• Glamulet

Glamulet

Overview

Glamulet has a rating of 3.09 stars from 1,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm, and quick delivery. Glamulet ranks 6th among Fashion Jewelry sites.

  • Service
    26
  • Shipping
    29
  • Returns
    12

Proactively asks for customer feedback

2
See all photos

What reviewers want you to know

Positive highlights

  • Really pleased with my purchase, designing the photo charm for my pandora bracelet was easy to follow.
  • I purchased a photo charm that was supposed to be for a gift later in the year.

Critical highlights

  • I paid for Christmas delivery but have not received my order which is unacceptable
How would you rate Glamulet?
Top Positive Review

“Awesome”

Anne C.
5/1/19

Easy for a non-tech person. I got what I hoped I would receive. They look great. However they can not be cleaned by Pandora stores with my other charms. Thanks

Top Critical Review

“False return policy”

Rosa G.
11/17/17

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Reviews (1,503)

Rating

Timeframe

Other

Reviews that mention popular keywords

christmas delivery (31) pandora bracelet (35) photo charm (48) customer service (87)
Thumbnail of user cindyw80
1 review
0 helpful votes
December 12th, 2016
Verified purchase

Product was not what I expected, also, I am waiting for my second order which is paid for but todate has not arrived.

Thumbnail of user sandraw104
1 review
0 helpful votes
September 29th, 2016
Verified purchase

Item showed one price on the front page, when you clicked to purchase, the price changed. Got a response the first time I emailed, but when I tried it again, the issue was still there and I got no further response. Ended up purchasing something somewhere else for my friend's 21st

Thumbnail of user maric87
1 review
0 helpful votes
May 23rd, 2017
Verified purchase

For the price, the charms were of decent quality, though they were smaller than I had expected them to be. My main issue is with the time it takes to receive items. I placed my order early in the month and only received it close to the end of month. Given the time it takes, I'd likely go to another retailer if the shipping time is shorter.

Value
Shipping
Quality
Thumbnail of user jonm92
1 review
0 helpful votes
December 27th, 2016
Verified purchase

Order placed on 19th December delivery promised before Christmas, still awaiting my order and my Wife's Christmas present, I am then asked for a review of the service?

Thumbnail of user mikec284
2 reviews
0 helpful votes
March 6th, 2017
Verified purchase

My experience is pretty much in title. Delivery slow. Tracking difficult. Order submitted before 2/28 listed. Tracking # often comes up "no tracking number exists". When it did finally come up, two weeks, purchase just leaving Shanghai.

Thumbnail of user jamiem94
1 review
1 helpful vote
September 16th, 2016
Verified purchase

I emailed customer services in regards to how to change a bracelet size that I have just purchased for my mum but sadly to small. I wanted to ask how to go about exchanging it for the next size up. But as of yet havent heard back at all..

Thumbnail of user tamekas12
2 reviews
0 helpful votes
February 24th, 2017
Verified purchase

I need to return the items what is the address the items are to small my phone number is *******992 my address is 3722 Burling ridge lithonia ga *******

Thumbnail of user erikj18
1 review
0 helpful votes
April 20th, 2017
Verified purchase

Item was ordered 4/9/17, has yet to arrive as of 4/20/17. Had I known, I would not have ordered...

Thumbnail of user alanl63
1 review
0 helpful votes
December 17th, 2016
Verified purchase

Hope they can sort it out or this will be the last buy for me

Thumbnail of user tammye20
1 review
0 helpful votes
December 28th, 2016
Verified purchase

Please respond on my delivery

Thumbnail of user leeannep3
1 review
0 helpful votes
December 13th, 2016
Verified purchase

I feel the product is lacking on the actual stone side. I wasn't expecting real gems however I'm giving this charm as a gift and I'm still not sure I want to?
It looks like something is on the stones.
The picture turned out good, only wish I picked a much brighter image.

Thumbnail of user katherinew32
1 review
0 helpful votes
December 22nd, 2016
Verified purchase

I ordered in beginning of December for Christmas present. On dec 22 still haven't received and the tracking site has not posted update since dec 12 so I have no idea if it's on the way. I have emailed support twice with no success in obtaining useful information.

