• GigSalad

GigSalad

Overview

GigSalad has a rating of 4.14 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigSalad most frequently mention customer service, and several years. GigSalad ranks 3rd among Event Planning sites.

  • Service
    44
  • Value
    42
  • Shipping
    8
  • Returns
    7
  • Quality
    31

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 73.7%
Positive
14
Neutral
0
Negative
5
118
See all photos

What reviewers want you to know

Positive highlights

  • Their customer service is excellent and their booking service beats every competitor in our market (Dallas-Fort Worth.)

Critical highlights

  • Then they gave us the poor review to justify their actions to gig salad.
How would you rate GigSalad?
Top Positive Review

“Randy Carson and Band”

Sandra W.
2/29/24

Pipe Creek General Store and Dancehall, LLC highly recommend Randy and his band. He is a singer and songwriter. He and his band are extremely professional, they arrive early to set up and rehearse. They engaged with the audience and dancers. During their breaks they went around to meet-several of the attendees. Definitely recommend to any venue looking for a great band.

Top Critical Review

“Be Very Careful”

Paulette C.
10/4/23

I have used Gig Salad twice. The first time was a pleasure. The second time I had to cancel a few days after I booked the singer due to one of the guests being in the hospital for COVID. I in no way inconvenienced the performer, but they kept the whole $405 deposit. Be careful when booking if they ask for all of the money upfront. If you need to cancel, you WILL lose all of it.

Reviews (247)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25) gig salad (52)
Thumbnail of user sandraw2484
1 review
0 helpful votes
February 29th, 2024

Pipe Creek General Store and Dancehall, LLC highly recommend Randy and his band. He is a singer and songwriter. He and his band are extremely professional, they arrive early to set up and rehearse. They engaged with the audience and dancers. During their breaks they went around to meet-several of the attendees. Definitely recommend to any venue looking for a great band.

Service
Thumbnail of user kuchinskiw
1 review
0 helpful votes
February 15th, 2024

After many wonderful experiences working with Gigsalad, I wanted to take this opportunity to share how professional and artist-friendly their service is. Their technology is superb and works incredibly well both in terms of helping clients book artist services to how they support individual artists. As a jazz guitarist who is both an individual performer and jazz trio, I could not be more pleased by my association with Gigsalad and certainly plan to continue this rewarding relationship as their web presence and design provides excellent leads and bookings.

Thumbnail of user walters880
1 review
0 helpful votes
January 6th, 2024

Very easy to use, I'm on the free plan and still get quite a bit of leads. Tech support is also very helpful and courteous. Recommended!

Thumbnail of user glenj61
2 reviews
0 helpful votes
December 24th, 2023

This is my second year using GigSalad for Santa jobs. I highly recommend this site for job leads. The jobs were high quality and were truly inspiring.

Service
Value
Quality
Thumbnail of user janosteatro
1 review
0 helpful votes
December 9th, 2023

Gig Salad is a platform that cares about us artists. Thank you for your valuable help in promoting and respecting our profession.

Thumbnail of user hannak68
1 review
0 helpful votes
November 16th, 2023

Its a great site to find gigs. You only pay if the client accepts your quote.
It's user friendly and the customer service is great

Thumbnail of user dougm863
2 reviews
1 helpful vote
April 24th, 2023

I honestly didn't expect much when I signed on for GigSalad. But I have been blown away by not only the amount of gigs I have landed, but also the service I have received from GigSalad. They are always extremely helpful and friendly any time I run into an issue. I started out with the FREE account and within a week or two had already received multiple leads. In January I decided to go ahead and pay for the highest level of booking. Less than 6 months in and I have 19 bookings with venues I would not have had otherwise. Thanks GigSalad. An incredible service for performers!

Service
Value
Thumbnail of user meganp75
Megan P. – GigSalad Rep

Thank you for the kind and thoughtful words, Doug! We appreciate your membership and wish you lots of happy gigs.

Thumbnail of user chuanlik
1 review
0 helpful votes
December 25th, 2022
Verified purchase

I didn't give it much thought and hope when I registered for a free account on GigSalad, thinking that it might be another platform like Thumbtack that will only get you leads (and fake leads) if you pay a lot of money. I was wrong, they actually much more user-friendly and vendor centric than Thumbtack! My experience with GigSalad has been good so far and I got booked four times within just two months. (Considering how busy I am with teaching).

Service
Value
Returns
Quality
Thumbnail of user meganp75
Megan P. – GigSalad Rep

We're so happy to hear this, Chuan-Li! Thank you for sharing your experience.

