22 reviews for GetDivorcePapers are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

Kim S.

Florida

1 review

2 helpful votes

Do NOT give these people your bank account info. They are blatantly dishonest!

January 2, 2020

Save yourself the headache and go somewhere ANYWHERE else. These people are dishonest and they do not care about you at all. Not only do they lie about what they will charge you, but their customer service is so rude and blatantly unhelpful. First off, it is NOT $139 like they advertise. It was $182.93 and they ALSO don't mention there is a time frame to finish paperwork as (ALSO it is Waaaaayyyyy more than 30 mins to finish the questionnaire). If you don't finish within a month it will automatically "renew" you for not one but TWO fees. A $37.99/mo auto-renew to be a member and if you don't renew you will not have any access to your completed divorce forms Your account will be disabled. You will not be able to receive assistance from your designated caseworker. You will not be able to make changes to your forms and another $21.99/mo fee to be able to view/edit and/or complete your questionnaire. So, I quickly finished my questionnaire just in time. The next dishonest thing they do is when you finish forms there is NO OTHER OPTION, but to select this expedited form "option" for $91.75 EXTRA! It would not accept until I had selected this "option. PLUS $31.98 to ship the forms. After I selected this "option" the NEXT screen that you can't get to says you can get forms shipped for free without expedition! Just unbelievable. I live-chatted (again) and said I would like the free shipping "option" and they said I was not eligible for a refund. Seriously? Just the amount of dishonesty is through the roof. I then receive another email the day after I finished that I needed to log in and review my forms and they WOULD NOT ship until I had done reviewed the forms and confirmed I had done this. I had disabled my account so I would not get charged again, so disabling means I cannot view it. You see what they did there? They truly expected me to pay just to view my forms. Such a rip-off! I live-chatted with someone and said just ship my forms so they said it would be 3-5 business days. It has been 7 business days since I was told that. When I live-chatted again they were extremely rude. No explanation and started calling me Ma'am at the end to be extra rude like"Ma'am, your forms have been mailed out... like go away we don't care that we have not done what we said we would. How is almost 10 business days expedited at all? Please do NOT give them any more business. They are crooks. I paid about $310 NOT $139 and if I hadn't canceled their auto-renew they don't tell you about I would have paid $370. I HATE LIARS!

Date of experience: January 2, 2020