• Glamulet

Glamulet

Overview

Glamulet has a rating of 3.09 stars from 1,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm, and quick delivery. Glamulet ranks 6th among Fashion Jewelry sites.

  • Service
    26
  • Shipping
    29
  • Returns
    12

Proactively asks for customer feedback

2
See all photos

What reviewers want you to know

Positive highlights

  • Really pleased with my purchase, designing the photo charm for my pandora bracelet was easy to follow.
  • I purchased a photo charm that was supposed to be for a gift later in the year.

Critical highlights

  • I paid for Christmas delivery but have not received my order which is unacceptable
How would you rate Glamulet?
Top Positive Review

“Awesome”

Anne C.
5/1/19

Easy for a non-tech person. I got what I hoped I would receive. They look great. However they can not be cleaned by Pandora stores with my other charms. Thanks

Top Critical Review

“False return policy”

Rosa G.
11/17/17

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Reviews (1,503)

Rating

Timeframe

Other

Reviews that mention popular keywords

christmas delivery (31) pandora bracelet (35) photo charm (48) customer service (87)
Thumbnail of user kathrync27
1 review
0 helpful votes
December 9th, 2016
Verified purchase

Ordered some charms as birthday and Christmas presents. They arrived just inside the 15 day delivery promise. They were well protected. The came with lovely gift box and gift bag.

Thumbnail of user erical33
1 review
0 helpful votes
December 14th, 2016
Verified purchase

I have not received my items. Shipping take too long.

Thumbnail of user heatherp54
1 review
0 helpful votes
December 28th, 2016
Verified purchase

Disappointed with sizes of charms which seem to have become smaller over the years I have been purchasing

Thumbnail of user lindag167
1 review
1 helpful vote
December 15th, 2016
Verified purchase

Order confirmation almost instant, a very good service but did have some minor problems tracking parcel, but it did arrive within the given time, would recomend

Thumbnail of user irmam10
1 review
0 helpful votes
December 29th, 2016
Verified purchase

Nice product, good quality, but packaging was just in a little plastic bag, I was expecting a gift box

Thumbnail of user annh82
1 review
1 helpful vote
December 12th, 2016
Verified purchase

There was a pink flower glass charm on the bill I didn't want said it was free but was charge for it. I wrote to you's about it but didn't get a response from you's back. I am still waiting to hear. Thanks Ann

Thumbnail of user eldonj1
1 review
0 helpful votes
December 23rd, 2016
Verified purchase

The products looked great and arrived quickly but I wasn't expecting the $15 charge by DHL for duties. It would be great if that charge could be displayed ahead of time. If that is not possible atleast give an approximation so that the customer knows what to expect.

Thumbnail of user luannh1
1 review
0 helpful votes
December 31st, 2016
Verified purchase

Gifts bought for Christmas and delivered timely. Bracelet and charms were beautiful. Free charm was not what was in the ad and charms slightly smaller than expected, but for the price, definitely would purchase again

Thumbnail of user katier46
1 review
0 helpful votes
December 21st, 2016
Verified purchase

Awesome charm

Thumbnail of user janicem58
4 reviews
0 helpful votes
December 14th, 2016
Verified purchase

The items were just as expected and delivery was prompt! Very good experience!

Thumbnail of user jima82
1 review
17 helpful votes
December 27th, 2016
Verified purchase

I was looking for a specific item for a pandora bracelet and they had a unique one at a great price. Managed to order it a week before Christmas and still get it within 5 days. That is where you guys excelled. What bothered me was all the email advertisings. I probably would have stayed on the list had you not sent so many to start with. Removing myself was easy enough, but for that reason, I have to deduct one star.

Thumbnail of user kristina381
1 review
0 helpful votes
February 20th, 2017
Verified purchase

I am VERY pleased with all of the charms that I received. They are beautiful. However with my purchase being over $150.00 I was supposed to receive a free bracelet and did not. Very disappointed in that.

Service
Value
Shipping
Quality
Thumbnail of user melissaj54
1 review
0 helpful votes
September 28th, 2016
Verified purchase

A survey was sent out immediately after purchase when the product has a 3 week turn around. The survey should be sent out according to each companies expected turn around time, not one day later.

