GetDivorcePapers has a rating of 4.44 stars from 678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetDivorcePapers most frequently mention live chat, easy process, and great service. GetDivorcePapers ranks 4th among Legal Documents sites.
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I recently used getdivorcepapers.com for my divorce process, and I must say, the experience exceeded my expectations. From the beginning, the platform was user-friendly and made what could have been a complicated process, straightforward and manageable. The customer support team deserves a special mention. They were available to answer my questions, provide guidance, and ensure that I felt supported every step of the way. It's rare to find a service where the support team genuinely cares about your individual case, but that's exactly what I experienced here. Most importantly, my papers were approved by the court without any issues. This was a huge relief and validated my decision to use getdivorcepapers.com. The process was efficient, the service was exceptional, and the outcome was exactly what I hoped for. I highly recommend getdivorcepapers.com to anyone going through the divorce process. Their professionalism, support, and effective service have made a challenging time in my life significantly easier. Thank you to the entire team for your help and for providing a service that truly delivers on its promises.
If I had to do this over I wouldn't use them. The communication is terrible. Trying to get a hold of anyone is close to impossible. Also when you do get someone they are extremely rude. I called with a simple request - to get a receipt of all my payments. They would not provide this. So if you need help and support through the process and the ability to talk to someone whether on the phone or email, don't use this company. Ha! Also, to verify this review it asks for a proof of purchase…like I could get that from the company!
If I had to do this over I wouldn't use them. The communication is terrible. Trying to get a hold of anyone is close to impossible. Also when you do get someone they are extremely rude. I called with a simple request - to get a receipt of all my payments. They would not provide this.
So if you need help and support through the process and the ability to talk to someone whether on the phone or email, don't use this company.
Ha! Also, to verify this review it asks for a proof of purchase…like I could get that from the company!
Run from these scales, that all they are, they still your Info fack fack they will rip you off, do not use them
Tip for consumers:
Don't use them
Products used:
No refund they are a scam, they will steal your money and information
On the day of purchase they advertise it as $188.99. But they did 2 billings, one for the correct amount and an additional seperate charge for $39.99. Now a few weeks later they add an additional charge of $49.99 where I have authorized no extra charges of any kind. Three seperate days of calling in to discuss and NO ONE ever answers the billing line. This is flat wrong and unethical.
Tip for consumers:
Extra charges added with NO APPROVAL and no one ever answers the support line.
Products used:
No contest divorce.
,Let's start off with the fact that I emailed them first to make sure they could assist me after that they reported back saying they could help me fill out all these necessary information
So I paid them and then called them to get help as instructed.
They refused they said it was too sensitive and they could not talk to me about it over the phone I said I cannot fill it out online and stare at a screen and try to figure things out for that long. Of time they said it was an online business. This is how it worked I said I have a disability I am unable to do that and I already asked for assistance.
The person on the other end just said request a refund and hung up that was 3 months ago I am still fighting for a refund and they are refusing to refund me saying that the papers were not denied but they are also refusing me service due to a disability!
Tip for consumers:
They claim that because the papers weren't denied and courts they will not refund me but yet they refuse to provide me with any type of service to verify if it is or isn't being accepted by the court
Products used:
I can't verify this product or the services because they refuse to provide me with services
I fell in to the trap of so many reviewers - I did not read the reviews before signing up with getdivorcepapers.com. The product I got had missing and incorrect information, and incorrect forms. I had to fix these myself, which was the whole point of hiring a service to do it for me.
When I asked for a refund, I was told I did not qualify because I accessed their site (as soon as you open the questionnaire = access), and a courthouse had not refused my papers. They acknowledged I would have to sign incorrect documents (that's illegal), pay to file, just to see if they get refused so I could qualify to get my money back.
The service is terrible, you don't get what you're promised, and their refund loopholes mean they're just stealing your money.
Tip for consumers:
You have to gather all the information, type it in to a website, just to have them put it incorrectly on the wrong forms. It's the same amount of work to get the forms and fill them out yourself, correctly.
getdivorcepapers.com STAY AWAY; I wish I could say this company is just incompetent and incapable of delivering on their promises, but actually, they are a pure internet scam, with no intent of even trying to earn their fee.
To use their service, you have to pay in advance, and spend many hours filling out every detail of your personal and financial life, including your spouses. This entails gathering a significant amount of personal data and completing six or seven worksheets, which should allow a court to make an accurate and fair determination with regard to child support, alimony, custody, assets, and so on.