Thumbnail of user dennisp703
1 review
0 helpful votes
December 13th, 2022

As a professional Santa, this is the first year I have used any kind of booking service besides myself. GigSalad was highly recommended by many of my "Brothers in Red" It made it easier to reach beyond my local area without spending a lot of money on untested advertising.The online calendar made it much easier to stay organized and allows blocking out unavailable times as well as letting one add in self done bookings. GigSalad provides leads but doesn't commit to a booking. That is up to me entirely. I stay in control.

Products used:
Providing leads for my entertainment service

Service
Value
Quality
Thumbnail of user meganp75
Megan P. – GigSalad Rep

We love when new Santas join our platform! Thank you for sharing your feedback and we hope you're having a wonderful holiday season.

Thumbnail of user katieh494
2 reviews
1 helpful vote
December 16th, 2021

I have been an entertainer in the private events industry for over 12 years. My experience with the platform and its technicians has been nothing short of stellar! They really care about the artists that use their website for booking private events. I only wish I would have signed up with GigSalad sooner than just a few years ago. I greatly appreciate this group of people and will continue to highly recommend GigSalad to my peers and friends!

Service
Value
Shipping
Thumbnail of user sjohnny3344
1 review
0 helpful votes
July 6th, 2023

Hired David Byrd and his band for a 4th of July house party. Showed up early to set up and started on time.
Music was VERY good
Breaks were tight and my guests were dancing all night
High quality and will have the band back

Thumbnail of user meganp75
Megan P. – GigSalad Rep

That's awesome! Thank you for sharing, and we're glad your party was a blast!

Thumbnail of user billb1789
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

You will locate most any type, category, or style of entertainment for most any event need on Gigsalad. Musicians, Dancers, Artists, Comedians, etc. You will find options fitting most budgets. Thier online Artist -Client Agreement is simple, efficient and complete. Artist or Performer Payment process is convenient and safe.

Thumbnail of user andersd8
1 review
0 helpful votes
June 17th, 2022

I moved to Austin, TX 3 years ago. The music scene was genuinely intimidating to a newcomer. Gigsalad was recommended by a friend and I hopped on. Excellent idea. My band and I almost immediately began pulling bookings for private parties, corporate events, weddings and a lot of opportunities to even perform our own music.

The fact that you control your own quotes directly with the client makes it easy to grow and thrive at your own pace. In our case we started with a small PA and lighting system that was appropriate for backyard parties and small events. Thanks to the continued work we got from our gigsalad events we were able to reinvest in our infrastructure to include trailers, stage modules, PA and lighting systems and even a band vehicle leading to bigger, better paying opportunities.

I'm very grateful to the gigsalad platform. Their rates are quite reasonable, considering the potential and I keep food on my table largely because of this terrific service.

- Anders Drerup
Austin, TX

Service
Value
Quality
Thumbnail of user meganp75
Megan P. – GigSalad Rep

We love hearing this, Anders! Thank you for sharing and we're so happy we can help you make a living doing what you love.

Thumbnail of user waynes677
1 review
0 helpful votes
January 27th, 2022

I've only just started (within the last week) my membership with GigSalad. To check them out, I went with the Free Membership option although I'm already considering one of their Paid Memberships for the near future. Setting up my Profile was easy and painless. One thing I really like is the ability to request, and have posted, reviews from previous Event Coordinators (even those not booked through GigSalad). Though I have not yet received a booking through GigSalad I'm looking forward to a long, lasting and successful partnership with them.

Service
Thumbnail of user janew908
1 review
0 helpful votes
August 14th, 2023

It was a pleasure doing business with GigSalad. The performer (Marilyn Monroe) was extraordinary. She
Was on time and looked so much like the late Marilyn Monroe. Our guests were so impressed by her professionalism. I would highly recommend using GigSalad and Marilyn at your next party/business function.

Service
Thumbnail of user meganp75
Megan P. – GigSalad Rep

How wonderful, Jane! We love hearing stories like this. Thank you for your kind words!

Thumbnail of user dougm743
0 reviews
0 helpful votes
June 23rd, 2022

I set up my profile and with in a day I had a request to come and perform and lead worship at a church just a couple of hours away. We negotiated a reasonable fee and now I'm looking forward to being with them this Sunday morning. I hope to gain many new friends and opportunities through gig salad as I continue to expand my music and ministry.

