• G FUEL

G FUEL

Overview

G FUEL has a rating of 4.79 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G FUEL most frequently mention energy drink, great product, and customer service. G FUEL ranks 4th among Food & Drink Other sites.

  • Service
    281
  • Value
    291
  • Shipping
    289
  • Returns
    177
  • Quality
    288

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
527
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What reviewers want you to know

Positive highlights

  • However since I've realized they now have canned energy drinks, I checked them out.
  • Pros: Great Flavors Amazing selection of items to choose from (like a starter kit, etc.)

Critical highlights

  • My product never arrived, and their customer service didn't even say "we're sorry."
How would you rate G FUEL?
Top Positive Review

“Blue Ice”

Devante B.
3/12/23

This is one of the best flavors i ever had. I would recommend to buy. If your a Blueberry kind of person its Perfect for you.

Top Critical Review

“Poor customer service”

K. S.
1/27/24

Within a minute of ordering, I cancelled the order. They still shipped it and told me I had to deny the shipment. I was also told I would only be getting the cost of the product back, not i cluding the shipping. When it was delivered, as most people know, the package was left at the door. I did not have the chance to decline the package. Rather than pay for the shipping again to return the product that was marketed to minors, I just kept it...very reluctantly.

Reviews (1,785)

Rating

Timeframe

Other

Reviews that mention popular keywords

energy drinks (523) starter kit (64) shaker cups (79) customer service (99)
Thumbnail of user aaron81ramirez
1 review
0 helpful votes
February 8th, 2024

GFuel is fun and tastes great, but you're be better off buying powdered Kool aid and adding powdered caffeine to it. You would save a ton of money and achieve the same results

The main issue with GFuel is the ingredients not being included in enough of a quantity to achieve a therapeutic effect. As an example, "26 mg Antioxidant Blend" sure looks impressive, but in reality that's like taking a spec of dust and mixing it into your 16 Oz cup of water.

If you truly want a gaming supplement, Gorilla Mind Respawn is what I would recommend. I give GFuel three stars because it does have enough caffeine to give you energy, and tastes great, but costs way too much for what it is.

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Value
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Thumbnail of user jeremyw437
1 review
0 helpful votes
September 3rd, 2020

I purchased a starter kit several months ago and never received my sample packs. After several attempts in emailing customer service regarding this issue I have given up since no one seems to care about it. I sent pictures of packaging as requested but no one ever got back to me. Buyer beware if you try to contact them expect no communication. I will admit customer service aside their products are great. Cotton candy is a must!

Thumbnail of user luizm7
1 review
1 helpful vote
November 21st, 2018

I've made quite a few purchases from the G-fuel's website. However, the shipping option (as in the only one) for international parcels does not allow for complete tracking, which makes it easier for it to be stolen by my country's post office workers. (out of 7 purchases, only 3 ever arrived at my house) while buying from other websites, like bodybuilding.com, offer a better and more reliable service.

The customer service is also lacking, as they usually reply to messages very dismissively, like their international clients are not valuable.

In general, I always make purchases on this website with some remorse.

Thumbnail of user divontej
1 review
0 helpful votes
July 14th, 2018

I love your products there the best but I live in Canada so often when I order things it takes at least a month sometimes to get here. Have you guys though of opening actual stores or maybe having distributors in different countries so people don't have to wait as long.

Thumbnail of user lukeh113
1 review
1 helpful vote
September 19th, 2019

Most of their flavours have this buget taste of the flavour its supposed to be, i really dont know why people saying its great and the best its alright i guess, but be wary of what flavour your gonna buy cause you will know what i mean when i say budget taste

Thumbnail of user taylord128
1 review
1 helpful vote
June 8th, 2020

The G Fuel website is the worst site to order from and the app is unusable. The app crashes constantly and clears out payment information during a purchase, rendering it pointless. The products are very expensive and the actual website is so slow and glitchy. Links don't load and the functionality is poor. For a company that is this big, a working site and app is key.

Thumbnail of user mohameda267
1 review
0 helpful votes
May 4th, 2020

I like g fuel so much love you from kuwait

But Some times, the first experience may be unsuccessful due to lack of experience in the selection, so I hope that there will be a trial package for those who have not tried the product before.

