• Global Golf

Global Golf

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Overview

Global Golf has a rating of 1.96 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Global Golf most frequently mention customer service problems. Global Golf ranks 60th among Golf Other sites.

  • Service
    34
  • Value
    38
  • Shipping
    33
  • Returns
    21
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
3
Neutral
0
Negative
9
10
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service is awful, and they always find some reason to de-value the trade in amount!
How would you rate Global Golf?
Top Positive Review

“Better than ever expected”

JC F.
8/30/23

First time buyer from Globalgolf.com. Always a little skeptical about buying used golf equipment sight unseen, but my expectations were far exceeded when my Mizuno driver arrived. Excellent condition. Will say FedEx seemed to take much longer than expected to deliver but that is not Globalgolf's fault. I would not hesitate to buy from Globalgolf in the future as I believe they provide excellent value!

Top Critical Review

“Terrible dis honest company”

John L.
1/17/24

I ordered brand new iron set, Well they ship out product you order but didn't care about properly shipping packages at all, They sent it with only rubber band in the lose box! So there are significantly damage in the plastic wrap of the club face. I sent it back immediately and ask for refund Guess what! They refuse to refund it to my original card but offer gift card instead. As there said they were mark on the face look like I did try the club with the plastic wrap still on! I did not use it at all and shipped it back with in 2 hour when I order it. So ended up with 1.5k gift card How in the hell I will trust them to ship my new club again Please avoid this website at all cost

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (30)
Thumbnail of user jcf14
1 review
2 helpful votes
August 30th, 2023

First time buyer from Globalgolf.com. Always a little skeptical about buying used golf equipment sight unseen, but my expectations were far exceeded when my Mizuno driver arrived. Excellent condition. Will say FedEx seemed to take much longer than expected to deliver but that is not Globalgolf's fault. I would not hesitate to buy from Globalgolf in the future as I believe they provide excellent value!

Products used:
Used golf driver

Service
Value
Shipping
Quality
Thumbnail of user davem1663
1 review
0 helpful votes
September 17th, 2023

I was hesitant after reading the reviews on this site, but my experience was great. Ordered Wednesday delivered was Saturday. The clubs were pack well and in mint condition. I bought used 3 woods for my wife and I they look new!

Service
Value
Shipping
Quality
Thumbnail of user dennisg552
1 review
1 helpful vote
February 11th, 2022

Recently purchased a fairways wood and putter from their certified owned. Both clubs came in record time, well packaged and in immaculate condition. Called customer service with a question about my headcover and they took care of it right there on the phone and had headcover sent to me within 24hrs. I would recommend them to all my friends and look forward to dealing with them again in the future.

Products used:
clubs

Service
Value
Shipping
Returns
Quality
Thumbnail of user mm1564
1 review
0 helpful votes
August 5th, 2023
Verified purchase

I am surprised by the reviews--the company must be taking these reviews seriously and trying to turn a new leaf. I purchased XXIO Driver, 3 Fairway wood and 3 Hybrid from it. The items were graded Very Good to Excellent. The two items that were graded Very Good were better than Excellent and looked like they had been used for less than a round. (I inspected them for any blemishes or marks--none to found, except for the normal golf ball mark on the faces which I polished off. The fairway wood graded Excellent still had the manufacturer's wrapping on the grip and looked brand new. I forgot to order the headcovers, so I phoned customer service and they gladly added it to the initial order, (I stilll had to pay for them) so that I wouldn't have to pay for shipping.

Service
Value
Shipping
Quality
Thumbnail of user danm1541
2 reviews
3 helpful votes
September 27th, 2022

Global Golf is legit, a great company. So far, in my experience their customer service is very good, variety of offerings vast and they are THE Only company (as best I can tell) that let's you Demo a full Irons Set and other gear for 14 days at an incredible price without any risk. I am new to golf and wanted to test out some "Game Improvement Irons". NO ONE in the Denver Metro area lets you rent clubs like this. Some golf clubs/courses rent similar clubs for the day for $30. For just $50 Global Golf shipped me a set of Taylor Made SIM2 Max to try out for 2 full weeks. They paid for FedEx shipping out to me AND to send back. I love this program and will do it again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user allanl98
1 review
1 helpful vote
April 22nd, 2021

While surprised at the many negative reviews mostly about customer service I did not experience that at all. Quite the opposite. I bought a used Taylor Made Sim rescue hybrid. It did take about a week to arrive but it is brand new. It looks like a demo never used on a course. Except for very tiny marks cosmetically only it's new. Also got 10% off. No complaints

Service
Value
Shipping
Thumbnail of user kirkl94
1 review
2 helpful votes
December 7th, 2021

Have ordered and played with several clubs from Global golf. They always arrive timely and in better condition then expected. They also provide good trade in value and check back to see how you liked a purchase. Will use them over other options ADL!

Products used:
Golf Clubs

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianb2461
1 review
4 helpful votes
May 14th, 2021

I had placed my order for a set of Ben Hogan PTX PRO irons. I then read all the negative reviews and I began to worry. I'm pleased to say my expectations were exceeded! I received my irons when promised and they are awesome!
I can't say anything bad about Global Golf. Very impressed.

