• Global-Lover

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Overview

Global-Lover has a rating of 4.57 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Global-Lover most frequently mention good quality, and great experience. Global-Lover ranks 6th among Clubwear sites.

  • Service
    25
  • Value
    25
  • Shipping
    25
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
13
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • there is no such thing as customer service in global lover.
  • Poor shoddy materials, pathetic customer service (never respond to your emails on time), shipping is a joke.
How would you rate Global-Lover?
Top Positive Review

“Great dress!”

Johnny D.
11/10/23

This dress is so comfortable and easy to wear! Add a sweater and it's for fall/winter! Love the fabric!

Top Critical Review

“Horrible with communication”

B P.
1/21/21

They don't have a customer service number so you have to keep emailing them and messaging them on what's app. Someone was responding on what's app at first because I was trying to do a return I ordered 12 outfits all were extremely huge definitely not true to size the lady said she would get back with me the next day because when I messaged her it was night time in China this was days ago I keep messaging her I see she is opening the message but I can't get a respond from nobody now. Idk what to do but they are very unprofessional! And so hard to contact. I'm guessing they don't do refunds so you'll be SOL on that. Also I run a business so I order from here all the time but I thinking to find a new vender I highly do not recommend this company at all

Reviews (68)

Rating

Timeframe

Other

Reviews that mention popular keywords

global lover (6) customer service (4) items (9)
Thumbnail of user beyl1
1 review
1 helpful vote
January 21st, 2021

They don't have a customer service number so you have to keep emailing them and messaging them on what's app. Someone was responding on what's app at first because I was trying to do a return I ordered 12 outfits all were extremely huge definitely not true to size the lady said she would get back with me the next day because when I messaged her it was night time in China this was days ago I keep messaging her I see she is opening the message but I can't get a respond from nobody now. Idk what to do but they are very unprofessional! And so hard to contact. I'm guessing they don't do refunds so you'll be SOL on that. Also I run a business so I order from here all the time but I thinking to find a new vender I highly do not recommend this company at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user queenw6
1 review
2 helpful votes
December 10th, 2020

THE WORSE I HAVE EVER KNOWN FOR A BUSINESS! THEY WILL ONLY RESPOND IF YOUR SPENDING HUGE MONEY & WILL NOT RETURN MISSING PACKAGES!

Thumbnail of user christineh345
2 reviews
12 helpful votes
June 19th, 2019

NEVER EVER BUY FROM GLOBAL LOVER ALL THERE ITEMS ARE CHEAP AND POORLY MADE! NOTHING LOOKS LIKE THE PICTURES THEY HAVE UP! DON'T LET THEM ROB YOU! THEY ARE SCAMMERS THEY SEND YOU GARBAGE! WASTE OF TIME AND MONEY!

Thumbnail of user kates188
2 reviews
14 helpful votes
June 13th, 2018

I ordered a few items total $104 US dollars, after 2 weeks and no news about shipment I contacted them and they replied 1 week later saying that most of the items were out of stock and to advice what I would want to exchange it for. At this point I wanted a refund and they said that it was better if I exchange it for other items, which I'm guessing they were right. Because after threatening them a few times they refunded my money 2 months and a half later. Then my sister order 2 dresses and quality were horrible, terrible bad, save your money it's not worth it.

Thumbnail of user kiaj30
1 review
3 helpful votes
July 15th, 2020

I would not recommend no buying from their site, I bought a vendors list && they were on the list && i purchased $700 worth of clothing, they communicate timely when you looking to purchase something but once you've purchase that would be the last time you hear from them, I been trying to get in contact with them about my order I placed a week ago because they said some items where sold out still haven't heard anything back from them, and I feel it is t fair to us when we spending tons of money with them the least you can do is communicate with they customer. I haven't received nothing about my order besides thanks you for your purchase at the time of my purchase. I will NEVER ORDER FROM HERE AGAIN I SHOULD HAVE FOLLOWED MY FIRST MIND

Thumbnail of user victorm161
1 review
6 helpful votes
July 25th, 2018

Poor Quality: Diffent than the photo colors
Bad Service: After the pay don´t answer
Expensive Shipping

Thumbnail of user rickyb46
1 review
13 helpful votes
April 5th, 2017

I am using this as a warning to avoid this company, you will lose in the end. I ordered five items from Global lover as samples to test the quality before making a big purchase. This was a horrible experience, of the five items only two came. I was charged CAN $119 for 5 items incl. Paypal fee and Shipping (which was more than product cost). When the items were enroute they emailed to tell me 1 piece was out of stock and 1 they forgot which they will keep until my next order but they did not acknowledge the 3rd missing piece. So the package was shipped with the original price declared even though pieces were missing so I had to pay customs CAN $24.67. When I calculate the total cost spent minus the missing pieces I spent CAN $111.24 for 2 dresses $55.62. Based on the quality you are paying for its not worth it and they dont give a $#*!! Forget customer service it does not exists.

