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GetResponse has a rating of 2.77 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GetResponse most frequently mention customer service problems. GetResponse ranks 23rd among Email Marketing sites.
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I love the features of Get Response. The landing pages and forms are easy to use and implement. It is one of the only list managers that you can turn off the opt-in verification so you can migrate your list to GR without having to put people through another "click here" email to get them onto your list, which they have most likely already done once and could be very annoying to have to do again. I just need to send out two newsletters to my list each week and be able to create landing pages and forms that convert. GR does all of this for me.
I signed up for Get Response, not realizing the pricing I was shown was in USD. I tried to cancel my account immediately after I signed up and realized this. They do not offer refunds, claiming it's in their Terms of Service, which you are never shown when you sign up. This is poor customer service and frankly scam behaviour. With all the other email marketing platforms out there, I would choose another one.
Not all autoresponders are definitely created equal. And GetResponse stands out exceptionally! It is very easy to use and even if you have problems, the live chat is right there at your service. The customer support and service is very polite and helpful as well. Also support is located directly in Canada and they have a good reputation. There are many other great features as well besides the autoresponder, like capture page builders and other services. A great price for a great service/product!
Get Response is a really good CRM. It makes managing my e-mails and newsletters pretty easy. The ability to preview what my newsletters will look like via mobile is AWESOME! I love the analytics features. I find their training and FAQs very valuable. I also find the Customer Service team to be really helpful.
GetResponse is easy to use and simple to implement. Their system makes it simple for a small business owner to build a list, communicate effectively, and create sales opportunities. It's a great value for the features and support, and a good introduction to email marketing.
I have been using get response for over two years. I really like the perfect timing feature that gets the email to the customer when they are most likely to open it. The ptice was good for our company. We were just getting into email marketing and the previous system we used was harder to set up and get going.
There are two things that I find exceptional within' GetResponse. The first thing is the fact that there is 24/7 LIVE CHAT! That means WHENEVER I can't figure something out, can't find something, have a random question, need help, ANYTHING - all I have to do is click on the live chat tab at the bottom left of the page and BOOM! I have a live representative at my fingertips to help within' 5 seconds! No waiting! The second thing that I love are the features available withinthe Newsletter creation process! There are tons of templates, but even with just a blank, PLAIN, template, once you go in to create your actual newsletter, there are so many user friendly, EASY, ways to create a beautiful newsletter with drag & drop features! :)
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GetResponse is a web-based, all-in-one marketing platform that helps business owners to build permission-based mailing lists, maximize conversion ratios, increase profitability and build customer confidence. GetResponse serves more than 350,000 active users from 182 countries, engages more than 1 billion subscribers every month, and delivers 10 billion permission-based emails per year with an average deliverability rate of 99.3 percent.
GetResponse platform includes:
Email Marketing
With GetResponse Email Marketing, send beautifully-designed, responsive emails. Increase your sales and subscriber engagement through comprehensive email marketing campaigns. In just a few easy steps you can have an entire campaign up and running, whether you’re an experienced marketer, or just starting out. Use newsletters to send updates or announcements to your list, autoresponders to nurture and educate, forms to grow your list, and 99% deliverability to ensure your messages always reach your subscribers’ inboxes.
Features:
Newsletters, 99% deliverability, autoresponders, mobile-responsive email templates, dynamic content, advanced segmentation, responsive design, perfect timing, advanced analytics, AB testing, forms, list building apps
Landing Pages
With the simple to use drag and drop landing page creator, create 100% responsive landing pages and web forms. GetResponse landing pages include hundreds of professionally designed, ready-to-go templates. Create top-notch web pages for opt-in, thank you, sales, webinars, and more in less than ten minutes without touching a single line of code.
Features
Video integration, 150 responsive templates, mobile design, custom domain, image editor
Webinars
Nurture your leads with complete webinar marketing solution. GetResponse is the first email marketing service to provide a complete webinar marketing solution. With GetResponse Webinars, you can not only acquire new leads but also nurture existing customers, thanks to an advanced integration with GetResponse email marketing. Use GetResponse Webinars to host trainings, product announcements, trainings, demos, and more.
Features:
Desktop sharing, polls, presentation sharing, chat, moderation tools, VOIP camera and voice
Capabilities, attendee management.
Marketing Automation
Scalable workflows based on customer journeys. Create marketing automation workflows in an easy drag-and-drop creator to track subscriber behaviors in real time. React to completed purchases, abandoned carts, key web page visits, message engagement, and much more.
Features:
Email marketing automation, lead scoring, web traffic tracking, cart abandonment, automation segmentation
CRM
Create customizable, drag-and-drop sales pipelines to nurture your leads and turn them into repeat customers. Spot opportunities using deals and stages that fit your sales process. Add notes and comments to your deals to easily keep up with daily activities and smash your sales and marketing goals.
Features:
Pipeline view, deals, stages tasks, notes, reminders.