What was returned to me were blank forms, printed off the internet, with only both spouses names printed on top, and none of the information I provided. Obviously, a court will not act on blank forms.
My "caseworker" was Evelyn Martin, and despite several phone calls to customer service, who told me each time that Ms. Martin would call me back, and, at least four emails directly to Ms. Martin, she has never called or written to me, or made any effort to correct these issues.
This company is obviously in business to steal money. As far as I can tell, their ownership is in India, and not even reachable in US courts.
Again, there are numerous companies offering this service, but this isn't one. Thy are a scam, pure and simple.
Very poor service. My dad purchased this to get his divorce done, and then immediately had a widow maker heart attack that he was lucky to survive, but then while in hospital he was diagnosed with Stage 4 cancer. Since then, I've taken over his affairs as PoA, and am getting everything in order. While trying to get his forms filled out properly (the first time his paperwork was rejected by the court), I found that it wouldn't update to save and download. I contacted my case worker, I called, I did chat... Nobody could get it worked out and get me my proper paperwork. The website legitimately does not work properly. It is a broken service. A tried and true scam.
That's when I started asking for a refund. Because it was after 60 days, they said no refund. I have piles of paper of proof that he was in the hospital near death, and his soon to be ex-wife has the rejection letter but wont answer my calls.
I find it to be a little ridiculous that they couldn't give me the product as they promise it, but then skirt any responsibility and tell you essentially to get lost when it comes time to cash in on the 100% Money Back Guarantee.
I just ponied up and got a payment plan going with a lawyer now to handle it for my dad, so he doesn't have to die married to a woman who was awful to him during his life.
Shame some companies and people have no compassion for fellow humans. This would be one of those companies.
Steer clear. Not kidding. It. Is.A. Scam.
I wish I had read the reviews BEFORE I gave them my money. You will pay $139.00 just for filling out the online questionaire. If you want the paperwork mailed to you, that is an extra $39.00 (not made clear) they try to charge extra for EVERYTHING and they don't include the costs to file it in the courts. They are so bad I walked away from my $179.00 to take my business elsewhere. I told them I did not plan on using their service and they refused to even reimburse the mail fee (I never went as far as having them mail anything) Here is the response I received when I asked for the shipping to be refunded since I was not using their service. Check out all the incorrectly spelled words! SCAM!
"Then you could had simply avoided the shipping fee by not selecting or clicking on Confirm Shipping. Also, Shipping has been included due to the fact that many of our clients from your state has trouble printing out the forms in the correct format or size/quality of papers as required by the court and on many occasion their papers were turned down by the correct for the said reason. Therefore in order to avoid any further complications, we have made it Mandatory so that not only your papers will be accepted by the court but can be finalized on time without any delay. There are lots of forms & pages, The actual form size from the court are not in proportion. We need to allign it and fit them in the special papers and will mail it to you.If you try with ordinary papers, you will print out with some lines missing and the court won't accept them, So just to avoid it, we have introduced shipping"
Dear Diane
We apologize for the inconvenience you had.
We do not charge any customer for shipping. If you had selected the option to ship the papers than system would have automatically charged you for the shipping. We have canceled your shipping and refunded the shipping funds back in your account. We will notify you once the papers are ready than you can print your papers by your own.
Regards
GetDivorcePapers
They don't tell you until you're done that the papers aren't available for 10 days, but if you pay them an additional 100$ you can get them within 24 hours. I don't have anything to compare them too as far as speed and ease of filling out forms but I am not a fan of sites that try to scam you out of more money with a sneak reveal at the end once you have already paid them. They couldn't care less about the bad review but I hope to help the next consumer. There are other services that make the documents available as soon as you complete them or within a few hours. I also blame myself for not doing better research on them.
Tip for consumers:
choose a different service
This service is advertised as being $139. It was not. In total I spent $369. This service is advertised as making your paperwork and filing easier. It has been anything but. Whoever did my forms made a bunch of mistakes and filled them out wrong. When I email no one gets back to me. When I have called, which is several times. It either says the call center is closed(I leave a voicemail no one gets back to me) or it says I'm first in line but I'm on hold forever…then when someone does answer they have horrible customer service, they're rude, and will put me on hold while I'm in the middle of a sentence without saying anything, they are not helpful and keep telling me I just need to email. I tried to go back in to fix the errors on the paperwork and it wouldn't save the changes, it would just reset back to what they had it put in as. This service is such a scam.