Thumbnail of user leslya2
1 review
5 helpful votes
October 17th, 2017

I bought swimwears worth $500. The shipping was fast but the swimwear is not good.
They use shoe string for the swimsuit tie. This is my first time to be fooled buying online.
Do not buy at Global-lover!
You will waste your money

Thumbnail of user pierrem42
1 review
9 helpful votes
May 31st, 2017

These folks are a scam, they haven't been online for 5 days and there is not Chinese Holidays or even catastrophe at this time. No response to e-mails and phone number is just to some music recording. Do not waste your time with these scam artists. Contacting Paypal now to report this as a fraudulent transaction.

Tip for consumers:
Don't visit this site!!! Scam artists!!!

Service
Value
Shipping
Quality
Thumbnail of user alekst3
1 review
13 helpful votes
March 8th, 2016

1. I advice anyone who considering to trade with them just DONT! Really just dont. They are incorrect. I ordered 110 items from them who were in stock. After I payed via credit card 4 days later they send me a message and say - hey we can not ship 20 items because they are out of stock! WTF! After I payed for all 110 items they sad there is 20 out of stock and they will credit me until next order instead of refund me or replace missing products with others. Decide for yourself! Just avoid them and dont do bussines with them.
2. Customer service - there is no such thing as customer service in global lover. I trayed to connect with them by email and their customer service - no one bothered to answer me a simple question about delivery... I am really disappointed and will never ever do bussines with them. It`s waste of money and time... because they are a symbol of lack of competence and dont care about those who give them a job by buying from them...

Thumbnail of user mr413
1 review
13 helpful votes
December 17th, 2015

Don't deal with these people. They have a massive catalogue which is why I was tempted several times to purchase with them, but they simply can't deliver in every sense of the word. Poor shoddy materials, pathetic customer service (never respond to your emails on time), shipping is a joke. They give you a tracking number to shut you up and then ship it 10 days later, all the time ignoring your emails, and blaming it on the courier business! Not true! I deal with other Chinese suppliers and they ship out same day, it always gets to me within 3 days max! Don't be tempted by all the pretty pictures, it's all crap quality 8 times out of 10. I've lost business because of these points. AVOID! Also they keep missing out items, and they promise to send it next time, but never do! They also change items for you (not helpful when you need a particular colour but they decide a different one would do better in its place!) Very angry!

Thumbnail of user dorcas
1 review
12 helpful votes
November 2nd, 2016

I'm Dorcas. Please listen to me. I ordered dresses and sweaters/overcoats. The pictures they posted are VERY misleading. Over 50% of what i ordered was bad quality and completely unwearable. Another thing: NEVER order online because many of the items are out of stock but they are too lazy to omit it from the website. If you must order from them please do it OFFLINE. About the dresses, they were polyster/spandex. Very thin and elastic. Too thin for a decent woman to wear. You can't even wear it to a nightclub. Obviously the people who made it didn't care about how a woman would feel if she wore them. Too thin, poor quality and terrible workmanship. The seams, the finish... very BAD.

Now about the packaging. Surely someone must have packed them with a REALLY nasty attitude. It was unbelievable what i saw in the box. The items were squeezed, all over the place without any concrete plan and i had to rearrange my items in the box.

So anyway, i complained of the quality but all i was told was that next time i buy cotton or heavy polyester... What about the dresses I have now? I cant sell them for goodness sake! If i try to refund them it will cost me alot of money in shipping so i dont know what to do... It gave me sleepless nights!

My order number is **************... I cant give them another chance coz Ive already lost my hard earned money! I want to deal with a company that sells QUALITY... if its polyester, it must be a GOOD QUALITY POLYESTER, otherwise you are conning and deceiving the customer.

