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GiftCardMall has a rating of 1.15 stars from 306 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftCardMall most frequently mention customer service, business days, and next day problems. GiftCardMall ranks 92nd among Gift Cards sites.
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I receive a gift card for appreciation. I try to register it and it said error. Then I call it gave me the total amount. As soon I try to use it declined. Call customer service was a waste of time. Never received it back. They keep trying for me to give them my address and other unnecessary information. When I keep telling them it was a gift.
I received a $100 Gift Card and right after I registered it the balance came up as.74 cents. I knew these scams are out there but you always think your protected. Tried to call and not able to reach anyone. Extremely heartbroken as I was going to use for much needed groceries. Michele Williamson
I receive a gift card for appreciation. I try to register it and it said error. Then I call it gave me the total amount. As soon I try to use it declined. Call customer service was a waste of time. Never received it back. They keep trying for me to give them my address and other unnecessary information. When I keep telling them it was a gift.
Hi gift cards don't not working My name is jennann Rodriguez buy grandma and grandpa Christmas gift cards
Ordered $100 iTunes gift cad from ebay, paid $80 for it. Received it by mail today, went to iTunes website, entered number on back of card, value $100.
I don't know what problems other customers had, but I went on to get an "iTunes" card, after being disappointed by another big brand website, and I placed my order, and literally 3-8 minutes later I had a message saying my gift had arrived!... I had absolutely NO Problems... and I am a very happy customer... kind of funny too, b/c I read the bad reviews after already purchurcing my card, freaked out, logged in to check my estimated wait time, and to my suprise found, they had already sent my gift card!... I will definitely be back!... THANK U GIFTCARDMALL...:-))))
I have placed many prior orders with this company. They've always delivered what I paid for... always. Yesterday I placed a gift card order, & today I received an email requesting me to call them. I'd been randomly selected to answer a customer survey. They asked questions such as what website I'd ordered from, why I placed such a large order (2 gift cards), and what cross streets are near my house. I recognize the questions as identity-verification questions... so I'm comforted they're working in an honest manner. The clerk informed me I'll get my cards in 7 to 10 days. I'm confident they'll send me the cards I purchased... they always do. Normally I wouldn't write a review on a company so solid, but I was shocked when I saw this forum and saw all the 1-star reviews. It doesn't make any sense, so I felt compelled to post my experiences with them. In the last 2 years, GiftCardMall.com has always delivered a professional product. I appreciate their efforts to sell to legitimate buyers and thresh out the money-launderers.
I ordered two $50.00 VISA gift cards for my kids and everything went according to plan. I even personalized the gift cards with their names and had them each sent to different addresses. They got the cards on time in the mail and bought cute new school clothes for my grand babies! I was very pleased with customer service when I called in to ensure the cards were shipped on time as well. I spoke to a very sweet young lady and am definitely going to use giftcardmall.com again. I wanted to share this mostly because all of the reviews I read for the site were awful and I was very nervous about using it, but there were absolutely no probelems.
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