I went through the question process and it wouldn't let met add any items that I needed in my agreement for a legal separation. When I requested a refund they said that since I answered questions on their web site I was not initialed to a refund what a rip off never downloaded the completed form. Stay away from this company.
Gary B.
Don't give your money to this company they are scammers they will charge you and after you want to get your papers you have to pay more in order to get your papers they advertise that the people will be done in 30 minutes but that's not true it actually takes 5 to 10 Business days and even then the papers are not complete or accurate in addition to that they will charge you $39 on a monthly basis and if you're not careful your credit card gets charged without your Knowledge.
They have fake review websites posted on Google, stating that they or a legitimate company but all those reviews are done by themselves. They shamelessly take advantage of a vulnerable time of a person
Be very careful before you give your information to this scam of a company
This website is a scam! You will pay in the beginning169$ and then they keep your credit card num and charge you without any permission DON'T GIVE THEM YOUR INFORMATION
There was not an option to pay for divorce - I came to a website that says "divorce papers" - in my account it says "download divorce papers" - so where are my divorce papers? They are telling me I ordered legal separation papers. So I asked for the link to the divorce papers. There's no link to it. So how do I get to it? I ask - I called and a gentleman hung up the phone on me. I asked for the supervisor or the owner. If the guy would have been smarter, he should just said " I'm so sorry about the mix up. At least apologize and don't tell me I'm stupid! It's under my account what I paid for - says "ILLINOIS DIVORCE PAPERS"
I paid for "Illinois online divorce" $139 - look at the account the charge below - The scary thing is the company has my credit card info - they wanted me to pay another $100 by filling out a new credit card link that I have filled out previously -
Also I paid for $99 rush fee to get my papers in 1 business days - no receipt for it -
Tip for consumers:
DO NOT GO THERE!
Products used:
There was not an option to pay for divorce - I came to a website that says "divorce papers" - in my account it says "download divorce papers" - so where are my divorce papers? They are telling me I ordered legal separation papers. So I asked for the link to the divorce papers. There's no link to it. So how do I get to it? I ask - I called and a gentleman hung up the phone on me. I asked for the supervisor or the owner. If the guy would have been smarter, he should just said " I'm so sorry about the mix up. At least apologize and don't tell me I'm stupid!!! It's under my account what I paid for - says "ILLINOIS DIVORCE PAPERS"
I paid for "Illinois online divorce" $139 - look at the account the charge below - The scary thing is the company has my credit card info - they wanted me to pay another $100 by filling out a new credit card link that I have filled out previously -
I have been going back and forth with my bank disputing these charges. I sent in several disputes to Getdivorcepapers with no answer or follow up. I never got any paperwork as they never completed them, I still have not got an answer on my refund. Now all I get is I cant request one because it has been over 60 days even though I requested it within the time frame with no response. Now I am out 144 dollars and still had to pay and find another option for my documents as this company never fulfilled the services they "guarantee". I will be submitting a fraud request to the better business bureau as well. I never got the service that they took the money for.
They use forms that are downloaded for free from the state, Then just fill them out. Took over a month for them to fill out the forms. Was not satisfied asked for refund was told no since I downloaded the forms, but it is the only way to see them. Since they were not giving me a refund I said that I needed corrections to the forms. Month later I still do not have the corrected forms. No one answers emails or phone calls. I would not recommend this company to anyone.
Do not give them a credit card number! They will charge you a fee for the paperwork, and give you the option to sign up for a bogus/useless monthly service that is in addition to the fee for the paperwork you already paid... even if you select and have PROOF that you did not select the monthly service, they will charge you anyway and REFUSE to provide a refund.
If you absolutely must use their service (because, it is in fact cheaper than hiring a lawyer), use a gift card w/only the amount that is needed for the paperwork. This process of signing you up for a monthly service is fishy and scammy. Go elsewhere or use a gift card if you must.
Just as I suspected. They emailed me through this site and asked for my initial review to be deleted while they worked on my situation. Do you think they made good on getting me the remainder of my paperwork? Nope but I wasn't surprised in the least. I haven't wasted my time calling them back just to be lied to again and again. PLEASE stay away from these thieves! They will TAKE your hard earned MONEY and not provide you the material you paid for. GetDivorcePapers.com is a SCAM AND RAN BY A BUNCH OF LYING THIEVES!