Stay away from this company folks. I'm being serious. I am sharing my experience because I CARE. Beware.

Thumbnail of user opemipoo1
1 review
11 helpful votes
August 8th, 2016

I ordered using the 3-7 days shipping. It is been over 14 days and the item is not in my country, I emailed them before it was shipped to cancel my other but they didn't. After 17 days I chatted with the live person who refused to refund me, called my stupid and unreasonable. I should never come back... here was part of my conversation with them. 08-08 21:47:15
I was meant to get it within 3-7 business days as that was the shipping selected
Service 08-08 21:47:16
Ok, i will be check it once i got the return parcel and refund you
You 08-08 21:47:28
It is over 14 days and i do not need the dress
You 08-08 21:47:45
Please refund my money and have them send the dress back to you
Service 08-08 21:47:52
You had been choosed e packet express and take 7-10days normal but sometimes will be take 10-20days
Service 08-08 21:48:06
Ok, you can ask for return parcel
Service 08-08 21:48:16
I will refund you once i get the parcel
Service 08-08 21:48:21
Sorry for delay long time
Service 08-08 21:48:43
You can choose the DHL or UPS to USA next time which can be keep the time
You 08-08 21:48:47
It says 3-7 business days on your website, if it is going to be more than that you should have said so. THis is lying
Service 08-08 21:49:00
You may mistake, you choose E packet expreaa
Service 08-08 21:49:12
And take 3-7days can be arrived by DHL express
Service 08-08 21:49:20
Pls find it again
You 08-08 21:52:22
E parket on your website does not take over 14 days
[System message] 08-08 21:53:14
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
You 08-08 21:53:16
I sent you people a message before the order was shipped that if it will not arrived on wednesday the 27 of July then you should cancel my order
You 08-08 21:53:29
You did not cancel it, instead you shipped it
Service 08-08 21:53:44
But we don't know the parcels delay long time for transit
Service 08-08 21:53:58
We have to wait the parcel return and send the refund you
You 08-08 21:54:15
I do not want it and if it is not canceled, I will call my bank and report this.
You 08-08 21:54:46
I did not receive the parcel so they will follow up with you since you do not want to give me my money
You 08-08 21:55:18
I will also post everywhere on facebook and interent and youtube about your company
You 08-08 21:55:42
Let them know that you are liars and fraud and no one should buy from you
Service 08-08 21:56:08
You can be find the parcels tracking details and we still havn't get the return parcel, how can we refund it to you
You 08-08 21:56:21
I WANT MY MONEY BACK!
Service 08-08 21:56:28
You are the actual person and you should be know the parcels still havn't get on my hand
Service 08-08 21:56:42
How can i do it refund
You 08-08 21:56:49
You shipped the item, call the company and tell them to return it to you
You 08-08 21:57:17
I did not ship it, you did so I can not return what i did not ship or receive
Service 08-08 21:57:24
You can call the local express to return as well if you don't believe, the parcels arrived at your local and we really out of control
Service 08-08 21:58:12
Then you local courier dispatch the parcels you, you should be reject it, then they will be return us
You 08-08 21:59:03
I cannot wait for that
You 08-08 21:59:14
Call them yourself and have them return it
You 08-08 21:59:56
So i have to wait another 1 month to get the item and reject then another 1 month for it to get to you and another 1 month to get my money
You 08-08 22:00:12
I dont have time to waste
You 08-08 22:00:37
I will give my bank a call and have the reverse the payment
You 08-08 22:01:24
I will also make sure to let everyone on the internet know that you people are liars and theiives and just steal people's money
Service 08-08 22:01:53
My god
Service 08-08 22:02:02
You should be unreasonable person
Service 08-08 22:02:27
So you are liars to havn't get the parcels, you should be understand clearly with the parcel send details
You 08-08 22:02:33
Oh now you are insulting me for buying from you
Service 08-08 22:02:45
And must deal with your local courier
Service 08-08 22:03:00
You can reject it if you don't need and how can i do it now
Service 08-08 22:03:16
You are the firstly person unreanable
You 08-08 22:03:33
I will take a picture of this chat and let people know how bad your customer service is
Service 08-08 22:03:50
I will be report on the internet that you sending details with the name and our sending tracking no.
You 08-08 22:04:00
You just insulted me for ordering from you and expecting my order in 7 days