Thumbnail of user nilsar
1 review
0 helpful votes
January 17th, 2017
Verified purchase

It makes no sense to wait 9 to 25 days for the item to arrive via standard shipping.
It has been 18 days and I'm still waiting.

Thumbnail of user clairel32
1 review
0 helpful votes
December 10th, 2016
Verified purchase

Disapointed cant seethe photos very well

Thumbnail of user javiers17
1 review
15 helpful votes
December 17th, 2016
Verified purchase

I ordered 11/28/2016 with more than 25 days for free shipping. Today is 12/17/2016 I have sent to emails about this order, I have not gotten a response. I'm worried that this special order I made for may daughter, wont get here. I've tracked this everyday, it still says Origin Post is Preparing Shipment. There's only 5 business days for delivery. I feel like I made a mistake ordering from Glamulet. There goes my daughters Christmas gift.

Thumbnail of user nancyb186
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

I did place my order but did not receive any email or tracking #. I have not received my order yet or any confirmation. Can some one tell me when it will be shipped or give me my tracking#. Thank you

Thumbnail of user anitad22
1 review
0 helpful votes
December 30th, 2016
Verified purchase

Nice charms but really wanted it for gift at Christmas.

Thumbnail of user robertb404
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

Paid £9.95 for guaranteed Christmas delivery but wasn't received until the 28th

Thumbnail of user donnac153
1 review
0 helpful votes
February 22nd, 2017
Verified purchase

Gift was offered at time of original purchase, but was not received. Even showing listed on delivery sticker on package.

Thumbnail of user duanes27
1 review
0 helpful votes
February 20th, 2017
Verified purchase

Pandora charm doesn't fit the bracelet and for be 30 dollars a charm. I think they should fit properly.

Thumbnail of user jacobz4
1 review
0 helpful votes
January 4th, 2017
Verified purchase

I payed extra money for the Christmas delivery guarantee and did not receive my item untill the 30th of December. Very unimpressed.

Thumbnail of user cjk7
1 review
0 helpful votes
March 3rd, 2017
Verified purchase

I tried to buy a second item using the coupon after original purchase, and contacted the company to try and figure out a way to do this. I heard from them the following week saying item had already shipped.

Item itself was great but would have liked the second item along with it

Thumbnail of user mikeb350
1 review
0 helpful votes
February 20th, 2017
Verified purchase

I ordered a charm for my fiancé for Valentine's Day she picked out because she wanted the free charm gift that came with the order however I did not receive the free charm as advertised with my order.

Thumbnail of user geraldines8
1 review
14 helpful votes
January 17th, 2017
Verified purchase

I ordered a bracelet and (8) charms as gifts, for a total purchase of $250. While the quality of each piece is lovely, the packaging is horrendous! All items are shipped in individual clear ziplock bags and then placed in ONE (1) Glamulet small box. I realize that these were on sale; however, HOW am I to give these as gifts without individual boxes? This truly cheapens the look and value of the product, all for the mere cost of a 10 cent box? I'm very disappointed in this short-sighted and poor business practice.

Service
Value
Shipping
Quality
Thumbnail of user susanm264
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

Frustrated. Sums up my initial response. I had reservations on ordering online, as I had done so previously with a completely different company last year. That was clothing and a few kiddies toys. They never showed up until two months later after I had cancelled the order! My friends all seem to be on board with online purchasing so I thought I would give it another try. They were to be Xmas gifts for my niece and new daughter-in-law. Once again I was disappointed although I guess I should have paid more attention to delivery fine print. I initially was under the impression it was 3 day delivery. Apparently that is only if you pay extra. Delivery is 9-25dys a pretty long wait in today's world I think! I got it just before New Years! I had run out at the last minute to purchase gifts in their place. I will keep these now and perhaps give them at some later date, but the experience just reinforced my distrust of online shopping. Not for me obviously!

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From the business

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.

Business History

This is Glamulet Legacy. The rare, The exceptional, The utterly timless rarest Jewelry in the world.

Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.

Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.

From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.

Company Representative

Thumbnail of user rodgerr10
Glamulet J.
Project Manager

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