of experience: August 20, 2015
California
2 reviews
0 helpful votes
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They make it simple
August 23, 2015

I have sold several games through Glyde because I've found it to be the most-simple way to get the best price for them. While selling them at the local game store might be easier, I only get pennies on the dollar instead of fair market value. Glyde's process couldn't be easier, too.

Date of experience: August 20, 2015
North Carolina
1 review
0 helpful votes
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Glyde is beast!
August 23, 2015

Been using Glyde since its inception and love it. It has only gotten better and the prices trump the best sales sights on the web.

Date of experience: August 20, 2015
Colorado
1 review
3 helpful votes
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Terrible Customer Service
August 23, 2015

Despite multiple emails, Glyde has refused to contact me as to why they have frozen my account. I cannot buy new phones, or withdraw the money I have on my account. There does not seem to be a way to talk with a representative on the phone directly, which is incredibly frustrating.

Date of experience: August 20, 2015
Arizona
1 review
0 helpful votes
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Sold to old iphones
August 23, 2015

Very smooth process to sell to old iphone 3G's where no one else was interested in them

Date of experience: August 20, 2015
New Jersey
4 reviews
2 helpful votes
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Great Site!
August 23, 2015

This site is so easy to sell or buy things. I have sold old phones & Games... The games being the best to sell, because what are you going to do with an old game, so you might as well make some money on it! I've never had any problem with this site, and the one time when I thought something got lost in the mail the support staff was very helpful in tracking it down and finding it again.

Date of experience: August 20, 2015
North Carolina
1 review
0 helpful votes
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It's what's up.
August 23, 2015

I needed to sell my slightly used iPhone 5 and I really didn't want a lot of hassle or work to do. Glyde couldn't have made the process easier. I definitely recommend it. I'm not sure if I would have gotten more money if I would have sold it through another sight like eBay or whatever. But I do know that I hate having to deal with shipping and all that crap. Plus I didn't have to worry about talking to anyone or having to be murdered through Craigslist. Piece of mind is worth a lot... Just saying.

Date of experience: August 20, 2015
Utah
1 review
0 helpful votes
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I sold two phones, a 4S and a 5S and the only frustration was when the 4S was returned by one buyer, there was no information about what they found wrong!

Date of experience: August 20, 2015
Georgia
1 review
0 helpful votes
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Excellent
August 23, 2015

Always have had great experiences on Glyde. Love how fast goods ship, kits ship and the swiftness of customer service and their responses. Excellent site. Always use them.

Date of experience: August 20, 2015
Ohio
1 review
0 helpful votes
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Quick and easy way to sell
August 23, 2015

I sold several iPhones and a Kindle. The iPhones sold in fewer than 48 hours. I had a return and issues with one of the iPhones, and their customer service was very helpful in resolving the issues. I would use Glyde again.

Date of experience: August 20, 2015
Georgia
1 review
0 helpful votes
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Why Is My account on hold after ordering a iphone 5?

Date of experience: August 19, 2015

About the Business

Welcome to the future of buying and selling used phones.