Thumbnail of user meganp75
Megan P. – GigSalad Rep

That's awesome, Doug! We're so happy our platform is helpful to you.

Thumbnail of user charless2669
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

Highly professional, I get a lot of work from them. I have used Gig Salad for many years and even have a featured profile. I find them to be incredibly easy to communicate with and even refund money when it was taken in error. Or if the gig canceled.

It actually was time for me to renew my membership and I like to pay a year in advance. I looked at the amount of money I needed to spend, $479 and then I looked at the leads that had materialized for me and totaled up over $4000. It is definitely worth the investment!

Tip for consumers:
Booking agency gigs I use Gig Salad, Thumbtack, The Bash and of course get gigs on Yelp as well.

Products used:
Booking agency gigs

Thumbnail of user meganp75
Megan P. – GigSalad Rep

Wow, that's awesome, Charles! We're so glad to hear that the platform is helping you make a living doing what you love.

Thumbnail of user johny1076
2 reviews
0 helpful votes
December 21st, 2022

If you're not using Gigsalad to get booked for events, I'd have to ask why? I've been working with them for over 10 years and can only say how glad I am that I do! There are many ways to try and get booked but in my opinion, nothing is as far-reaching. I've used many ways to advertise and this is the most effective way to get more leads. I'm also very happy with the fee structure. Very fair and worth the cost.

Tip for consumers:
It's a great way to start getting clients, and bookings. And I haven't stopped using them.

Products used:
This is a booking site. There is no actual physical product. It's a service. I've never had a payment problem with them. They actually collect fees for me from clients, deduct their fees, then pay me via PayPal.

Service
Value
Quality
Thumbnail of user meganp75
Megan P. – GigSalad Rep

Thank you, John! We're so happy that you've been happy with our platform for so many years.

Thumbnail of user kevinr1450
1 review
2 helpful votes
April 7th, 2022

I've been promoting my service as a pianist through GigSalad for about a year and a half, and I've been very pleased with the results! Their platform provides a nice level of security and confidence for both parties, and I don't think I could better reach potential clients without significantly more cost and effort.

Thumbnail of user arikahnash
1 review
0 helpful votes
May 22nd, 2023

As one of the talents listed on this site, I truly appreciate the site, the staff who go out of their way to assist and adjust to accommodate requests, surveying and being open to adjust to serve the needs of its listed contractors and it's site's transparency.

Service
Value
Thumbnail of user andyr362
1 review
1 helpful vote
September 9th, 2023

I was booked for a private party by GigSalad. I called them with various questions and they were very helpful and friendly every time. Payment was quick and easy as well. I highly recommend them!

Thumbnail of user meganp75
Megan P. – GigSalad Rep

Thanks for the awesome feedback, Andy! We're so glad you're loving the platform and the service.

Thumbnail of user wendys970
1 review
0 helpful votes
February 28th, 2022
Verified purchase

Although I have been with GigSalad for a while now, this was the first time I have been able to accept a gig opportunity. They were very prompt answering my questions about how payment works. It was really easy, and their fees were very reasonable. I highly recommend working with GigSalad if you are looking for more gigs.

Products used:
This company offers a service, not a material product that is shipped or returned. They did a great job taking care of me.

Service
Value
Thumbnail of user darrylb174
1 review
0 helpful votes
January 7th, 2022

Gigsalad is superb website with all the professional tools! I've been using there service for many years.

Thumbnail of user meganp75
Megan P. – GigSalad Rep

Thank you for the kind words, Darryl! We're so glad to have you as a member.

Thumbnail of user daniely595
1 review
0 helpful votes
July 24th, 2023

I reserved Tom Bourbon (A Jimmy Buffet) solo performer with GigSalad, I was very pleased with his services. He was prompt, kept in communication with me, he followed up and his performance was great. I would highly recommend using this service.

Service
Value
Quality
Thumbnail of user meganp75
Megan P. – GigSalad Rep

That's wonderful, Daniel! Thank you for sharing and we're so happy the event went well.

Thumbnail of user peterl1545
1 review
0 helpful votes
October 21st, 2022

I've gotten tons of great gigs through gigsalad. Way better than the Bash. They are behind the musician 100%!

Thumbnail of user meganp75
Megan P. – GigSalad Rep

That's awesome to hear, Peter! We love helping musicians make a living doing what they love.

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From the business

GigSalad helps you hire live entertainment & book event services for your events!

Company Representative

Thumbnail of user meganp75
Megan P.
Director of Customer Experience
Typically responds within 18 hours

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