7 reviews for gigmit are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
GB
1 review
0 helpful votes

Avoid Gigmit
August 9, 2024

This is going to be a long review so just bare with me.

I discovered Gigmit as, like others here, I am a musician looks for gigs. I saw Gigmit on Music Gateway and it looked promising so I thought I'd try it out. I signed up with the free account because I have no money to be paying their fees. When I was on the free account, I noticed that you cannot do anything with it. Can't apply to any gigs because they all want you to subscribe to the PRO version. I thought that was a bit unfair. After some time, I bit the bullet and subscribed to the 14 day TRIAL version. Because I didn't use their service enough and I can't justify paying their fees, I cancelled it before the trial was set to renew. Gigmit are claiming that I never did this and because I wasn't sent a cancellation email (despite pressing the cancellation button multiple times across different days), it apparently didn't cancel. How convenient.

When I've looked at other people's experiences, they have had the EXACT same story as me. I have been getting harassed over email with an invoice of £233 to pay. I have no money even for myself at the moment let alone to pay Gigmit for a yearly subscription that I shouldn't have to pay. They are really threatening with their emails with getting debt collectors. When I've either replied to their invoice emails, sent them an email through their support, reported an issue through the website or emailed them through the cancellation email, I have had no response. I've emailed them countless times and get nothing back except for more threatening invoice emails. I'm 18, I've got problems with my mental health, I'm beyond terrified like I haven't got £233 to pay.

I contacted a lawyer and they told me as per EU laws, any business based in the EU have to give a 14 day period after which a service, subscription, item, etc, is bought where you get a full refund no matter the reason. I looked into the ECC website and that statement supports that. There are also laws against unfair/unlawful contracts.

Despite knowing this, I emailed them twice offering for them to change the yearly subscription (that I didn't select) and change it for a monthly subscription, I'll pay the fee for the month and then the subscription will be done. I've not received any response about that. I know they are fully able to do that as I've seen other people do that with Gigmit. I've also seen with others that when their Trial ended, they got charged monthly instead of yearly so I don't know why they couldn't have just charged me monthly instead.

I've been left scared because of this, my mental health has gotten drastically worse from the stress of being threatened with debt collectors if I don't pay. I don't understand this because literally any other business would see you haven't got money to pay a subscription and just won't renew the subscription, why does Gigmit just give you the PRO subscription before you've paid? It should be like any other business, if I don't have the funds to pay the subscription, the subscription doesn't renew. Not just renewing anyway and when their first threats being debt collectors.

I've contacted their support so many times with their email and no one ever replies but they're quick to send me threats about invoices. When I first requested to cancel my subscription, I used their online support form which conveniently doesn't send you a report that you had any contact with them! So I have no proof to show that I requested to cancel my subscription before that date. My advice is just to avoid Gigmit. Most people here have had the same/similar story to tell. If you want to stay stress-free, avoid them. I had emailed them offering to pay the subscription monthly (£20 per month). I don't like paying that at all but £20 is much more manageable for someone like me, 18, on benefits, severe mental health issues that I'm on meds for instead of spending £233 that I don't have. No response with that one either.

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Tip for consumers:

Good luck if you've paid for a PRO subscription or signed up for their trial one because you're not getting your money back and are gonna have a field day for the next few years

Date of experience: August 9, 2024
Germany
1 review
0 helpful votes

Empty
September 26, 2023

No suitable offers
Too far away
No suitable offers
Too far away

Business question
A friend recommended it to me
Product question
To try it out
Date of experience: August 27, 2023
Denmark
1 review
0 helpful votes

Gigmint is The Best
April 29, 2023

Gigmintis excellent. No better words will ever describe a better description

Business question
Excellence. To be continued…
Date of experience: April 29, 2023
Italy
1 review
0 helpful votes

Alone in the dark
May 21, 2023

Alone in the dark, Alone in the dark, Alone in the dark, Alone in the dark, Alone in the dark...

Date of experience: April 21, 2023
GB
1 review
0 helpful votes

Waiting hope this year
March 31, 2023

Havnt got a gig yet hope really to be bangin this year god willing

Business question
Seams like the best at what it does
Date of experience: March 31, 2023
GB
1 review
0 helpful votes

Does nothing for me
April 22, 2023

Its not very good really im a busker in greenock and im gettin offered concrt halls in viena?

Business question
It come in as an email.
Date of experience: March 23, 2023
Sweden
1 review
0 helpful votes

Good music platform
October 16, 2022

Very good music platform for independent artists looking to breake into the music industry

Business question
Looking for more gigs
Product question
For more networking
Date of experience: October 16, 2022
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7 reviews for gigmit are not recommended