• Glassdoor

Glassdoor

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Overview

Glassdoor has a rating of 1.28 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Glassdoor most frequently mention community guidelines, class action, and disgruntled employee problems. Glassdoor ranks 373rd among Job Search sites.

  • Service
    50
  • Value
    47
  • Shipping
    15
  • Returns
    17
  • Quality
    48
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • As we express in our Community Guidelines, if we suspect that a review is bogus in any way, we will reject it.
  • Glass door is a scam and will take your review and hide it if it is not what the employer wants you to see.
How would you rate Glassdoor?
Top Positive Review

“Superior platform to sitejabber”

Jeremy V.
3/19/18

Really, both of these sites use the same business model in that they work on your site's reputation and credibility. But glassdoor frames itself as a recruitment and hiring platform and has better interface overall, that's why it ranks higher on most SEO pages for businsses over sitejabber.

Top Critical Review

“Glassdoor = LIARS!”

Steve S.
10/25/23

This is a form of falsely accusing a company and perpetually maintaining that false accusation! Glassdoor keeps up old ratings before newer updated ratings! That is unfair and a company that does this should somehow be closed up! I understand if a company is so bad that almost everybody hates them having a low rating, but a company that had 1 person who didn't even work for the company 1 day give a review that negatively impacts the company, but then other employees stand up for the company and the rating is still the previous one - this should be illegal. I'm going to contact a lawyer to see how we can proceed in getting damages from this terrible company Glassdoor... someone please break it!

Reviews (271)

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Reviews that mention popular keywords

community guidelines (12) glass door (13)
Thumbnail of user joshj17
14 reviews
27 helpful votes
February 11th, 2024

Companies are hiring freelancers overseas now to write fake positive reviews. They are staying within Glassdoor's "rules" and using different IP Addresses and spacing out the reviews so it's not as suspicious. Unfortunately Glassdoor doesn't seem to be catching these reviews or deleting them so it's skewing companies to look better than they actually deserve / are. Anyone with half a brain can see these reviews are fake b/c the English is poor and they are very short but they help inflate the companies overall rating. Beware.

Thumbnail of user steves2803
2 reviews
1 helpful vote
October 25th, 2023

This is a form of falsely accusing a company and perpetually maintaining that false accusation!
Glassdoor keeps up old ratings before newer updated ratings! That is unfair and a company that does this should somehow be closed up!
I understand if a company is so bad that almost everybody hates them having a low rating, but a company that had 1 person who didn't even work for the company 1 day give a review that negatively impacts the company, but then other employees stand up for the company and the rating is still the previous one - this should be illegal.

I'm going to contact a lawyer to see how we can proceed in getting damages from this terrible company Glassdoor... someone please break it!

Products used:
False accusations!

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Thumbnail of user junniew
19 reviews
89 helpful votes
April 17th, 2021

I posted an review on Glassdoor re my previous company, who is an unscrupulous employer refused to compensate employees by law for 13 years, half of the team in our office (13 ppls) gone in 2020, company required existing employees to sign legal document to give up their legal rights. A week later I found out Glassdoor removed my review secretly without any explanation. It is terrible. What Glassdoor did is going to make more victims in future, people deserved to know the truth and have a choice before they step into a trap!

Don't trust Glassdoor they are not reliable do not use them as a reference! They picked side and chose to close their eyes and see no just.

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Thumbnail of user darrenk39
3 reviews
10 helpful votes
September 23rd, 2023

I set up my account and still the amount of pop ups and the website constantly locking people to get their question in is unbearable. Such a difficult website to use and not intuitive at all. I quickly removed my account deleted everything because my goodness... the UX designer really needs to be fired for glassdoor.

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Thumbnail of user cherm8
1 review
1 helpful vote
April 13th, 2018

Usually in the ballpark of what to expect salary wise. When looking for a job, salary info may help you decide if you want to apply

Thumbnail of user useru23
1 review
6 helpful votes
April 10th, 2022

If you are a jobseeker and sign up for glassdoor, they will literally email you spam daily nonstop until you forcefully delete your whole account. The unsubscribe button at the bottom of their emails does absolutely nothing. You have to delete your entire account just to get the junk emails to stop. Also it would seem this site does some scummy practices like allow businesses to pay to delete their bad reviews, as pointed out by other commenters. Just avoid glassdoor altogether. Its a whole heaping pile of junk.