GLAMULET REVIEW:
The products were inexpensive and took 3 weeks to ship to China. Tracking between China and the US dropped off, but was easily trackable before departure of China and after arrival in the US. The product met expectations. I mixed it in with existing Pandora charms. The custom images, which Pandora doesn't do, was worthwhile. The painted beads (globe and plane in clouds) that were very unique from Pandora were my favorite because they blended in the best. I would avoid the all silver beads as they cheapen existing pandora bracelets, but are still cute in their own right. You can tell the difference in quality of metal though if it's an all metal charm. All in all, product was as expected. I would buy the custom or painted beads again since Pandora doesn't offer these options.

Thumbnail of user carolinew29
1 review
0 helpful votes
November 24th, 2016
Verified purchase

Loved the identical doggy charms for my daughters bracelets & I'm sure they'll be thrilled too. My only niggle is that the charms came in one box and as its for 2 people, I'll need to find another small box to put it in for Xmas.

Thumbnail of user cheryls83
1 review
0 helpful votes
December 17th, 2016
Verified purchase

Irs good but it would be better if they gave people estimated delivery dates

Thumbnail of user johnc722
2 reviews
0 helpful votes
April 19th, 2017
Verified purchase

I have no issues with the site. The promo codes and special sales are a little confusing and almost never work.

Thumbnail of user victoriag35
2 reviews
0 helpful votes
November 15th, 2016
Verified purchase

Great experience! Great products, will be back to shop soon! :)

Thumbnail of user gailr28
1 review
0 helpful votes
December 27th, 2016
Verified purchase

Pink Crystals very Pale

Thumbnail of user georgeg105
1 review
0 helpful votes
December 12th, 2016
Verified purchase

My only complaint is that the site needs to allow people to purchase items when the "free gift" included is out of stock... I tried purchasing a bracelet that came with a free charm that was out of stock, and I wasn't able to finish my order without taking the bracelet off of the order. Hopefully the site gets fixed because I'm sure there have been many sales lost because of that reason..

Thumbnail of user shahbazh
1 review
0 helpful votes
December 29th, 2016
Verified purchase

The website did say delivery before xmas however it arrived after.
Present was good.

Thumbnail of user amandaf66
1 review
8 helpful votes
March 14th, 2017
Verified purchase

Bought at a reduced price but postage steep. Taking cost up to more or less the same as a bought in a Pandora shop. Packaging could have been better (in a plastic zip bag) in a box. Fortunately not a gift for someone else. Charm itself is great. May use again if buying a few items to save on postage.

Thumbnail of user persuasionb
1 review
0 helpful votes
January 11th, 2017
Verified purchase

I like all of the charms. My custom charm is nice but it has some odd spots or bubbles that is partially blocking the image I selected. But it isn't completely obscured so I still like it. But it isn't perfect so that's why I gave 4 stars.

Thumbnail of user danikam1
1 review
1 helpful vote
May 21st, 2017

Shipping was a little slow, i bought them as a birthday gift in an urgent manner but the delivery was a bit later than the expected time. But the item is great, good Quality, will defiantly will order more.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chantalt2
1 review
1 helpful vote
December 17th, 2016
Verified purchase

Charms seen on picture don't have the same wow effect on actual charm received. Like the rose gold charms. Kind of disappointed.
But delivery was fast and efficient. On time!

Thumbnail of user timh95
1 review
10 helpful votes
February 22nd, 2017
Verified purchase

I purchased 3 Rose Gold Charms for my wife's Pandora Bracelet. The Charms look great and work well with Pandora stops that came with the bracelet. The only problem with Glamulet is the shipping. When they say it takes two weeks to ship with free shipping they MEAN it so make sure you plan well ahead if you are buying a gift for someone or prepare to pay extra for the express shipping. The charms were definitely worth the wait however...

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From the business

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.

Business History

This is Glamulet Legacy. The rare, The exceptional, The utterly timless rarest Jewelry in the world.

Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.

Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.

From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.

Company Representative

Thumbnail of user rodgerr10
Glamulet J.
Project Manager

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