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GigSalad has a rating of 4.14 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigSalad most frequently mention customer service, and several years. GigSalad ranks 3rd among Event Planning sites.
This company responds to reviews on average within 18 hours
Pipe Creek General Store and Dancehall, LLC highly recommend Randy and his band. He is a singer and songwriter. He and his band are extremely professional, they arrive early to set up and rehearse. They engaged with the audience and dancers. During their breaks they went around to meet-several of the attendees. Definitely recommend to any venue looking for a great band.
I have used Gig Salad twice. The first time was a pleasure. The second time I had to cancel a few days after I booked the singer due to one of the guests being in the hospital for COVID. I in no way inconvenienced the performer, but they kept the whole $405 deposit. Be careful when booking if they ask for all of the money upfront. If you need to cancel, you WILL lose all of it.
GigSalad is by far my biggest source of new leads every holiday season. They make it easy to message clients without committing to a booking, and if you pay to list with them, they do not even require that you book via their platform. I don't like that they don't provide the client's email address, EVER, at any stage of the booking process. I don't like the amount of the fees they will slap on top of quotes that I send to clients - it is extremely jarring and confusing to clients when they have negotiated a rate with me to then find out they are going to pay about 8% more (the amount/percentage is not consistent and they are not transparent about how much the fees will be, either). And finally, I don't like that there are no ways to send multiple options in GigSalad quotes.
That being said, they definitely deliver leads if you are paying for their highest listing level. Their SEO is very good and it makes a lot more sense for me financially to list with GigSalad than to try and keep up with changing SEO standards on my own website (I'm not a marketing or web design expert, I'm a musician!). Their customer service is pretty good although they don't really respond to suggestions, since I've made the "give us multiple options for quotes" suggestion many times, but they take care of transaction-related concerns right away.
Tip for consumers:
Can I review Sitejabber? you get 3 out of 5 stars tbh.
Products used:
Featured membership listing
I have listed my Christmas caroling business with several different online gig sites, and GigSalad is by far the best one. They make it very easy for me to respond to leads with my own premade templates. The fee that they charge for bookings is reasonable; it's actually less than I would usually pay for credit card processing fees (but I think they only offer that booking fee rate to featured listings, which artists need to pay for).
They always pay on time, and their customer service is very responsive. Compared to some other booking sites that I'm not going to name, dealing with Gig Salad is an absolute breeze, especially during the holidays when things move very quickly.
I've been with Gig salad for 2 yrs. To check them out, I went with the Free Membership option although I'm already considering one of their Paid Memberships. Setting up my Profile was easy & painless. One thing I really like is the ability to request & have posted, reviews from previous Event Coordinators (even those not booked through GigSalad). Gigsalad is getting more and more efficient. From time we get leads. Then we reply with a quote. What's awesome about this platform is that GigSalad sends you an email notification on the spot when the client "view" your quote. This is key in following with the client on time.
When one gets many leads from time to time on several platforms on can miss on the follow-ups. And THE FOLLOW UPS (rightly done so) are KEY in closing/selling deals. Gig salad it is a wonderful page where you can find people interested in what you do and they really appreciate your work when you are responsible and talented
GigSalad has always been a marketing tool to get your business name out there. For a sole proprietor, the marketing aspects help reach well outside the local area and even state. I've welcomed the additional benefit that GigSalad offers my small business and appreciate it's effectiveness. Would recommend administration fees be adjusted. Fees should be reduced to less than. 017 per dollar received, not the. 08% per financial transaction currently administered.
Hi Andrew, thank you for the feedback. We will certainly consider your suggestion as we look ahead to our goals for 2020. We hope the platform continues to help your marketing efforts!
I've enjoyed doing a lot of these smaller events for local clients in the metro Atlanta area. We have had great success and every booking through Gig Salad has been flawless. I like the fact that my clients can leave reviews and my five star rating helps me get even more bookings. For an event MC for all occasions, look me up on Gig Salad: Kozmo!
Tip for consumers:
Respond quickly to potential booking inquiries.
Products used:
I am the product and all the users are very satisfied.
We're happy to hear that our platform is working well for you, Norman! Thank you for sharing your experience.