Thumbnail of user michaelb9789
1 review
1 helpful vote
January 28th, 2023

Glassdoor claims to have employees and job seekers in mind but simply have provided a space for disgruntled employees (often those who have been fired for cause) to simply post without any substantiation. The same person can post over and over again to suit their own agenda. They don't allow companies to respond. Who knows how many posts are real or simply due to either an employee pushing a grudge or for that matter a company doing their own promotion. I have heard of one company paying their employees to write negative reviews of their competitors. There simply is no credibility with glassdoor.

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Thumbnail of user rondam7
4 reviews
8 helpful votes
July 23rd, 2019

Good idea of a service and poor implementation. I have an account on Glassdoor for a long time, but there are always problems with it. They do not public my reviews, and once the account was banned. It's annoying

Thumbnail of user nicholask10
3 reviews
11 helpful votes
May 6th, 2015

I used their data to link together my study on human behavior and the effect of economics. The comments really helped me to form a greater picture on Job Satisfaction and Economics. Glassdoor really helps employees to shout out some great suggestions!

Thumbnail of user smtemail
1 review
0 helpful votes
September 4th, 2023

Just full of time wasting spiteful ex employees that aren't good at their job so make them self feel better by lying about their former employers

Thumbnail of user alexj497
4 reviews
21 helpful votes
February 5th, 2021

They don't post your reviews unless they are positive, which makes the site a haven for scammers. I sent them a lot of evidence, in exchange they harassed me with dozens of emails for various departments, maybe you get fed up or get bored and give up. I see those who run the site as scammers as organizations that write their own positive reviews.
DO NOT rely on the advice of Glassdoor! Avoid this site.

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Thumbnail of user teckkimy
1 review
6 helpful votes
March 16th, 2022

Glassdoor does not vet people who claim to be employees and leave reviews. That is the biggest issue. After never checking for years, we were surprised to see strange reviews on Glassdoor about our company. Some were just written badly and didn't even reflect positions that were in the company. Being naive, we spoke to consultants who aimed to improve these reviews or remove bad reviews for a fee, and guess what - the reviews got worse. Then these consultants would email us about how bad our rating was, presumably to prompt us to hire them to improve our rating. Glassdoor has no transparency and no means of addressing these issues. It's a vicious circle and cycle. Avoid and ignore.

Tip for consumers:
Glassdoor is hit and miss. You might end up reading real reviews or fake ones. Either way, it's not 100 % reliable and you're best not using it as a means to assess a company's suitability. Remember that anyone can write a review on Glassdoor - whether they've actually worked there or not. Beware.

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Thumbnail of user redw12
3 reviews
7 helpful votes
February 28th, 2018

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Thumbnail of user shanef145
2 reviews
5 helpful votes
August 8th, 2023

You can't do anything without signing up and reviewing. It is more annoying than Pinterest. I just want to look at one job, but no. I don't want to review.

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Thumbnail of user melissau589
1 review
9 helpful votes
June 9th, 2022
Verified purchase

Glassdoor cannot be trusted. The company removes critical reviews if the employer is an 'engaged' (paying) company. I have been an employee at my company and in good standing for 3 years now, I have only one Glassdoor account, and I wrote a very professional but honest review. I tried to shed light on the company's state of disarray without naming names or revealing competitive info. The review was accepted, but then I received an email 24 hours later stating it was removed due to a violation of guidelines, such as pretending to be someone I'm not, lying about my association with the company, etc. Of course I wrote a 5-star review for the company years ago (which I since removed since it no longer holds true), but my identity / legitimacy was never questioned then. I have challenged Glassdoor to provide documentation of my suspected offense, but no response other than more copy/paste of their guidelines. Such a shame that they are preventing the democratization of information availability for job seekers through their controlling tactics.

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Thumbnail of user chrisp188
22 reviews
60 helpful votes
June 26th, 2022

I use Glassdoor a lot. I recognize it has its faults. For example, a lot of companies with bad reviews force their employees to give the company 5 star reviews and, in the review itself, put that there are no cons to working there. It's awful that it's such a prevalent practice, but that is not the fault of Glassdoor. I still think that, in general, it is an extremely useful job hunting tool. That's how it should be viewed at least: as a tool. It shouldn't be the single deciding factor for accepting/declining a job offer.

You as a consumer need to be able to spot fake reviews. A dead giveaway is saying that a place has no cons. There is no such thing as a perfect workplace where everybody is happy and employees get everything they want. Also, the lack of details (e.g. Nothing mentioned about salaries, benefits, managerial styles, etc).

Attached is a photo of what an unreliable review looks like. Even if authentic, it doesn't actually say anything about what it's like to work at the company they posted for.