Paid over $230 for a dissolution and my packet was incomplete, it needed 5 more documents. Emailed the company well over 60 days ago and no response. I disputed the charges with my bank and when I contacted them today I was told I was not eligible for a refund even though it clearly states on their website that if it's rejected through the courts that they will refund your money. Stay as far away from these people as you can. I am out $230 of my hard earned money and no further along in my dissolution than I was when I started. Total and complete scam artists. Drive down the road, roll your window down and throw your money out, you will feel much better.
Start Time: 06-02-2021 13:18:29
End Time: 06-02-2021 13:29:42
Department: Shipping Confirmation
Transcripts:
13:26:30] Beverly Henson:: Can i request a refund on the shipping and ill just print them out?
[13:28:21] Ember:: I am sorry it cannot be refunded, we will mail your papers within 24-48 hours.
[13:29:04] Beverly Henson:: Ok guess that is better then 5 to 7 days. Thank you
It has been 6 days since I spoke with anyone called today 6/8/2021 and asked where my papers was at? As you can see 24-48 hours is NOT 6 days later. If i pay for services then I expect HONESTY not to be lied to. Worst experience I have ever had and this is why I either screen shot, and or request transcripts, of any and all conversation I have with anyone. Wish I would of just kept my money and put it towards a real Lawyer.
Tip for consumers:
Just hire a real Lawyer
Products used:
Uncontested Divorce Papers
The site was easy to use, and that was pretty much the only positive thing about this experience.
I tried to call them (during office hours) but they were closed. I emailed them and they were then able to write back and say that they would ship my documents.
Almost a month later, still no paper work. I emailed and they didn't email back. I chatted with them on the site and they let me know that the documents were never shipped.
I told them I was very disappointed and that this was terrible service and that they were very hard to reach. And they didn't seem to care.
Stay away.
Do not use this company! They double charged me, admitted it, 20 days later, 8 phone calls, I still don't have my money back they double charged me! Total scam
Give you the run around! Trust the bad reviews. I'm sure all the good ones are fake, oh and they sign you up for a subscription without your knowledge to take more of your money!
This is a RIP OFF. 3 forms were not filled in correctly. The code for the the state I live were not followed. No response from support
Tip for consumers:
I spoke with an attorney who FIRMLY stated not to use these sites..
Products used:
None.. Customer Service is Awful. No response from support.
Starts off saying 139, then throws in a 8.95 processing fee, then another 30 to print on special paper that courts are more likely to accept. Then you're told it will be 5 to 10 business days, or for another 89 the forms will be ready tomorrow. And the tiny little line that informs you there is no guarantee that the courts will accept any of the forms. Save your money and time. All the forms and instructions for filing you need can be downloaded for free from your governments website. Fill them out, get them notarized (which you still need to do using this service), make the necessary copies (which you will still need to do using this service), take them to the courts and pay to file them (which you will still need to do using this service). Just save yourself a month of waiting and close to $200 to put towards court filing costs, which you will still need to pay using this service.
Scammed me... When you pay their low fee there are a bunch of hidden fees that they don't mention, until after you pay the initial fee. The court I went to the judge laughed and said go get your money back. You can get the correct forms for free on any state website and they have easy instructions. I'm still trying to get a refund even though they claim it's 100% guaranteed I am not worried, lucky for me I have family in the attorney General office, so I already have them being looked into.
These reviews are fake. Trust me. I did my research.
They charged my credit card twice. They did not provide me with anything. I called to cancel the order and they said no! I have disputed the charge with my credit card company. DO NOT USE THIS SITE THEY ARE A COMPLETE SCAM!
Getting a divorce does not need to be a headache. We have a guide that you can use to assist you through your divorce process online. In most cases, your forms can be completed in an hour or less. We only need you to answer some simple questions and we will use these questions to complete your divorce forms. You don't have to go through the tedious process of hiring an attorney and therefore there is no waiting! The process is very simple and... you can download the forms online!
Since 2005, our website has been attending to many clients thus gaining a wide range of experience in divorce preparations. We know all the rules of the game and our legal team is always at his heels to give you updated documents. Whichever circumstances you may find yourself in, whether you are working or very busy, you don't need to worry because our team will always work hard to give you the correct filled forms. Your work will be to attend the court proceedings since we also suggest or offer to look out for the best court for you.
The customer wanted us to complete her divorce interview. We can not collect personal & confidential information over the phone. We requested this customer to complete the online divorce interview, but she is not ready to complete anything and continuously harassing & threatening us by sending daily emails.
We are more than happy to provide all kinds of services which are in our hands. We request this customer finish all the steps from her device so that our legal professionals can complete her divorce papers.
Regards
GetDivorcePapers.com