• Ginos

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Overview

Ginos has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Ginos?
Top Critical Review

“Beware of sanitation, poor service and attitudes”

Steven H.
4/13/16

I reviewed Gino's a few months ago. The food was prepared in an unsanitary manner and the blond waitress was obtuse and hostile. She forgot my drink, donned used disposable rubber gloves and wore them around the kitchen handling everything. I wound up cancelling the sub as the thought of the unclean manner in which it was prepared disgusted me. What with hep b and c, aides and a host of other diseases I couldn't bring myself to touch never mind eat anything she prepared. I went back an hour ago in hopes they had rectified things. They haven't! In fact they were hostile and angry at me for trying to inform the owners of the problem. The cook was upset I had phoned the other location, sharing the 2nd bad experience from this waitress. I was served a slice of pizza and my drink after a while I asked the waiter if my meatball sub was almost ready. He said the cook was angry with me and I should probably just pay my check and leave. The man seated at the counter next to me said that she is a f****n b***h. I said she was just terrible at what she does and had a really bad attitude. It seems that she is the elephant in the room that everybody knows about, but no one says anything out loud. Now I see why. Apparently its easier to lose customers than to train the owners daughter. I paid and turned to leave when the cook came up with my sub. I told him I heard he was upset and was just leaving. He retorted he was angry because I had tried to get the waitress in trouble by calling the other store and she was the owners daughter. In trouble? Is this jr high? I said no, I had just tried to share some evident issues about service and sanitation. He started to turn and leave, but turned back and told me that she, (the owners daughter) didn't want me to come back. It's a good thing her parents own the business, she wouldn't be able to keep a job or a business with her obvious lack of skills, attitude or understanding of sanitation and neither would the cook and some of the other staff. I started to leave when another employee came running from the kitchen to wish me a nice day. I have only seen behavior like this on tv, I have never even heard of it in the real world. If sanitation is not a concern in this day of hep B and C, aides and a host of other diseases, staff with attitudes and poor work habits then this is your place. If however you would like to know the food is prepared in a clean and sanitary manner and the staff is greatful for your business may I suggest some much better establishments: 1. Positano's Italian Restaurant on Tampa Road, family owned, they care, servcie is excellent, their veal and eggplant are superb and try the stuffed mushroom caps but share the serving is large. Imagine mushroom caps stuffed with sweet italian sausage. Make a reservation as they fill up fast. 2. Alfanos Italian restaurant on Clearwater Largo Road, stunning atmosphere and excellent eggplant, again make a reservation. 3. Queens Pizza, greek style, incredibly good sauce, cheese and crust. They are on Tampa Road and on 19 N in Palm Harbor. 4. Plum Tomato in Tarpon Springs, good pizza and great food with a friendly staff. 5. Umbertos Italian Restaurant on Patricai Ave in Dunedin family owned and excellent food. 6. Felice's Pork Deli, family owned, friendly happy staff. An old fashioned Italian deli and sandwich shop. Everything is really good.

Reviews (1)

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Thumbnail of user stevenh63
14 reviews
8 helpful votes
April 13th, 2016

I reviewed Gino's a few months ago.
The food was prepared in an unsanitary manner and the blond waitress was obtuse and hostile. She forgot my drink, donned used disposable rubber gloves and wore them around the kitchen handling everything.
I wound up cancelling the sub as the thought of the unclean manner in which it was prepared disgusted me. What with hep b and c, aides and a host of other diseases I couldn't bring myself to touch never mind eat anything she prepared.
I went back an hour ago in hopes they had rectified things.
They haven't! In fact they were hostile and angry at me for trying to inform the owners of the problem.
The cook was upset I had phoned the other location, sharing the 2nd bad experience from this waitress.
I was served a slice of pizza and my drink after a while I asked the waiter if my meatball sub was almost ready. He said the cook was angry with me and I should probably just pay my check and leave.
The man seated at the counter next to me said that she is a f****n b***h.
I said she was just terrible at what she does and had a really bad attitude.
It seems that she is the elephant in the room that everybody knows about, but no one says anything out loud.
Now I see why.
Apparently its easier to lose customers than to train the owners daughter.
I paid and turned to leave when the cook came up with my sub. I told him I heard he was upset and was just leaving.
He retorted he was angry because I had tried to get the waitress in trouble by calling the other store and she was the owners daughter.
In trouble?
Is this jr high?
I said no, I had just tried to share some evident issues about service and sanitation.
He started to turn and leave, but turned back and told me that she, (the owners daughter) didn't want me to come back.
It's a good thing her parents own the business, she wouldn't be able to keep a job or a business with her obvious lack of skills, attitude or understanding of sanitation and neither would the cook and some of the other staff.
I started to leave when another employee came running from the kitchen to wish me a nice day.
I have only seen behavior like this on tv, I have never even heard of it in the real world.
If sanitation is not a concern in this day of hep B and C, aides and a host of other diseases, staff with attitudes and poor work habits then this is your place.
If however you would like to know the food is prepared in a clean and sanitary manner and the staff is greatful for your business may I suggest some much better establishments:
1. Positano's Italian Restaurant on Tampa Road, family owned, they care, servcie is excellent, their veal and eggplant are superb and try the stuffed mushroom caps but share the serving is large. Imagine mushroom caps stuffed with sweet italian sausage. Make a reservation as they fill up fast.
2. Alfanos Italian restaurant on Clearwater Largo Road, stunning atmosphere and excellent eggplant, again make a reservation.
3. Queens Pizza, greek style, incredibly good sauce, cheese and crust. They are on Tampa Road and on 19 N in Palm Harbor.
4. Plum Tomato in Tarpon Springs, good pizza and great food with a friendly staff.
5. Umbertos Italian Restaurant on Patricai Ave in Dunedin family owned and excellent food.
6. Felice's Pork Deli, family owned, friendly happy staff. An old fashioned Italian deli and sandwich shop. Everything is really good.

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