Thumbnail of user antheaj
1 review
0 helpful votes
May 2nd, 2021

Although gfuel does have some great flavours, discounts and can keep you up for about 8-10 hours, the website lacks in a good User Interface, that doesnt continually mess up, very expensive shipping prices and far too many acidic flavours, where it shouldnt be. If you need something that is healthy to keep you up though, it will do!.

Tip for consumers:
Free shipping is only available if you spend more than $100 dollars (roughly 3 tubs)

Products used:
Tubs

Service
Value
Shipping
Returns
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Thumbnail of user halleh6
1 review
0 helpful votes
February 23rd, 2021
Verified purchase

I buy from them because I truly enjoy the products. Good drinks and cups. The actual company though is iffy from what I've experienced, bad customer service and my orders always come pretty beat up and badly packed.

Service
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Thumbnail of user jasonw345
1 review
0 helpful votes
October 27th, 2018

I absolutely love this product just not shipping cost. I drive a truck and it helps me get through the night keeps me alert and gives me plenty of energy with no crash.

Thumbnail of user leec136
2 reviews
8 helpful votes
May 29th, 2018

It gives you instant energy burst and doesn't crash afterwards. As a person who hate coffee and other sweet energy drinks, gfuel is my only option. Most flavours are flat our horrible and taste like cough syrup. I only like blue ice.

Thumbnail of user immeanrydg
1 review
0 helpful votes
May 8th, 2018

Being a energy drink company they make a good product, it has many flavors and most are good. The bad part is that even though they sell and reach their customers on the internet, their website is slow.
They should work a bit harder to make sure kids know that this is not the best product for them and should probably avoid it

Tip for consumers:
wait for some type of promotion or sale, they sometimes have BOGO promotions, free tester packs, free shakers w/ purchase, sales, and discount codes.

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Thumbnail of user helens126
9 reviews
4 helpful votes
May 30th, 2019

I like their products but I don't like their service. The delivery wasn't fast. And the website is not comfortable at all.

Thumbnail of user natalial50
1 review
0 helpful votes
December 8th, 2020

You will have to wait for 2 weeks or more to get your order delivered and this is after you pay the shipping fee.
However teens are obsessed with the product. I am ready to make placebo product, not sure if they know the difference.

Thumbnail of user norberts25
1 review
1 helpful vote
April 28th, 2019

So I made first order and it was sent to UK for some reason (I live in Czech republic). After one month of waiting, the package is probably lost somewhere. The second order with totally same address, which I made two weeks after first one, was here pretty fast. I made another order but I'm afraid, that there's 50% chance that it will be lost again. Btw I love G-FUEL but I would be more than happy to got a refund for first order.

Thumbnail of user johnj596
1 review
0 helpful votes
April 15th, 2018

Gfuel is a great product, I have next to no complaints. Except for the fact that they nail you with shipping costs. If there was a way to cut down on shipping prices this product would be an easy 5/5

Thumbnail of user alexanders129
1 review
0 helpful votes
September 27th, 2018

As an EU buyer, I experience a lot of trouble as soon as the package has left the United States regarding extra tax and longer delivery time

Thumbnail of user joeyv18
1 review
0 helpful votes
April 12th, 2018

G fuel is an amazing product. But, sometimes their customer service can be so shaky. :( 8/10 total. Theyve always been supportive but lately its been a little harder for them to keep up and its frustrating.

Thumbnail of user trentm28
1 review
0 helpful votes
May 6th, 2018

This is the best drink i have ever had! Worth the money! I suggest it to everyone! Been a customer for 2 years!

Thumbnail of user amirp15
1 review
0 helpful votes
June 28th, 2018

Gfuels product is top tier, but I hate ordering from their website because of how slow they ship. They need to hire more people to fulfill orders. I would just order from amazon but I cant do that for the new flavors.

