• Gift Lady

Gift Lady

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Overview

Gift Lady has a rating of 3.51 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Gift Lady ranks 37th among Personalized Gifts sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    4
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
See all photos
How would you rate Gift Lady?
Top Positive Review

“Birthday Gift Basket”

Elsa S.
12/1/23

This was the 6th time that I used Gift Lady to deliver gifts/baskets to family and friends in South Africa. The ordering process is effortless. I can either created my own basket or order a beautifully curated basket for all occasions. The baskets are made up with high quality and uniquely South African products. From the start of the order there is always very clear communications on the status of the order and confirmation on delivery. This business is deserving of a five star rating!

Top Critical Review

“Terrible service”

Craig W.
3/20/24

We ordered a gift hamper for my sister in law for her birthday. Her mom passed away 10 days ago. It was supposed bro be an uplifting gift. This was a SUPER DISAPPOINTING gift! We paired extra for next day delivery... Terrible Terrible Terrible Terrible service! They can't keep up with their services they promise... There should be a -5 Star review! Terrible

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user elsas113
1 review
0 helpful votes
December 1st, 2023

This was the 6th time that I used Gift Lady to deliver gifts/baskets to family and friends in South Africa. The ordering process is effortless. I can either created my own basket or order a beautifully curated basket for all occasions. The baskets are made up with high quality and uniquely South African products.
From the start of the order there is always very clear communications on the status of the order and confirmation on delivery.
This business is deserving of a five star rating!

Service
Value
Shipping
Quality
Thumbnail of user tarynv10
3 reviews
0 helpful votes
July 13th, 2023
Verified purchase

As someone living abroad I have been ordering hampers from Gift Lady for a few years, and every recipient has raved about the quality of the contents and presentation. I just ordered a hamper for my sister, and one item was out of stock so they replaced it with not just one, but TWO items to make up for the shortfall!

It can be tricky trying to order gifts online in South Africa from abroad and I've had some let downs before, but Gift Lady stands head and shoulders above the rest and I have no hesitation in recommending them. The ability to create your own custom hamper, plus the option to add a custom gift wrapper, and a gift message, really adds a personal touch to their hampers.

It's comforting to know that you can rely on someone on the other side of the pond, to take as much care as you would in putting together a gift for a loved one Highly recommended!

Products used:
Personalised hamper

Service
Value
Shipping
Quality
Thumbnail of user reenas67
1 review
0 helpful votes
February 8th, 2024

Gift Lady was extremely professional and prompt with my order. They communicated all the way and presented a beautiful gift to the recipient.
They will be my go to for all my gift giving in SA, being from Australia I am very confident with Gift Lady's service...Well done

Service
Value
Shipping
Quality
Thumbnail of user kerryleighgrant
1 review
0 helpful votes
April 7th, 2023

This company is extremely efficient and quality of goods is great. Thank you for doing amazing things for people who are not able to do it from abroad. You guys are great and highly recommend you

Thumbnail of user limarac
1 review
1 helpful vote
May 18th, 2020

I have had some issues with some other companies and I ordered from UK for a family member in SA. I didnt realise about the Alcohol ban and I got a refund straight away. I decided to book some flowers and the date was wrong. I emailed and they got STRAIGHT back to me and organised a faster delivery. I cannot express how frustrating things are in these times and the service was excellent! Will always use this company.

Thumbnail of user julietj1
1 review
4 helpful votes
December 23rd, 2013

First time I have used giftlady to send christmas hamper to South Africa. I was too late for my requested delivery date as they do not deliver over weekend but was given Monday 23 December. I was able to track the hamper and my sister emailed me to say it had arrived and listed the contents - all as expected. Good price and good service. Previously used giftsnideas but this year's website did not look right and seemed expensive so from now on it will be giftlady.net

Thumbnail of user craigw923
1 review
0 helpful votes
March 20th, 2024

We ordered a gift hamper for my sister in law for her birthday. Her mom passed away 10 days ago. It was supposed bro be an uplifting gift. This was a SUPER DISAPPOINTING gift! We paired extra for next day delivery... Terrible Terrible Terrible Terrible service!
They can't keep up with their services they promise... There should be a -5 Star review! Terrible

Products used:
None!

Service
Value
Shipping
Returns
Quality

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