I bought shoes and a swimsuit about 2 months ago. I had much to say that was not good fuelled by bad reviews as I am from a foreign country. The company contacted me when I complained and from there on in they were amazing. My feeling is that the transport and duty costs should be visible up front not necessarily the amount but the fact that there are hidden costs . I was refunded the import tax and vat which softened the blow because from the initial cost the purchase was to cost nearly 3 times what I expected to pay. Well done Floriday although probably first and last time I will shop on line
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