Thumbnail of user hansolj
1 review
0 helpful votes
May 12th, 2021

Review of G-Fuel

Introduction

The Official Energy Drink of Esports, G-Fuel Energy Formula by Gamma Labs, was first created in 2012 and rapidly became an online sensation among the gaming community. G-Fuel is now the energy drink of choice for the world's best esports players, with some influencers creating their custom G-Fuel flavours, and is available in over 125 countries. G-Fuel's powdered version comes in sugar-free varieties, has just 25 calories per serving, and is packed with vitamins and antioxidants from 19 different fruit extracts.

Review
G-Fuel is very popular among the e-sports community for many reasons; Gfuel claims to give you endurance, energy and focus. It can be used for workouts, streams or just everyday life to give you that extra energy you need to make it through the day. G-Fuel can be bought in many flavours and many different shaker cups, each with a unique design. I bought 2 tubs of the G-Fuel energy formula and 2 shaker cups. I have bought the Pewdiepie's Lingonberry flavour and the Rainbow Sherbet flavour. They're almost empty now so I have been having it for quite some time now. As for energy, it does give you an unnoticeable amount of what they actually claim.
However, the powders are low in quality. G-Fuel uses a lot of artificial sweeteners and dye and a lot of filler ingredients. The filler ingredients cause to have a powdery texture when mixed with water which gives an almost unnoticeable amount of a bitter aftertaste. Another brand such as Gamersupps that also makes energy formula is better in quality because it is also zero sugar like G-Fuel and does not have filler ingredients. G-Fuel is expensive and only had 30 servings which are 30 scoops. Gamersupps come with 40 servings in a smaller scooper because of no unnecessary ingredients but has a better effect. This goes to show that G-Fuel is certainly tasty and accessible, but they are using manipulative marketing and using proprietary blends to trick people into buying their product.
The scariest part is the concept of "dusting" where they put a tiny bit of each ingredient into the product just so they can put it on the label even though there may be no effect at all.
All these products are not regulated by the FDA. Even if the label had said it had enough of the compound, there is no guarantee it actually does since it's not regulated. LabDoor is a site dedicated to actually testing supplements to see how close they come to the label and if there are any harmful compounds (these cheap supplements are made cheaply). Because the drinks aren't food, they cannot be regulated in the same way. Because of that, the door is wide open for shady business tactics and marketing, and a potentially dangerous product.

Products used:
Shaker cups and Energy Formula

Service
Value
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Thumbnail of user phils185
1 review
2 helpful votes
August 17th, 2019

Well. I do like the formular very much. They taste great and they keep me awake and focused in the afternoon.

What I don't like is the fact that my precious shaker got leaky after I dropped it for the very first time. Not even from a very high height. Which puts the claim, on the bottom of the bottle, "SIMPLY THE BEST BOTTLES IN THE WORLD" to question.
What I also don't like is that I haven't got an answer from the support... after full 8 days!
And this seems to be a common problem.

Tip for consumers:
Wait for sales and use discount-codes. There are enough out there ;)

Products used:
Shaker, several formulas

Thumbnail of user ginnah
1 review
0 helpful votes
September 27th, 2020

The products are fantastic! Great taste, variety and good price. I am also very happy with the shaker. That said, I had bad experience with ordering. When I want to proceed to shipping, I have to use paypal or amazon. Otherwise the site will not continue with the transaction. First time I ordered the starter kit it came fine. Other two times the order got lost. Not sure why it got lost first time, but second time I was able to contact the delivery company and it was told to me they did not receive full shipping information and sent it back. Shipping is not the cheapest but I hope it won't happen again.

Thumbnail of user maximeb23
1 review
0 helpful votes
March 28th, 2019

I like it, it taste good for the price and there is a large choice, but the shipping fee are ridiculous... more or less 1/3 of what you pay (if you leave outside US). They need to create a warehouse asap in EU...

Thumbnail of user leonardf57
1 review
2 helpful votes
May 30th, 2020

Great flavors, no stomach pains, no shakes, no headaches, would be nice if the shipping was up to par, still waiting on orders i purchased weeks ago! But when they do eventually come in they are great!

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From the business

G FUEL Energy is the Official Energy Drink of eSports!

Company Representative

Thumbnail of user michaeld373
Customer S.
Typically does not respond to reviews

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