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Getnamenecklace has a rating of 1.43 stars from 289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Getnamenecklace most frequently mention customer service, tracking number, and mothers day problems. Getnamenecklace ranks 149th among Custom Jewelry sites.
This company responds to reviews on average within 13 days
No positive highlights yet
Have no issues with this company. My partner ordered me a name necklace for my birthday last year. My mum loved it so much I ordered her one for Christmas just gone. Quality is great and love the presentation. Delivery times did take a bit to come but we did order well in advance knowing these was coming from overseas. Very happy. Would definitely recommend and use again. Many thanks
Awful! Paid extra for speedy shipping to get the necklace in time to wear for my wedding -- came late. They refused to refund me the shipping cost. When I eventually did wear the necklace, I broke out in a rash. I'm allergic to metals that aren't 925 Silver, which this necklace claims to be. However, there is no hallmark/stamp showing it's 925 silver. The company refused me a refund again. Terrible!
I ordered 4 to begin with. I received 3 so far 1 has yet to come. The weird thing is they sent two nameplates of the same name twice...
I really love this necklace I was scared at first because it was taking a while to get to me. But when it came in today I was so relieved. 8/10 recommended.
Tbh I purchased before Christmas it didn't come till 5 days after but they were very helpful in there response and quick to replay. When necklace did come no complaints atal she loved it and I was happy she was. Would buy again from this site
I understand the negative reviews. If you have an issue with your purchase, too bad for you. I took a star off for no customer service. None. I believe this Co. Is in Israel. Shipping takes a long time and no tracking is available, but I have always received my order. I have purchased 7 necklaces from this Co. And only had an issue with one, so I lost $35. To me, it is worth buying from here for the quality. The nameplates and bars are thicker and the chains are sturdier, than the competition. The most important thing when purchasing from this Co. Is to be very precise and accurate with your order. The pics below are from this company. I really must recommend Getnamenecklace.com..
Tip for consumers:
You MUST be very accurate when placing your order. The exact engraving, chain length, etc. There is no customer service. No refunds.
Products used:
6 of 7 necklaces purchased.
Awesome ring, arrived earlier then initially stated! Only negative would be that i wish the inscription was larger
I was scared to receive (if at all) my order after reading the reviews on the company. However, I was pleasantly surprised. I received my personalised necklace today and every thing is as it should. The order was shipped on 19/6. I expected a delay because of covid but the wait wasn't too long. Overall, I am satisfied.
I did not look at the reviews until after i bought it (i forgot lol) and after seeing these i was incredibly worried i would not get my necklace because it told me there was a delay and other people said they had not gotten there's after months when it said there was a delay. I kept tracking it and after a few weeks to a month or so, it was delivered so i was happy, i did not mind waiting. Then i started thinking, "what if it looks crappy?" after other reviews i've seen. I took it out and it is actually a nice necklace and i've only had it for a day or two but it seems like it's a good quality. Only downside besides the wait was that the words i had put on the necklace are not centered, it's off to the side a bit, but it's alright, better than expected! (will leave another review it breaks lol)
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Dear Andrea,
Thanks for your comments.
We have customer service team and you can email us if you need any help.
Email :support@getnamenecklace.com
Yours,
Customer Service Team