Service 08-08 22:04:22
This is not our problems, the express delays, not our responsible and you are total make me angry
Service 08-08 22:04:35
Which page
You 08-08 22:04:40
Your page says 7 days and it is now almost 20 and all you can do is call me unreasonable
Service 08-08 22:04:44
Send me the click
Service 08-08 22:05:32
Sometime expected with the express and you also find the shipping details from us at that time, and we are not the courier company
You 08-08 22:06:32
Your file [Screenshot 2016-08-08 at 10. 05. 34 PM - Display 1. Png] was transferred successfully!
You 08-08 22:07:09
It says 7-10 days... it is over that
You 08-08 22:07:29
I told you to cancel my order before you shipped it but you did not
You 08-08 22:08:20
You should have put 7-20 days and not 7-10 days which is misleading and implies you are lying
Service 08-08 22:08:55
Crazy, i must back my courier about this claim from you very very stupid, and i ask for return return... but they told me that the local person reject this parcels and will be return from them
You 08-08 22:10:00
I dont understand
You 08-08 22:10:13
Who rejected the parcel?
You 08-08 22:10:47
It has not even arrived yet
You 08-08 22:10:54
What exactly are you saying?
You 08-08 22:11:19
This is the worse customer service experience EVER
You 08-08 22:11:28
I contacted you numerous times with no response
[System message] 08-08 22:12:19
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
[System message] 08-08 22:13:57
Did not receive your message for a long time, are you beside your computer?
You 08-08 22:14:37
Your file [Just read reviews about you online.] was transferred successfully!
You 08-08 22:16:05?
[System message] 08-08 22:16:56
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
You 08-08 22:22:53?
[System message] 08-08 22:23:45
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
[System message] 08-08 22:23:56
Did not receive your message for a long time, are you still beside your computer? If you donot have anyother questions, system will end this dialog automatically.
If you have any questions, please enquire me again, have a nice day! Bye for now.
You 08-08 22:27:41
I AM HERE
You 08-08 22:27:45
YOU ARE NOT CHATTING
You 08-08 22:27:55
THIS IS RIDICULOUS
[System message] 08-08 22:28:47
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
You 08-08 22:29:07?
You 08-08 22:29:57?
[System message] 08-08 22:30:49
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
Service 08-08 22:30:58
Back now
Service 08-08 22:31:03
Send mail to me
You 08-08 22:31:04
OK
You 08-08 22:31:11
About?
Service 08-08 22:31:12
*******@global-lover.com
Service 08-08 22:31:16
What is the comments
You 08-08 22:31:27
IS this a different person?
You 08-08 22:31:36
Can you scroll up to read the conversations?
You 08-08 22:31:50
Search my history, I have sent emails in the past with NO RESPONSE
Service 08-08 22:32:30
Send me the link
You 08-08 22:32:44
Link of WHAT?
You 08-08 22:33:15
Your bad reviews? You can google it yourself
Service 08-08 22:33:36
I need the bad review
Service 08-08 22:33:41
I havn't found it
You 08-08 22:33:53
You are not working to fix this but looking for your bad reviews.
You 08-08 22:33:57
GREAT CUSTOMER SERVICE
Service 08-08 22:34:24
Send me the link about your find it
You 08-08 22:36:04
And what is that going to do for my items that has not been delivered?
[System message] 08-08 22:36:57
Thank you for your patient waiting! I am typing, answering your quesiton now, please do not leave.
Service 08-08 22:37:07
I had been told you that we will refund the money to your account once we get the return parcels, we still havn't get the parcel now, the return also need the time
You 08-08 22:37:48
And who will pay for the return shipping cost if I ever get it? Call your shipping people and ask the to return it to you.
Service 08-08 22:38:04
You only have small parcels and money and we don't care it
You 08-08 22:38:16
OH really?
Service 08-08 22:38:43
Paid the return fee by ourselves and we really don''t like to do with your anymore, and you can go to other supplier to buy, no problems
You 08-08 22:39:17
So you expect me to pay for the return and try to contact you again with no response and this terrible attitude.
You 08-08 22:39:25
Where is the guarantee I will get my money back

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About the business

High quality cheap fashion dresses from Global lover in China. We offer a huge selection of cheap woman vestidos, casual Bandage Dresses, fashion sexy dress, cheap plus size dresses, sexy swimsuit, sexy costumes at lowest prices.

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