I lost a lot of packages and they told me to ask amazon for the refund?
I was customer for them since 4 years I lost around 15 items
I used this company to ship my package to KSA and They did their job perfectly. I am happy about my decision of choosing them.
If you thinking to use their service, think again and stay away! Check the negative reviews they have on TrustPilot, here, and at Better Business Bureau.
My experience was the worst, they will also lose items at their warehouse and never refund you (even though they admit that! Check pic). They will also claim that UPS picked your item even though UPS didn't! They take hours to respond in their chat, they almost never respond to emails, and no one that responds to does anything!
And don't be fooled by any positive reviews, I am very sure they are fake! Only after I posted my horrible experience at TrustPilot, and after several days, someone who claims to be a manager (which I doubt) asked me for details on my issues, and after sharing the issues in detail, he never replied! They don't even have a phone number!
Make sure that you don't use their service and save your self your sanity, money, and time!
UPDATE:
Just now and after posting negative reviews here and in TrustPilot, they miraculously found an item that was lost 2 months ago! They first offered to waive processing fee (USD 5) as a compensation, and when I refused, they said 50% discount on shipping with UPS, then it became 70%! They think that I am looking for money or something, they are not aware that this is a matter of principal and they have to pay for their poor service in full
Anyways, I still asked them for 100% free shipping as a compensation, they asked me to send an email to Mohammed Jawad, their manager, I will see what does he has to say.
UPDATE:
The manager finally agreed to ship the item they lost for over 2 months for free using FedEx economy as a compensation for my suffering.
I am still waiting for them to ship the item they claimed they shipped, status still shows that the item was not picked up by UPS
Dear Customer, we are here along with our humble apologies to you for the inconvenience you faced. We have investigated your case. As per our record, your shipment contained batteries. For more details kindly check your email that is registered with shopaholics we have sent you a clarification email that is registered with shopaholics. Kindly check and cooperate with us as we need some more details to process this investigation. So that we will be able to compensate for your case by using our compensation policies.
Thank you
They have been quiet efficient in providing excellent services. Quality of work is appreciative and they also have affordable prices
They provide cheap shipping rates and solved my every problem. I am satisfied with their services and I recommend it.
My items been lost I think it's over 9 days and they keep finding an excuse
Whether dates on the pic I attached just to confirm what I'm saying
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest. Moreover, you can contact to us via live chat support and our official social media ( Facebook, Instagram, Twitter)
Thank you
I like the james services to me. Really and higly appreciated. Fast shipping company ever. I like their storage relaxation upto 180 counts.
Cheap rates with best services that anyone would get through online shopping is through global shopaholics
Ok the package arrived on time it was safe i was kept updated throughout which was nice liked their service and it was easy talking to them
Very good service. Quality is good. Prices are also good. I appreciate and suggest this company. Best of luck
Online with good customer support. I worked with other forwarder but they are better. Their shipping cost is good.
Good service I, ll appreciate hardworking staff, doing good job keep it up! I suggest to use this services
I had work on with this company since 3 years and they are really great and trust and they shipping the items immediately
This brand is one of the best in delivering exactly what you ordered. This is a highly recommended brand. They do not disappoint.
This people is a mafia, I need to take legal action because this people do no answer email, don't have telephone and they do not answer
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest. Moreover, you can contact to us via live chat support and our official social media ( Facebook, Instagram, Twitter)
Thank you
I had a great experience working with this company. The shipment is very fast and the customer servicing is very much satisfying.
I had a really Good experience. Project delivery dead lines had been met and i have wish this site a great success.
What really make me like this company is ELIA
Every time i need a real and fast help ELIA come to help and fix everything
THANK YOU SO MUCH AGAIN AND AGAIN
God bless you ELIA
I am very happy with the Global Staff for which they are providing the services. I will happy to use it.
Their services are very good. Rates are very cheap... shipping is on time highly thankful to Globalshopaholics
Overview
GlobalShopaholics has a rating of 3.6 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates and good experience. GlobalShopaholics ranks 5th among Mail Forwarding sites.
- Visit Website
- Chantilly, VA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Mail Forwarding Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.