Tip for consumers:
Job seekers

Products used:
Company Reviews

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Thumbnail of user ryanl621
1 review
4 helpful votes
January 6th, 2022

Glassdoor is basically a site for former employees to hammer their employer. In my case, have inaccurate "statistics" that are easily verifiable from several public sources. Then they try to monetize the removal or mediation of these comments. Not impressed.

Thumbnail of user matthewm1558
1 review
11 helpful votes
September 19th, 2021

This is a joke, right? It's not April? "Your trust is our top concern, so companies can't alter or remove reviews." -The Father of Lies, aka Satan. Apparently Glassdoor can arbitrarily.

Tip for consumers:
The devil cheated the soul out of Glassdoor.com.

Products used:
Company reviews

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Thumbnail of user demetrak
7 reviews
8 helpful votes
September 24th, 2013

So far it looks like they scour company websites for open positions and not just refer you back to monster. So i have been using it a lot lately.

Thumbnail of user daniellet250
1 review
4 helpful votes
April 23rd, 2021

Our company had one bitter staff who write several tones on Glassdoor. The reviews were completely exaggerated and stated impossible statistics, yet were published.
No recourse given to companies to address the inaccuracies - the so called company account offered was not workable despite multiple emails and exchanges.
Don't trust this horrible website.

Tip for consumers:
Go for reputable sites like linked in. Transparency important not one sided

Products used:
None

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Thumbnail of user sandrad1290
1 review
6 helpful votes
March 21st, 2021

Glassdoor doesn't follow their own guidelines. They allow employees who have been coached and the left the ability to write defamatory and direct comments about the management, business, and employees specifically, yet when other employees try to tell the story of how it really is (without any names or positions) those are pulled down! So, if you are a business owner, why would you want to give your money and/or post jobs on Glassdoor when they only attract the poorest of employees?

Tip for consumers:
Avoid it. It is not helpful.

Products used:
I had purchased job postings in the past. I will not do that going forward and we represent 100's of companies in the U.S.

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Thumbnail of user sgroat8
1 review
5 helpful votes
August 17th, 2023

Glassdoor could be a good source of information for prospective job applicants, but I shouldn't be forced to leave a review or a salary to see the information. Anonymizing the reviews doesn't help - there are six people on my team and I'm the only person at my company with my job title, so it would be obvious that I'm the one leaving the review.

People will leave reviews and salaries of their own volition once it's safe to do so and if they really have something useful to say about the company. Conversely, if they are forced to leave a review, they review will likely not be thorough or helpful to anyone else. This type of gatekeeping was a bad move for Glassdoor.

Thumbnail of user grassdoorc
1 review
0 helpful votes
May 16th, 2022
Verified purchase

Unfortunately we paid with debit card so our $103 weekly budget wasn't delivered due to system crash yesterday and guess what,?
Instead of delivering our paid in full purchase the following day they cancelled the order and made us reorder yet problem is our $103 is now gone for the next 7 days until it is reimbursed. So now we run out in the morning and cant place order since Grassdoor hasn't figured out how to use software that delivers the following day.

I honestly love Grassdoor most of the time yet there's no excuse for this cluster@#%!

Money doesn't grow on everyone's trees and Grassdoor has essentially withheld our money and refused to deliver product the following day.

Please upgrade to a more modern ecommerce software so our $103 never gets withheld for up to 7 days again

Products used:
$103 order of flower, vape cartridge and edible pack and now they refuse to deliver order today

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Thumbnail of user adams1080
1 review
21 helpful votes
November 24th, 2020

My god is this website complete and utter garbage. Listen to our reviews. It looks nice, sleek, and easy to use. Then it hits you with required reviews and salaries to continue using it. It tried it's damnedest to sign me up for every f***ing email you can possibly think of, any time you search something it will try to update your location and make location alerts. Pop up after popup. It's the worst.

Every job I found, I could find on the company websites. Use Indeed instead. I can't believe I tried to use this website for an entire afternoon.

Thumbnail of user nessw
1 review
12 helpful votes
September 14th, 2021

What's the point. I'm a registered user and I can't move forward until I do a review? On what. So you want me to make something up? I'm looking for information but the site tells me I can't move on until I write something. It's stupid and pointless.

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Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Search millions of jobs and get the inside scoop on companies with employee reviews, personalized salary tools, and more. Hiring? Post a job for free.

How do I know I can trust these reviews about Glassdoor?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

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1.3
271 reviews
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