The jobs I have booked through GigSalad have all been great. I like GigSalad because you can set your own rate, and negotiate before sending a quote. You're really working for yourself. What people need to remember is GigSalad is a PLATFORM, they are not the event police, and there is a certain amount of risk involved always when you have to rely on people. My suggestion for anyone using GigSalad, whether you are hiring or being hired is, make sure to have a phone conversation/interview with the other party and verbally agree to all the details. If you book someone months in advance, make sure you are following up leading up to the event. If you are totally professional on both sides, events can turn out great. Just remember that you are dealing with PEOPLE, and the rest isn't GigSalad's fault.
Great advice, Marron, and thank you for sharing your wisdom. We’re glad to hear our platform is working for you!
A customer was looking for specific, customized entertainment which I can provide. GigSalad was instrumental in connecting us. - Jackson Gillman
We’re so glad to help find the right clients for you, Jackson. Thanks for sharing!
It had been about a few years since I used gig salad. I needed to update my profile n was able to find the relevant information to do so.
Hi Leean, we're glad the site was still easy to use after your hiatus! Please let us know if we can help you get reacquainted with things.
This was my first time using GigSalad and would definitely use again. It was easy to get a hold of entertainment in the area and receive a prompt quote. We used Sylvia the balloon lady and she was great at our company family bbq. She was on time; easy to work with; fastest balloon maker I've seen around, and has amazing balloon talent. Highly recommend her.
Hi Jenn, we're happy to hear that your first experience with us was a good one. Thank you for sharing!
The process is easy. Looking forward to performing for this event. I represent UnitedSoundEntertainment, a group of veteran musicians who love what they do.
With a premium membership I'm getting a good amount of leads. However I'm wondering why it takes 10 to 12 business days to get a deposit check received?
Hi Richard, thanks for your feedback! We're glad you're getting some great leads. Regarding your question, payment by check is the slowest method because the checks must be processed, printed, then mailed by hand (and unfortunately we cannot control the speed of the post office). However, we do offer direct deposit payments which only take 1-2 business days or PayPal payments which take 3-4 business days. Please contact our Customer Happiness Team for help switching your payout method: help@gigsalad.com or 417-889-9909. Thanks, Richard!
Great service, I would highly recommend GigSalad to anyone trying to expand their business. I've gotten a few different opportunities just based off this service(free) alone!..
I've always been pleased with the online exposure that Gig Salad has provided me over the years. Thank you and please keep up the good work
We love hearing this! Thank you, Lonnie!
What I like about GigSalad is that it came up afterwards with a system that allows vendors to pay for results. If you're not making enough to justify any yearly payment, you can still benefit from the platform by paying GigSalad a percentage of what you make. This arrangement is much fairer than paying a yearly fee without knowing whether it will produce any result.
Glad to hear the platform works for you, Roderick! Thank you for the feedback.
I've gotten many offers, especially when I was a paid member, but there was no way to indicate that I was never available on Friday night or Saturday, and that's 99% or what I got. I'm told that feature is/was coming soon (excluding days one is not available). Regardless, they deliver what they promise. I recommend them.
Hi Dana, thank you for the feedback! I'm sorry for any confusion about our features, but you can absolutely block out certain days/times when you don't want leads. You can read more about managing your calendar here: https://help.gigsalad.com/article/141-manage-your-calendar
We appreciate your membership and hope things continue working for you on our platform!
We've booked several jobs through GigSalad, I can confidently say that we trust them for the payments. I'm even able to assure potential clients that they area good company to work with! I notice that they are often tweeking operations a bit to make the site easier to use. It's very helpful!
As a percussionist, clients who wouldn't find me otherwise have found me through Gig Salad for fun and easy events. Give it a try!
Thanks, Felix! We're glad it's panned out for you!
Great way to expand your horizons. Hope your business continues to florish. And us along with it. Thanks again.
Gig Salad is a great way to find new clients that often you never would have acquired any other way. There are fees involved but that is just part of doing business. Gig Salad has a great easy to use platform and I recommend them if you are looking to grow your business.
Glad it’s working for you, Richard! We appreciate your support.
Super attentive, responsive, really enjoyed working with you. Totally professional. Highly recommend.
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GigSalad helps you hire live entertainment & book event services for your events!
We're so glad it's working well for you, Sonya! Thank you for sharing!