Products used:
Golf clubs

Thumbnail of user gregm916
1 review
1 helpful vote
December 3rd, 2021

I am pleased with my purchase from Global Golf. I got my order earlier then said. I can say very happy, and will order from Global Golf again. Thank you.

Thumbnail of user jamesl1729
2 reviews
0 helpful votes
September 5th, 2022

I bought a used Sim2 driver at an amazing price, significantly less than all other vendors I saw online. The club came 5 days later, on the date it was advertised and the club was practically new! I'd definitely buy from them again.

Products used:
Golf Club

Service
Value
Shipping
Quality
Thumbnail of user robertc4343
1 review
2 helpful votes
June 26th, 2021

Apex irons in great condition with fast shipping. Will certainly order from them again. Communication was also great throughout. Ignore the people complaining about shipping issues during a pandemic.

Products used:
Clubs

Value
Shipping
Quality
Thumbnail of user ladym15
1 review
4 helpful votes
February 12th, 2021

I received a 10.5 Taylormade SIM Max D driver. The site offered $50 off and free shipping! On time and Authentic! Had to write a review because the rating forced me to be skeptical..

Thumbnail of user matthewn354
1 review
1 helpful vote
October 17th, 2021

I was very skeptical after making my order and seeing all of the negative reviews on here as well as other sites. I ordered a new Taylormade Sim driver, 3 wood and 4 hybrid from GlobalGolf Canada. They shipped the next day and were at my door 3 days later, not to mention they had the cheapest prices on these items new I could find anywhere. The clubs arrived packaged very carefully and were all brand new as advertised still in their original plastic wrapping. I'm not sure if all of these bad reviews are fake or not, but I felt the need to share my positive experience after seeing them all. Would shop here again!

Thumbnail of user nicoleb1760
1 review
1 helpful vote
December 4th, 2021
Verified purchase

Love my preowned taylormade spider ex #9 putter, it looks brand new. Would use this site again. Great experience.

Service
Value
Shipping
Quality
Thumbnail of user charlesa593
1 review
2 helpful votes
December 8th, 2020

Globalgolf recently displayed AMAZING customer service. A club that i recently purchased from their site had broken at the range. I called and spoke with a rep about the situation. I was asked to send in a few pictures of the club. The next day I was back on the phone with a rep picking out a replacement club, with little to no questions asked. They were super easy to work with throughout the entire process. Globalgolf has a customer in me now for sure.

Thumbnail of user glennf111
2 reviews
2 helpful votes
July 26th, 2020

I had ordered a club thru Global Golf and was given a shipping and an arrival date, both passed with nothing happening. I emailed and called looking for information as it had been almost 3 weeks since i ordered and was given a 10 day arrival date. I spoke to Lynn, she said she would contact the seller since it was coming directly from them. She called me the next day, club was discontinued, picked a new one and Lynn had it shipped that day and I received it in 2 days.

Thumbnail of user joshb692
1 review
2 helpful votes
July 31st, 2021

Looking at some of the reviews on here had me worried. Well I'm glad I did a little more research b/c this is a good company and the value is amazing. I was nervous the product would take forever to get here. I received my driver in 2 days. I was nervous it wouldn't be what I ordered whether the shaft was different or the head wasn't a sim max. Well it was exactly as described. I was nervous it'd be beat the hell up. Well it was in perfect shape. I think you can see the trend. Maybe there have been mistakes for folks in the past, but what I saw showed a good company that provides solid products at an amazing value. I will definitely buy from here again.

Products used:
Sim max driver

Value
Shipping
Quality
Thumbnail of user johna2472
1 review
3 helpful votes
September 16th, 2020

Have ordered a promptly received 4 different used clubs over the past several months. The condition of the clubs each time exceeded my expectations.

Thumbnail of user edg170
1 review
3 helpful votes
October 5th, 2020

I have ordered from Global Golf 3 times now, My used sim driver looked new, my new sim irons were great price, I ordered a shaft wrong, they fixed up credit fast. I will keep ordering from them.

Thumbnail of user cherylc99
5 reviews
5 helpful votes
July 18th, 2017

I am so Happy with my "Nused" ladies Adams Idea clubs. They were far better than very good condition than I expected and was thrilled! I went out and played them this evening and the clubs felt well balanced and just right for me. I loved my first set of Adams clubs and when it was time to upgrade I got Taylormades for women - never liked them and have been searching for Adams again. Found these jewels in the treasure box at Global Golf! I will order again. Shipping was quick too.

Thumbnail of user zachw9
1 review
4 helpful votes
May 3rd, 2017

Had a shipping issue that was FedEx's fault on a Saturday, got a human on the phone at GlobalGolf and replacement clubs by Wednesday. Also satisfied with the "very good" condition of my used irons. I'll be back for a driver soon. -Toven, Zay

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About the business

Shop GlobalGolf for new or used golf clubs and apparel, shoes, bags, and accessories from top brands like TaylorMade, Titleist, Callaway, FootJoy & more

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