• GetMSOffice

GetMSOffice

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

GetMSOffice has a rating of 4.7 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetMSOffice most frequently mention new computer, and customer service. GetMSOffice ranks 25th among Software Other sites.

  • Service
    11
  • Value
    9
  • Returns
    10
  • Quality
    9
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I bought my Office 2016 product key back in October 2016 and few months late my office stopped working.
  • If your product key is for Office 365 for Business, redeem it here.
How would you rate GetMSOffice?
Top Positive Review

“Microsoft Office 2021 Home(PC) bought & paid 20231224 SGD $98.40 Yahoo / Sent Ng Bee Tong From:”

Bee Tong N.
1/24/24

Bought this, installed as advised. Unable to activate because of "This product cannot be activated because the product key is not valid" Had since bought a new one from another vendor, installed and activate sucessfuly on 20240124 Please advise, if I can get a a refund from you. Regards I wishing to inform all concerned the, immediately after my email on the same subject was sent to Getmsoffice, The vendar has just refunded me for the product purchased. I am very impressed and grateful the kind gesture and hornesty of the shop concerned. Regards 20240125

Top Critical Review

“Still Waiting”

Ken M.
8/4/21

Reasonably painless to order the software, Publisher, but more than an hour later still waiting. Can't seem to contact on chat.

Reviews (107)

Rating

Timeframe

Other

Reviews that mention popular keywords

office 2016 (6) office 365 (3)
Thumbnail of user thomasb2977
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

Did not receive download right away. Had to chase them down for it. When it did come 3 days later, it was # 1 from UK.? #2 it came in. ISO format which MICROSOFT windows cannot open. They then persistently tried to remote access my computer. (OH I should trust them now?) Then they indicated that I needed to write this file to DVD, and then read the DVD to change. ISO to. EXE- which took a DVD rewrite program and WinRAR to achieve. I am fairly tech savvy, but this is ridiculous. Why not just send a CD? I spent 4 hours doing that, and then when I finally got there, their authentication code was invalid. How was Joe from support supposed to do that remotely? How would I ever get money back from UK if they accessed my bank accounts? I paid through Paypal. They would not refund my money-they told me to go to my bank and it would take 90 days. If you love torture, torment and massive frustration-use GetMSoffice.com.

Products used:
NONE

Service
Value
Returns
Thumbnail of user hannaw25
1 review
0 helpful votes
February 3rd, 2021

This website only has good reviews because the technicians tell you to write one when they are "helping" you. The software had false advertisement! DON'T BUY

Purchased the software, could not redeem the code because it was for another country/ region error! (which I think is a set up for them to hack your computer and "help" you install it & if you noticed everyone in the reviews say they couldn't install it on their own) They never answered the UK customer service line. After reaching to them through chat I had their technician pretty much hack my computer so he could install the software (which is not safe) after it was installed and her was finished he told me to write him a good review. I noticed it was missing toolbars and I reached back AGAIN and asked them to fix it or I wanted a refund. After he saw the software was missing toolbars and was pretty much useless he not told me it was not refundable. I can't use the software at all without the toolbars. This pretty much wasted not only my money but also my time and I disputed the charge. This is a scam, I'm very disappointed.

Products used:
none

Service
Thumbnail of user peterk113
2 reviews
9 helpful votes
January 12th, 2017

I paid for Office 2010 Home student download version.

I was emailed a product key that is INVALID at Microsoft.com.

They replied to my first two emails with delaying tactics - and then total silence.

They do not answer the UK phone support line *******538.

Notice how new all the positive reviews are here.

This is a pop-up scam.

By the time Amazon and Trading Standards act they will be gone.

Make sure they dont have your money.

Thumbnail of user michaelm528
1 review
8 helpful votes
February 2nd, 2017

I bought my Office 2016 product key back in October 2016 and few months late my office stopped working. I consulted Microsoft Support and they said that the Key they sent me should not be sold (it's a developer key) and therefore it was blocked by them.
I contacted the getmsoffice.com few times, explained the problem, but they don't give a hand to solve the problem, neither offer a refund.

Tip for consumers:
Do not spend a penny on this website. Best thing you can do is to buy an Office from Microsoft website.

Service
Returns
Quality
Thumbnail of user joanl64
1 review
3 helpful votes
December 18th, 2017

I have been looking for MS Office online and lured by very cheap prices. I have realised there are a lot of scams out there and this looks like another.

