Glastonbury Dental

I had (2) teeth pulled and then bone grafting from Dr Vincent Laporta. (3) months after Dr Scoles placed the crowns, one implant broke. I was freaking out, because the crown cannot be saved when they have to remove the implant. Dr Scoles office reassured me that, "your insurance kicked in for (1) crown so you have one coming to you." Now that I am ready for the crown PAID IN FULL BY ME, he suddenly does not want to do it! He is trying to talk me into some ball and socket partial and I said, no thank you, please send me my refund and I will find someone else to finish this job. #12 has a crown, and now I have a blank spot where #5 is waiting for the crown. DR SCOLES OFFICE sent me a letter that said "I have NO CREDIT balance" and there is no payment from my dental insurance, so now, that they are not people of their word. I also now have to follow this up with Dept Of Consumer Protection since they helped me get a refund from that puke Dr. Laporta. These dental thieves think they are going to be paid for (3) crowns when they only did (2)? GLASTONBURY DENTAL thinks me paying $3,500.00 for ONE CROWN is fair and good customer service? I do not think so and now the honest but truthful reviews will be posted and re-posted, on top of me reporting all of this to CT. Dept of Consumer Protection. They sent me a CONFIDENTIALITY WAIVER, I crossed out because it is unconstitutional to deny a refund over a truthful negative review. I have no problem with the rest of the waiver. They sent me NOTHING. DEPT OF CONSUMER PROTECTION will now be getting the documents of prof of payment, and how they dealt with a failed fusion and crowns paid for in advance. CT Dept. of Consumer Protection, must have called them. I not only got my refund, but they sent back that ridiculous "waiver" too! Nobody needs to sign a release form to get money back, AFTER their insurance kicked in. It turns out that DENTISTS are the biggest violator of this. If you pay out anything in advance, keep an eye on your insurance statements, so you make sure you get refunded for any over-payment.