• GLOSSYBOX

GLOSSYBOX

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Overview

GLOSSYBOX has a rating of 1.48 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GLOSSYBOX most frequently mention customer service, month subscription, and credit card problems. GLOSSYBOX ranks 104th among Subscription Shopping sites.

  • Service
    19
  • Value
    19
  • Shipping
    17
  • Returns
    16
  • Quality
    16
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
1
Negative
5
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Unfortunately the customer service let's them down.
How would you rate GLOSSYBOX?
Top Positive Review

“The Box that keeps giving”

Jenny B.
5/7/23

Fantastic box every month. Lovely presentation box. Expensive products for low prices. Customer service is absolutely outstanding. This has saved me so much money. Different products every month. Value for money. BUY BUY BUY girls.

Top Critical Review

“Stole money; no way to reach anyone in customer service”

Trish S.
10/5/23

I ordered a 12 month subscription for my mom for xmas. She received 5 months and then it stopped. No contact; no refund; nothing. After many, many messages, they said it was backordered, they no longer ship to the US, we never paid, etc etc etc. Overall they stole my money and I'd never use them again.

Reviews (86)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50)
Thumbnail of user christyl6
3 reviews
19 helpful votes
September 17th, 2015

I signed up for the monthly box 4 months ago and do far, I'm satisfied. It's fun and the presentation of the box is beautiful. I don't really buy many beauty products, I hate to spend the money and end up disliking the product. With glossybox, there's a variety of beauty products and a description of how they work. I've even found products I plan to use daily and will probably buy in the future. I love the hey honey products, a few good eyeliners and my favorite, the nail polishes. There's masks in most of the boxes too, I give them to my mom, I'm not big on masks, but she loves the ones I've given her. I tried birchbox and glossy is so much better.

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About the business

Welcome to our online community! We're here to share our passion for beauty with people around the world (that's you!) from NYC to Paris to London to Stockholm to Berlin. We hope to inspire your love of beauty and share our expert tips and insight on...

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