Look at the positive reviews. Why so many animals and fruit - they are not real and neither are the reviews - except the negative ones from people who have been scammed.

Don't be another to buy an illegal key and lose money.

Also, NEVER let anyone access your computer remotely. Another scam. Thank you to the negative reviews. I won't buy but will report to Sitejabber

Thumbnail of user barryb67
1 review
1 helpful vote
November 23rd, 2017

Bought MS Office, download etc was reasonable (about 24 hours to access the key code) but the found that the version of Office I had bought would not be updated by Microsoft anymore. Double-checked the getmsoffice site to see if this was noted anywhere and I had missed it but it wasnt noted. Many emails sent to getmsoffice but basically said tough because I had already used the key code and then they stopped responding. Will have to take up the matter with my bank. No problems. About £40. Not the end of the world for me but at least I can play some games with getmsoffice and see who wins in the long term. Wish them luck!

Thumbnail of user bjornb9
1 review
6 helpful votes
October 13th, 2016

Still in the middle of dealing with this company - but service is awful and they sent the wrong product under the guise of a "free upgrade".

I'm guessing that I'll be another review where it takes two weeks to get the refund. The phone line doesn't work and the "chat" assistant has stopped replying to my questions.

This is a total scam.

Tip for consumers:
Don't use this site.

Service
Value
Returns
Quality
Thumbnail of user mariam561
Maria M.
1 review
3 helpful votes
September 8th, 2017

My company purchased a Windows Pro 10 license yesterday. The key issued was incorrect. After numerous conversations the service centre has now just gone cold on me and is no longer responding.

Thumbnail of user ruthm74
1 review
4 helpful votes
December 14th, 2016

What is not made clear is that if you upgrade your PC or have a problem, you cannot switch the software over. So having had a very expensive piece of software for 2 weeks and then upgraded my PC i was stunned to find out that I am not able to transfer it over. All other software I have ever bought allows you a sinlge user licence that you can transfer under genuine circumstances. This is just a scam.

Thumbnail of user michaele106
1 review
9 helpful votes
January 18th, 2017

I wonder who is posting all the positive reviews? Don't believe them. This company stole £50.00 from me. The moral of the tale is if an offer looks too good to be true it probably is.

Thumbnail of user helenf48
1 review
4 helpful votes
August 26th, 2017

This website is a scam, the positive reviews are clearly all fake. Purchased this as seemed legitimate and was the first link to appear on google. Clearly a scam - link didn't come through as stated, so I began to do a little research. The company address is fake, contact number outsourced. Received a phone call from them asking to confirm details prior to sending out the product key - no legitimate company would do this, asking for my name, address - I put the phone down before getting to the final questions. Had to contact the bank and get my card cancelled due to fraudulent concerns. Please avoid falling victim to these scammers!

Thumbnail of user joet106
1 review
7 helpful votes
April 2nd, 2017

They keep sending the same link that doesnt work claiming that it does however when you try it the connection is not private meaning that hackers are able to get to you a lot easier dont trust them no matter how appealing the site may be.

Thumbnail of user lewisw24
1 review
4 helpful votes
October 10th, 2016

Took weeks to get a refund. Key not delivered correctly and it was impossible to access my account. Just a ton of lies and crap spelling.

AVOID

Thumbnail of user tahira9
1 review
3 helpful votes
October 8th, 2016

I needed a key for Office Home and Business 2013, purchased it from this website, they sent me a confirmation email which had no key, i then spent an hour on live chat where a person called Melvin apologised as their systems were broken. He then manually sent me a key which when i tried on the office setup site it said:

Sorry we cant find this product key in our database.

If your product key is for Office 2010, Office 2007 or Office for Mac 2011, you can redeem your product key and download Office here.

If your product key is for Office 365 for Business, redeem it here.

Error code: ERR_INVALID_TOKEN
Correlation ID: 8bd8e34d-4935-4a3c-b430-a44c90a4d6c3

Then the company would not refund me saying they need proof the key is not working. Quite frankly this is something they should have checked and verified before sending me the key and asking for payment. I spent then next 6 hours trying to get a refund which still hasnt arrived.

DO NOT DEAL WITH THIS COMPANY - FRAUDULENT.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Buy Genuine Software from GetMSOffice in the UK. Download Office Mac 2011 Home and Student. Download Microsoft Student 2010. Visit us to save BIG!

How do I know I can trust these reviews about GetMSOffice?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GetMSOffice?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business